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The good, the bad, and the ugly - discover what customers are saying about Rolex2u.com

Welcome to our customer reviews and complaints page for Rolex2u.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Rolex2u.com.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Rolex2u.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Rolex2u.com, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Rolex2u.com. Your feedback is an important part of our community and will help others make informed decisions.

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5:35 pm EST

Rolex2u.com Do not agree

I have tried to purchase 4 micky mouse rolex watches from rolex2u.com and wish I never started this purchase.
having looked at their web site I decided to buy 4 watches for my teenagers as it seemed a cheap way out not so.
having placed the order I recieved proof of payment from www.iKnowpay.com.
Rolex2u.com does not reconise this company as they then requested a copy of my visa card both sides a copy of the bank statement as proof of payment all very unauthodox.
I have recieved 3 telephone calls from (FRED) IN CHINA all of which are trying to extract personal information.
MY ADVISE TO ANY ONE READING THIS IS DO NOT GO THERE.
I have still not recieved the watches and have decided to bite the bullit and write the whole situation off!

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3:17 pm EST

Rolex2u.com I strongly recommend that you do not buy from Rolex2U

This company has been terrible. Not only is their product of terrible quality but they lied about the product. I purchased a rolex model that was supposed to have a good quality swiss movement. I sent the first watch back because they sent me the wrong watch. I then returned the next watch because it stopped working. After getting it back it quit again after 6 weeks. I took it to a jewler and was told that it was not a good quality swiss movement but a poor quality chinese movement. It cost me almost $30.00 each time I sent it back. So, even though I paid for a good quality movement, I got a cheap quality chinese movement, had to send the watch back twice and still don't have a watch that works. It would be one thing if this watch cost $30-$50 dollars but it sold for $286.00. I strongly recommend that you do not buy from Rolex2U!

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5:40 pm EDT
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Rolex2u.com payment for goods

I have tried to purchase 4 micky mouse rolex watches from rolex2u.com and wish I never started this purchase.
having looked at their web site I decided to buy 4 watches for my teenagers as it seemed a cheap way out not so.
having placed the order I recieved proof of payment from www.iKnowpay.com.
Rolex2u.com does not reconise this company as they then requested a copy of my visa card both sides a copy of the bank statement as proof of payment all very unauthodox.
I have recieved 3 telephone calls from (FRED) IN CHINA all of which are trying to extract personal information.
MY ADVISE TO ANY ONE READING THIS IS DO NOT GO THERE.
I have still not recieved the watches and have decided to bite the bullit and write the whole situation off
Mr dcm Uk

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payment
, CN
Apr 14, 2011 9:43 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi there,

Thank you for your support.

IKnowpay is only the billing stament descriptor of our company. We will be glad to help you, if you have any inquiry regarding your online payment, you can also connect with our payment Customer Service.Our service and support staff is at your disposal 24 hours a day to provide answers for any type of queries regarding your credit card statement that you might have. Please see our frequently asked questions for possible answers to a query you may have.
Contact the support staff on [protected](USA) for advice and help.
If you have any questions, please let me know. Enjoy shopping.

Regard,
payment service support

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5:27 pm EDT
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Rolex2u.com Watch came with not working condition

Do not fall for for watches from this website. Look good and my brother fall for that. Came as it showed on the picture but mechanism is cheap, cheap.
It stopped working next day. Feels like inside it made from plastic and paper.
Nobody replying, no warranty. Nobody from this company cares after they got your money .
Don't fall for "100% satisfaction guaranteed. Free warranty" do not mean anything.
I am agreed with other people talking about this company and the products they make. Safisticated work on exterior. And looks like it was made with safisticated equepment but why they didn't figure out and didn't put mechanism that not 10c but a list $5.00. Less people will complaine and a list it will work for some time.

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lizidee
Frodsham, GB
Mar 26, 2010 3:24 pm EDT

I can only say that from personal buying experience from Rolex2u.com, my partner and I have had nothing but positive outcome from buying Rolex, Tag H and Breitling. We have bought around 6 - 8 watches over the past 5 years and the watches are still working, look as good as new and we're now considering the next ones to buy. Sorry for those of you with bad experience.
Lizidee

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7:31 pm EDT
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Rolex2u.com Terrible service

I ordered a purse from them, they sent me the wrong one and will do nothing to correct the problem. I have contacted them repeatedly to no avail. I even sent them multiple pictures of the purse I received in comparison to the purse I ordered and they still will do nothing. As far as they are concernced, I am SOL.

They indicated "100% satisfaction guaranteed" but those are meaningless words because they do not honor them. I certainly am not satisfied in the least.

