Menu

The good, the bad, and the ugly - discover what customers are saying about Rexall Pharmacy

Welcome to our customer reviews and complaints page for Rexall Pharmacy. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Rexall Pharmacy.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Rexall Pharmacy's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Rexall Pharmacy, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Rexall Pharmacy. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
R
2:20 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Playing russian roulette with my health. You might think that renewal of prescriptions authorized by your doctor should bed a simple task. Not at pharmaplus. In the past five years, not one single renewal has been completed on time. In fact, pharmaplus prescriptions have become a totally onerous almost adversarial process. Frequently, one of their...

Read full review of Rexall Pharmacy
ComplaintsBoard
E
1:40 pm EDT

Rexall Pharmacy 5 days and I didn't get the medicine

I was sick and felt very bad. I went to the website of Rexall Pharmacy and indicated what type of medicine I needed. I also sent the prescription from my doctor. The rep told me that within 48 hours I would get the medicine. I was shocked that 5 days passed and they again told me to wait 48 hours. They have slow delivery and it wasn’t appropriate for them. Don’t waste time.

Read full review of Rexall Pharmacy
Hide full review
ComplaintsBoard
P
5:51 pm EDT

Rexall Pharmacy Crappy service

I would like to say that the service at the front counter is very slow in the morning. I waited up to a half hour to purchase my products, and during the whole time one tellar was available.

So dissappointed, by chocolate milk was warm by the time I got out of there.

PS. Rexall sucks.

Read full review of Rexall Pharmacy and 1 comment
Hide full review
1 comment
Add a comment
H
H
How Rude
Ottawa, CA
Dec 21, 2014 9:45 pm EST

I am still very angry. I went into a rexall today with a visually impaired friend who has a cart. He had a list of things he wanted. He went to the back cashier in the pharmacy. When I got there he was the only customer. There was a black lady with a child over on the right side not in the lineup at all. My friend wanted to get vitamins (as on sale) so I had to go get them as he cant see the front of the bottles. It turned out he wanted me to go a second time to get 2 more, so I did. Note its only 4 feet away and still no one behind us. The cashier seemed kind of cold. So we were about to ring in the stuff (he had about 12 items in total)- I felt a nudge to my left (note on the left there is a wall about 6 inches away and a box on the left on the floor). Bill was standing beside me to my right w ith his cart. I saw things flip in front of me on the counter, it was the black lady with her baby! Then more shocking, the cashier did not say a pee, she rang her stuff in she was almost standing on my toes as she pushed in front of me. I got angry. Bill was trying to find his c. card and bill said"you cant even qualifty for a c. card (to me), so this made me more angry. I told the lady why did u do that, you have to finish with the customer your dealing with first, i forget she sasid something stupid like' you walked away to get the vitamis" but its a load of crap because bill never left his place and she knows its all his stuff and his c. card. So she rang in the stuff about 13 items and she screwed it up because of all this- so a manager had to come to straighthen it all out! Then bill says to them"i apologize for her behaviour! (meaning me!)...now am i cracking up who is in the wrong here? Bill is a regular customer they know he is visually impaired...

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.