Complaint Rating:

Company information:
Hughes.net
United States
hughesnet.com

Hughes net is the worst service company I have ever dealt with in my life. When I just called to complain about my service bill being so high, I was just informed that they have been charging me for two accounts. After speaking to a supervisor, I discovered that it was really my fault you see, because "I" failed to cancel my first account when I upgraded my service to a faster router. Their calls centers are carefully constructed to take you into a complete dead end. I am appalled. Why they have any customers is unfathomable to me.