You should also know that the 5-7 business days express shipping is only AFTER they actually ship your order which can take 1.5 - 2 weeks! It took 3 weeks for me to recieve my order and when it arrived, it was WRONG! It was pure joy to wait 3 weeks to receive the wrong product!

BTW Rolex2u.com also operates as:

Gifthandbag.com
Exacthandbag.com
ebuy4cheaps.com
helloreplica.com
HiHandbag.net
Top10brand.com
Idolreplicas.com
and possibly others as well.

Stay away from all these websites!

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espowbob
, JP
Sep 07, 2010 9:14 pm EDT

I don't agree the oboved view, I have ordered a rolex watches from them, the quality of the watches is very good!

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10:01 pm EST
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Rolex2u.com Watch

Of course no one can spend under $100 and expect to get a genuine Rolex . When I received the watch from Rolex2u, I was delighted, it was obvious that genuine Rolex parts had been used in its construction; however the "bargain" stopped there. At first I overlooked the fact that the reserve energy gave out after a period of six hours, so if I did not waken during the night and give it movement it had to be reset; no big deal, after all it was just a cheap watch. However after a month, it started losing two minutes in a twelve hour period, then it would stop completely and start only when held in hand and wound by the twisting of the wrist for a minute or so and it was off and running again, however only for a short period.
I'm convinced that the Rolex Company is giving parts to back alley shops in China and giving them the okay to churn out many thousands of these watches, and in return get a volume profit. After all, if millions of parts which cost very little after the initial tooling is made were to be farmed out, and the slave labor of China was used, then a very sizeable profit could be turned.
I am very familiar with precision tooling and manufacturing, and I believe that the parts of these watches were made with VERY sophisticated equipment. Take for instance the area of the body of the watch where the band is attached, to get those dimensions and sharp corners, a shave die would have to be used. The fine screws holding the links were made on high precision screw machines made in Switzerland. Where the wrist band is connected to the watch two small holes on each side have been bored with a milling machine especially constructed for that purpose. The body of the watch has been machined from solid stainless steel and not cast, as is the case of very good watches such as Seiko
The parts of a great watch are all there, however the assembly is not, and nor should it be expected, after all, when a watch is assembled in Switzerland the pay scale is much higher than that of the United States, and the unfortunates in China are extremely fortunate if they get a dollar an hour, and no doubt they will have to complete so many watches in a day to meet their quota or they will be replaced. The People's Republic of China is no benevolent society.

Read full review of Rolex2u.com and 6 comments
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richard37
Chicago, US
Nov 14, 2010 12:44 pm EST

the most important thing to remember is that some sites show an actual watch. but what you get is a poor quality watch that looks only similar. executive watches on cqout is your best bet.

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Rozeta
, AL
Nov 11, 2010 6:37 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I buy a Louis Vuitton bag at rolex2u.com, and it's seems a good one. Can someone please tell me, is a fake or a true Louis Vuitton bag?

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T.Cox
Miramar, US
Mar 26, 2010 7:34 am EDT

Hello Rolex another cheap rolex replica rip off company ! I purchased 2 rolex cellini prince replica models after reading on their website that I could get them with swiss movement .Upon purchase and payment via paypal I was contacted and informed by hello rolex that the description ilisting swiss movement as an option was a mistake .They offered to refund me the differance in pricing for the swiss movement, but i had to purchase the watches with the asian movement. I felt bamboozled, hoodwinked, and just outright deceived. When the watches arrived, they turned out to be visibly inferior replicas that came apart when I tried them on, winding stem came off as i attempted to wind, and bands popped as i tried them on.I ended up throwing them away without wearing them one time. Do Not Get Ripped Off like me .Do Not Patronize this Company !

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MRS aP[PLEWHITE
Newark, GB
Apr 14, 2009 1:16 pm EDT

I have just received a Brietling for my son's 18th. From rolex2U
How niave I feel at not realising it is a fake !
Any way it is not working correctly, the stopwatch does'nt rewind.
Does anyone know if I can get a total refund for this article, It is far too big for him any way.
He is so disappointed .
lydiaapplewhite@hiotmail.com

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beelzebub
, GB
Apr 03, 2009 3:16 am EDT

In the past year I have bought nine replica watches as gifts or personal bling. The first was a Rolex Daytona from HelloRolex which proved to look OK but was not a working chronograph so I'll not go back to them. The remainder, a variety of brands and styles, came from Rolex2U and in all fairness I have found them efficient, attentive and helpful and have been well pleased. The finish and verisimilitude of their offerings I find quite extraordinary. I loused up the rubber strap on one (it's a poor design) but it was replaced promptly at modest cost. One other watch was faulty on arrival but was repaired and returned expeditiously costing me only the postage to China - I accept that companies there are unable to export currency.

My watches will have only limited usage so I've no idea how long they will last but, let's face it, they're dirt cheap and what can one expect for these prices?

