Complaint Rating:

Company information:
Rickenbacker Group
15005 Concord Circle
Morgan Hill, California
United States
Phone: 408-762-7280
www.rickenbackergroup.com

These folks called me regularly about once every two weeks, I finally sent them a letter asking them to stop, and the calls stopped almost immediately. Then I got a call about a month later from Stacey in "compliance, " stating they were unable to comply with my request because they did not have my account number. She could not find me in their records by name, address or phone number.

Just to get this straight, Rickenbacker has my name and home phone number, but are unable to comply with my request that they stop calling because they don't seem to know why they are calling me in the first place.

Am I missing something here?