Complaint Rating:

Company information:
Chase Auto Finance
Fort Worth, Texas
United States
Phone: 800-390-4441
chase.com

I contacted them on why the principle paid each month was different. I called them when I received a late notice and saw that the principle was a certain amount. If you times it by the number of months is was about $1000 difference from what they are showing. I have a high risk loan and if I want to trade in the vehicle I owe way more than what it is worth. They shouldn't be able to do this. Giving people high risk loans does not help the person. If they can a lets say a $250 loan note giving them more in interest rate may make it $350+ note. What makes them think someone could afford that then? Yes I do not have the greatest credit history but I know I would have been able to make the payments easier with a lower interest rate. They do not want to give the little guy an opportunity to prove himself. They are just looking for $$$ and that is the bottom line.