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Best Buy Complaints - Ripped off

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Best Buy

Posted: 2008-05-03 by Harrison [send email]
Ripped off
Complaint Rating:  0 % with 0 votes
Company information:
Best Buy
United States
www.bestbuy.com

I bought a new pioneer car stereo in the San Angelo Texas store. Not only does it not work but the store & installers have been no help. The manager of the store, installers can’t even set the clock. What happen to standing behind what you sell? I spent 1800.00 to buy & have installed. I’ve been in this store where people are standing in line pissed. The manager shies away from any problems. I will never buy from worst buy again. I will go local where they stand behind what they sell. Bigger isn’t better. Pissed in San Angelo Texas.
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Comments

33 days ago by Daniel [send email]
I find it very hard to believe that that average smoe at any install place can not install a stereo. If it does not work, they get another one off the shelf. I would like to think that you turned it on before you left. As for the clock, is that really part of the install? Can you not set your own clock and read the directions that come with the stereo. I am not defending best buy. I am about to have a major install done there, because I do not have the time to do it myself. I am good at what I used to do. Installs are not hard for head units. Even if there were issues with the auto, there are ways around that.

Maybe this complaint is legite. Need more info to consider that though. Car Audio is easy, just time consuming. Most of the guys I have spoken with at this San Angelo Location seem to have more than the basic skills and should be able to handle an easy install. Now with all of that said, I am taking my truck in tomorrow to have a very nice and exspensive amp (not purchased at best buy) installed. Hope all goes well. If not, will keep you all updated.


Daniel
9 days ago by Daniel [send email]
This is a followup. I did take my 2004 Dodge truck in to have a very nice 6 channel amp and subwoofer installed (that I did not buy from Best Buy). I am and was at the time VERY IMPRESSED. The workmanship was fantastic. The Price was Fantastic. The customer Service by both young men that I had spoken to was Great. No, I did not know these guys. Yes, I had just about everything that I need to install these items myself, but the time. They were great and finished the job in about 3 hours. It would have taken me a weekend.

Thank you guys for the great Job. Remember ARC AUDIO Rules.

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