Let me stress that I have no connection with this company and I sympathize with anyone who has had a bad experience with them but so far, touch wood, I've no complaints.

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Bob Marston
Humber, GB
Mar 28, 2009 8:09 pm EDT

Has any one noticed that this site Rolex2U.Com has been removed or stopped trading? 29-3-09

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6:04 pm EST

Rolex2u.com Rolex replica watch

I located the company (ROLEX2U.com) on Amazon's web-site while searching for a gift watch. The company ad appeared at the bottom of an Amazon web page along with two other watch company ads. The 'ROLEX2U.com' advertisement stated that they would sell "luxury watch replicas at very low prices." I knew, of course, that such things existed but had always thought they were illegal. Now, with the underwriting of Amazon.com, I was encouraged to take a look. One of the Rolex watch replicas being offered for sale looked almost exactly like the genuine one which my wife had given to me many years before. I was tempted to order this 'knockoff' for everyday wear so that I could place my genuine Rolex watch into our safe deposit box at our bank. I was a little worried about ordering something directly from a foreign country (China) but since their advertisement had appeared on Amazon.com's web site I decided to deal with 'ROLEX2U.com' and to go ahead with the order. The replica cost $285.00 and was paid for using an Amazon.com Visa card. When the watch arrived I was amazed; It looked precisely like my own genuine Rolex watch... Only one problem, however; When I unscrewed one of the stems (a chronograph button) the entire stem assembly fell out of the watch. My wife, who had advised me "not to buy the darned thing" to begin with, enjoyed the scene immensely. Naturally I fired off an angry email to ROLEX2U.com, demanding a new watch. In reply they told me to return the defective watch at my own expense ($30.00 postage) and they would "fix it". I, however, did not wish to pay $30.00 for the privilege of buying a "fixed" defective watch, and so I requested a pre-paid return postage voucher... "So sorry, " said Allen at ROLEX2u.com but that is not our policy. The emails have been flying 'fast and furious', back and forth for the past week. I finally decided to complain to Amazon.com and spent almost an hour searching for a way to do this but have been unsuccessful. Any advice? Please don't repeat my wife's advice... I already feel like a fool for deciding to buy this crap.

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wayne whincup
, US
Dec 17, 2015 3:46 pm EST

We're unexpected truth.the manifest is deriving from it originator's plant. Yes clear as day.mmmmkay

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midwestjester
Schaumburg, US
May 09, 2012 4:20 am EDT

I have purchased three watches at different times from Rolex2u.com two of the three the transaction went perfect the other I had a broken strap and they sent me a new one I did however have to send them four e-mails to get a resolution but it was resolved. Now for the watches my oldest purchase a Tag just had the bezzel fall off after two years of use. I glued it back on and it looks fine the watch was liek the picture and with the exception of some screws that are not functional and visibly fake up close it looks great and functions after 2+ years. My second watch an IWC has major issues after 7 months and I was upset about it however in retrospect I spent less than 180 on the watch so I cant really complain I did wear it every other day for 8 months. My most recent purchase went average I had to wait a long time to get the watch but overall I have had the Montblanc for only 5 months and I love it. I did have to change teh band already because it broke but I went to the kiosk in the mall and purchased a new band unbranded however for $20 and it still looks great. Overall for the money I am happy with all my purchases I can pay the same a few hundred per watch for something that is no where as nice looking and although it may last longet I am prepared to pay the money even if I have to replace it every year becase it looks like and functions like a watch that I would have paid thousands for and I still to look like I paid bug bucks for it. not every experience was perfect but I honestly can say that considering the money its worth what I paid and I am happy

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TonyCorleone
Skip ton, GB
Apr 23, 2012 5:58 am EDT

I ordered 2 watches from Rolex2u, and I had no illusions that it would be a straight forward transaction, I knew there was a risk involved.
Firstly, one of the watches wasn't in stock, and it took them about a week to tell me that, so I had to choose an alternative, which also wasn't in stock, and it took another 3 days to tell me that, eventually I was informed that the watches I'd chosen we're in stock and would be dispatched soon, and I would be sent a tracking number. I did have to e mail again for my tracking number.
Whilst tracking them, I noticed that they had been 'handed over to customs' and on looking at what that meant, I found that firstly, the goods could be confiscated and destroyed, as they aren't exactly legal! Or I may have to pay duty etc on them if they did get through, I think that if they don't get through then rolex2u will re send, obviously taking all the time all over again! Mine were in customs for 2 days, then released, and delivered without any further charges, rolex2u are quite smart in that respect.
I have to say that I am very pleased with my watches, I've got a tag heuer Mercedes Benz slr, spot on copy, and the strap is worth what I paid for it, and an omega sea master planet ocean with a funky orange strap, again spot on replica, quite unbelievable actually. It's taken a few weeks, and it was a worry if I would get them at all, but in my case I'm delighted with the watches and it was worth the wait, though I can see the potential for problems and can believe the people that weren't quite so happy.
All in all, luck of the draw I guess, you pays your money, you take your chance, so good luck! I'll definately take a risk again, probably best to only order 1 or 2 at a time though, as I really think you could get in a bit of trouble if caught ordering a lot at once!

