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RHB Bank Customer Service Phone, Email, Contacts

RHB Bank
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1.1 226 Reviews
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RHB Bank complaints 226

ComplaintsBoard
T
2:03 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

RHB Bank deduct my saving without inform me

I'm Miss Tay Wern Nar from Penang Air Itam. Last month
RHB call me promote about RHB insurance and they say they will send me the
insurance policy then just see whether I want proceed or not. But these few days
I check my saving account in RHB and it was deduct the amount of my saving
account without send me any insurance policy. I feel it was unfair as I do not
clear about the information of insurance and payment then RHB already start the
payment without any information to me. By calling I do not clear about the
information yet as well and I got ask whether will send me policy will just
start payment that time RHB say yes. I trying to call RHB insurance but no one
pick up my call and I call to RHB customer service they keep on ask me call
another no. I call to many RHB no and lost many credit about it. I go to
Kuantan Branch and notice many customers also facing same case like me. So I
would like to request RHB please return the money that deduct in my account.
Total is about RM200. I hope this email will get RHB respond and for your
information I got send email to RHB but did not get any respond for it. I
quite dissapointed about RHB and I hope this would not happen anymore. Thanks.
Hope to heard from you soon.

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klwssh498
, MY
Jun 19, 2018 4:43 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Exactly the same thing happened to me, wondering why they can start charging people without any signature or even email or whatever it is black and white stated, and claim that the conversation considered as a valid agreement. Not sure how many of us encounter the same problem. Not really asking for refund, Just wondering is this the right way to make money?

E
E
Eyla Daleylia
, US
Oct 12, 2015 5:04 am EDT

Also same like me...then i call rhb insurans and they say cannot refund my money back..very dispointed..

S
S
sheikhadzany
, MY
Oct 11, 2013 11:47 am EDT
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your case same like me..how come they do like this without our permission or even a signature from the customer?who know where i can do a report about this case?i really2 mad about this matters...

ComplaintsBoard
L
8:37 am EDT
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RHB Bank scam

I walked into an interview with a radio station, and all of a sudden I am approached by this man that says he can get me a job, because the station takes a while to get back with me, thought he was doing me a favor. He's the executive of RHB Marketing in Fort Wayne, IN. My interest is in radio, he said that there is a station hiring down the road, and that he'd be more than happy to get me a job...if...I forked over 200 bucks. I told him yeah sure...then left, and never went back. RHB Marketing is an absolute scam, like any job placement firm, who wants people out of work to fork over money...for information about jobs!? Don't make me laugh, Randall Brubaker and company I hope one day you actually get a soul and heart.

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SteveJF
Fort Wayne, US
Apr 20, 2013 10:06 am EDT

Randy Brubaker is the same hack who owned a bar on The Landing in Fort Wayne and closed it, skipping out on his employee payroll responsibilities.

ComplaintsBoard
M
8:16 am EDT
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Date: 4/07/10 (Saturday) Venue: giant hypermarket bandar bukit tinggi klang Time: around 10am I’m one of the rhb saving account holder since 2007 without atm card. I opened my account at jalan stesen klang. I never withdraw my money until today I feel wanted too…but… the rhb indian lady at the counter with roughly said “ how u going to withdraw money for...

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11:04 pm EDT
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RHB Bank car towed without notification

To whom it may concern,

My intention for writing this letter is to know more better about customer right. I have car loan with rhb bank. I had paid monthly without any delay for 3 years: early this year, I trade my car with new car and I left my old car to agent to sell it. After a few months, I apply a personal loan from local bank; however I got quite surprise news from them which told me my name has been blacklisted due to unpaid of car installment for 4 months. I checked it out my car status with rhb and I discovered my car had been towed to rhb garage for a few weeks ago.

My questions here are:-

A) why i’m not been notify?
B) why rhb can not give phone reminder or warning letter before proceed to action?
C) what is rhb procedure to tow customer car?

Thanks in advance for your attention and look forward to hearing a good feedback.

Regards,
Abq

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2:31 am EST
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I applied for a Tesco-rhb credit card two weeks ago, and this week i received a platinum rhb credit card, which is not what i wanted. I called the rhb service line, which put me in line listening to their ads for more than 10 minutes, after waiting for so long, a message said all operators are busy, please call back later. So i tried another number, and...

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4:07 am EST
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I would like to complain about rhb bank malaysia. I attempted a cash withdrawal at an atm kiosk in giant hypermarket, usj 1, subang jaya, selangor malaysia on 02 february 2010 at 19:43 hours to withdraw rm300. Unfortunately, the transaction was rejected and I was produced a receipt confirming the rejection. Without much suspicion, I proceeded with a second...

Read full review of RHB Bank and 18 comments

Overview of RHB Bank complaint handling

RHB Bank reviews first appeared on Complaints Board on Feb 22, 2010. The latest review RHB Customer Service was posted on Nov 11, 2023. The latest complaint unethical behaviour was resolved on Apr 30, 2018. RHB Bank has an average consumer rating of 1 stars from 226 reviews. RHB Bank has resolved 5 complaints.
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  1. RHB Bank contacts

  2. RHB Bank phone numbers
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    15%
    Confidence score
    Insurance Services
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    20%
    Confidence score
    Insurance Services
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    33%
    Confidence score
    China
    +852 25 251 118
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    Hong Kong
    +62 212 598 6888
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    Laos
    +66 21 268 600
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    Thailand
    +84 838 278 498
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    Vietnam
    More phone numbers
  3. RHB Bank emails
  4. RHB Bank headquarters
    Level 6 Menara AA,Jalan Tun Razak, Kuala Lumpur, 50400, Malaysia
  5. RHB Bank social media
RHB Bank Category
RHB Bank is related to the Banks category.

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