Complaint Rating:

Company information:
Star Vacation Club
United States

We went to a "promotional seminar" where everything sounded wonderful. They can save you thousands of dollars on vacation packages.

We signed up. Once we had finished signing everything, we were then told that it takes about a week to get everything processed...however, in the fine print, you only have 3 days to cancel the contract...go figure, huh?

Well, when we got home and I looked over everything, we decided that it was too risky to wait the week, so, we sent back all of our materials that they gave us along with the cancellation letter the very next day. We sent it certified mail, return receipt just like you are supposed to do.

Now, we are getting calls from a collection service and they are telling us that it was not a valid cancellation and that we owe them over $4, 000.00.

Be very careful if you ever sign up with them!!!