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firooz matini
London, GB
Nov 29, 2011 11:39 pm EST

hi i bought a watch from rolex2u.org.uk they are ### when i recived my brm watch it was diferent to the one i ordered also even that wrong watch dosnt work at all, so i sent an e mail to a girl called tracy after 5 e mail she says this one is a new version and the one you wanted is old one and we dont sell anymore, but when i ordered she asked me to send the picture of the watch to make surethey send the right watch. so look at the reson for sending a wrong watch, my advise is first of all to talk to cc company and ask for your money back also now they are working with pay pal and if pay pal company find out they are selling fake watch with their facility they cut their co operation imidietly therefor when they ask you to pay the name of the seller is a computer battry company. i am going to report them today

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Bangkok
Wichita Falls, US
Sep 09, 2011 7:04 pm EDT

Their site is so dodgy that you cannot even place an order via CC nor log out... the only way to log out is to clear all your cookies related to this site ... I won't bother buying from this dodgy bunch!

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Ted L.
San Juan Bautista, US
Feb 22, 2011 4:12 pm EST

I ordered a replica Rolex and it was shipped quickly. Watch is beautiful with excellent finish and detail but did not run more than a couple months. Local Jeweller said it was the best replica case he had ever seen but wanted $275 to replace the inside works.

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AMERICA34
Van Nuys, US
Nov 20, 2010 10:19 pm EST

FIRST YOU WELL DESERVED YOU ARE A [censored] YOU HAVE A NICE WATCH WEAR IT THAT IS WHAT IS FOR NOT TO BE ON A SAFE BOX ! YOU ARE A CHEAP #$%%^& PROBABLY YOUR WIFE THINK SO TO IDIOT!

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Edgar NYC
Bronx, US
Jul 14, 2010 9:48 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have purchase a few watches from rolex2u.com in the last 2 years . like what I expected... you pay for what you get... Its not the original watch.. you are buying replicas ... some come damaged and some came perfect... I have about 10 good working watces out of 12 .. not a bad record considerating that there replicas ... My advise ... buy the watches but don't go swimming with them... just wear them like if they are the real thing ...

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david burns
Birmingham, GB
Dec 31, 2009 10:06 am EST

Excuse me but anyone who buys a cheap (anyting less than £800.00) Rolex so they can put the real one in a safe ?needs their head read. and WHY was the guy messing with a new working watch in the first place . he dosent deserve a refund! I have just bought a GENUINE Breitling that needs repair for £750 ( still megga cheap) the problem I had was the bracelet was only 6inches and my wrist is nearly 8 the replacement one on this site looks great and better than the originaland YES I will be wearing it EVERY day

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Watchfreak
, US
Dec 19, 2009 3:00 pm EST

I've bought two watches from these guys over the last year and just placed an order for another. My experience has been pretty good with them, even though I have a couple of minor gripes.
On the plus side, the watches, a Breitling Avenger and a Rolex Daytona, were exactly as pictured/described and still work a year later. I will say that I dont wear them much, so they havent had much use. They both keep good time, the Brietling is a quartz so kind of hard to screw that up, the Daytona is an automatic and keeps within perhaps a couple of minutes a week.
As far as drawbacks, communication is not all that professional, when emailing to ask if a watch had been shipped and to request a tracking number, it took a couple of days for a response and then all they had to say was that the watch had been shipped, no tracking number or any other info was included. This last time I ordered the charge was declined by my credit card company because apparently ordering from China is classified as a high risk transaction, which is understandable. Had to resubmit the order and tell the card company to authorized only one charge. Both watches I've received took a couple of weeks, we're talking a slow boat from China.
I think you have to remember we're dealing with an overseas business that deals in illegal counterfeits here. This is not an above board industry and the watches, while being pretty good these days at replicating the real thing, are still cheap knockoffs with sometimes questionable quaility control. I've been lucky so far myself, but I'm sure you run the risk of getting something crappy when buying this kind of stuff. I'd sure hate to have to return something and dont know if I'd be worth the hassle. At any rate, these guys have been around for a little while anyway, unlike some replica sites, and its been my experience that they are not scammers. I think thats not to say that this kind of purchase will always be as hassle free as most of the online ordering that we are used to and it might not be everyones cup of tea.

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