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Rick Case Hyundai Complaints - Identity theft by car dealership

Review all Rick Case Hyundai complaints

Rick Case Hyundai

Posted: 2007-01-29 by Freda Jones [send email]
Identity theft by car dealership
Complaint Rating:  75 % with 4 votes
I purchased a car from them in Oct. 2004. On July 2006 a person was sold a car by Rick Case in Duluth, Georgia. The application had my name, social security & birth date on it and the loan was approved by Hyundai Motor Credit. The address did not match. The person did not have my driver's license and turned out to be 20 years younger than me. I was told by the finance manager at Rick Case that it was an error and my credit would be corrected. It has been suggested by an investigator at Hyundai Credit and my local police dept. that it may have been an inside job. What we suspect has happened is that the salesperson that sold the car in July 2006 used my information to qualify this other person for the car loan. Of course now the person has defaulted on the car loan and neither she nor the car purchased can be found. I will pursue this matter to prosecute this person that used my information and I will never trust Rick Case nor Hyundai Motor credit again.
Comments United States Auto Insurance & Loan
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Comments

583 days ago by Freda Jones [send email]
This matter has been settled to my satisfaction. F. Jones
269 days ago by Susan Edwards [send email]
Shows the irresponsible attitude that we found at Rick Case Hyundai at I-75 Dealership in Fort Lauderdale, FL. We bought 2 cars, there in October, 2007. We knew that we wanted Korean make cars so the salesman didn't have to sell us and he didn't have customer service skills anyway, trying to sell us cars that we already wanted. He kept going on and on about the cars and was annoying. We bought the cars on Sunday, the repair dept. was closed. We were told that we were supposed to get 2 tool kits with the cars. They were very accommodating accepting our checks. We returned 2 weeks later to find that there were no tool kits set aside for us by our salesman, Ralph, or anyone else. But they were promised to us and in the book for customers there is a page given to the tool kits that customers get with buying a car. I spoke to Jay the manager, he said they don't make the took kits any more - this was still in 2007 and we won't be able to get the tool ktits. Finally, after a long discussion he agreed to make some phone calls to other dealerships and get back to me. He never did get back to us either by phone or by e-mail. The checks for our cars were cashed. He had no problem doing that. Finally, I was back there yesterday by which time almost all the salespeople knew about the story of our family not getting the tool kits. I went to Jay again and he again smiled and said there are on tool kits available . There was a salesman there with him then. I told him that I didn't hear from him for 2 months about the tool kits. He smiled. No apology, no nothing. Then finally he said that he will call the Honda dealership down the street and try to get the tool kits for us. After an hour of waiting the tool kits arrived. No apology for my inconvenience, no nothing. He had a bad attitude.
254 days ago by Nicole Henry [send email]
I purchased a sonata from the rick case hyundai IN DAVIE FL 2 months ago were i used to cars as trade ins a honda accord and also a mercedes which they allowed to be reposessed from there dealership after all the paper work had been signed off on the agreement was for the car to be paid off in full. THEN TO REALLY TOP THIS SCAM OFF THEY ASKED ME TO RETURN THE SONATA SO NOW IM CARLESS AND STUCK WITH A REPO MR AUTHUR BANKS AND JEFFREY ROWE TRUE SCAM ARTISTS YOUR RUNNING A EXTREMLY SHADY ESTABLISHMENT!!! RICK CASE SHOULD BE SO PROUD BUYERS BEWARE SHADY REDNECKS.
29 days ago by Idtheftvictim01 [send email]
I've had my credit information compromised by Hyundai Motor Credit Finance Corp. I have never bought a Hyundai, nor would I ever buy such a car. But somehow, someone attempted to purchase a car through their credit corporation in my name. If anyone else has experience this problem, please tell me what you did to pursue legal or FTC actions. Thank-you

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