Menu
Revolution Golf
Revolution Golf Customer Service Phone, Email, Contacts

Revolution Golf
reviews & complaints

www.revolutiongolf.com
www.revolutiongolf.com

Learn how the rating is calculated

1.0 27 Reviews

Revolution Golf Complaints Summary

0 Resolved
27 Unresolved
Our verdict: Engaging with Revolution Golf at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
Verified
The authenticity of the customer service contact information for Revolution Golf has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Revolution Golf. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Revolution Golf reviews & complaints 27

Sort by:

Newest Revolution Golf reviews & complaints

ComplaintsBoard
R
4:32 pm EST

Revolution Golf Unfulfilled Order

On December 8, 2015, I ordered a product from Revolution Golf that they were promoting. This was to be a Christmas gift for my husband. The week before Christmas, still nothing; so I phoned the company. Nobody would answer the phone. Finally, on December 23, I emailed customer service with the order and asked them to track it; since they had my money, but I did not have a Christmas gift for my husband. After Christmas, I received an email stating they were sorry, and would ship my product to me. They still had not even shipped it! On January 5, 2016, I received an email with a tracking number. I went to the site to track my shipment. They had just put a mailing label on it, but was not mailed yet. Unbelievable! I will not order anything from them again. They like to take my money, but not fulfill their obligations. That is no way to run a company.

Read full review of Revolution Golf
Hide full review
ComplaintsBoard
B
9:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Revolution Golf Swing Wizzard Training Club

I just purchased the Swing Wizard that Revolution Golf and one of their top instructors Jim McLean highly recommend. When the product arrived I questioned how it would ever stay together and not break in half. Before I used it I read the manufactures warranty which says if you swing it they don't warranty it. "Wizard Golf LLC" makes no warranty that the product, good or materials are fit for any partucular purpose." "Wizard Golf LLC assumes no responsibility for the functioning or service of such products, an in no even shall be liable for any incidental or consequential damage in connection therewith." It is two 7 irons, with steel shafts and hard plastic grips with a PLASTIC SCREW joining the two clubs together. I watched the video of inventor and McLean on proper use. Used it as instructed and during a slow practice swing the club broke in half at the weakest point the plastic screw, nearly hitting me in the head. I feel Revolution Golf should recall this product from all the people they have sold them to so no one is injured. I have been a member of Revolution Golf for many years and Love the instruction I get from their instructors and have purchased may wonderful golf products from them. This is the first time they have disappointed me.

Read full review of Revolution Golf
Hide full review
ComplaintsBoard
R
7:31 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Revolution Golf - Purchased items from Revolution golf./ login

Trying to get through to customer services. It is a nightmare. Cannot login to Revolution golf to my purchased items. I have been buying since 2011. I am long life member not a VIP member. They do not contact you. Changed password 2 nights ago still can't get in. They have your money forgotten about you. Would like to know how many more out there in the same boat.???. Pathetic. Tom.

Read full review of Revolution Golf and 16 comments
ComplaintsBoard
R
3:36 pm EDT

Revolution Golf Login

I am trying to login so I can look at my purchased items . I have purchased videos from 2012. I have tried several times by emailing you at this moment I am not getting any response from anyone. Regards TomWill. When I try to log in it tells me it is the wrong password.

Read full review of Revolution Golf and 1 comment
Hide full review
1 comment
Add a comment
R
R
Revolution Golf
Windsor, US
Nov 04, 2015 12:08 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Malvin,

I'm so sorry that you've had trouble accessing your videos. I would be happy to work with you directly to resolve your concerns!

Please feel free to email me directly - my contact information is:

Andy Sinsel
Chief Customer Officer
Revolution Golf
andy.sinsel@revolutiongolf.com

ComplaintsBoard
C
10:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Revolution Golf Bad Fulfillment

Customer Service and fulfillment of promises is very bad. I ordered a three wedge set and it arrived. A month of so later a newer version of this set was promoted. I did not get any response to my demand that the company trade out the new for the old wedges.

Most recently May 2013) I ordered a graphite shaft the company was promoting. I paid $40 extra for a special tip and a particular grip to be installed on the shaft. After a week of waiting for the item, I spent a half hour waiting on the phone to speak to customer service. After making inquiry of them, I finally received the shaft, with no tip or grip. BAH!

Stay away from this very poorly run company. They are quick to send endless e-mails, but you should ignore them

Chuck Humphrey
Lakewood CO

Read full review of Revolution Golf and 1 comment
Hide full review
1 comment
Add a comment
G
G
Golf0512
, FR
Jun 20, 2013 8:00 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I paid and ordered for golf video packages on their web site.
NO confirmation received but credit card debited immediately .
I have forwarded 5 emails and no answer.
I have stayed on waiting line for hours calling from Europe which is not cheap. NO answers 5 days in a row.
If I would live in USA I would go and find the CEO / Owner let him pay for his fraud.
This is just unbelievable how money can turn very bad persons into monsters.
I hope that the Owner/CEO will die in HELL. You deserve this.
Mr. Lien

ComplaintsBoard
W
5:50 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Revolution Golf Bad PR

I Have requested that they cancel my VIP subscription for three months now. They replied after the first time that it would take approx. two weeks to cancel. It is three months later and they have removed me form the log in system so I can not access the VIP section of the website but they are still deducting my subscription fee every month.

And on top of that they have deducted the membership fees 5 times in the last three months!
I have sent them an email to query this problem but to no avail. The would simply not answer
my emails.

If there is anybody that know how to get in contact with somebody at this institution please help!

WIB007

Read full review of Revolution Golf and 19 comments
Hide full review
19 comments
Add a comment
C
C
Cornelis van der Molen
Köln, DE
Oct 02, 2022 5:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi, I bought many videos and since I con no longer get access to my account, my products are lost. Pls allow access to my products again or refund my payments.

P
P
PierreAnderson
, ZA
Feb 25, 2019 6:51 am EST
Verified customer This comment was posted by a verified customer. Learn more

I ordered a swing caddie and asked when it woukd arrive. 8 to 10 weeks. It took Neil Armstrong less time to get to the moon & back. Sent emails to ask for tracking number but I am sure the USPS has been high jacked by Trump. So is this the reason I am nit been given a number. Revolution golf will neverger an order from me again.

J
J
js1958
, US
Nov 07, 2017 8:50 am EST

This company has the worst, uncaring and just plain crappy customer service that I have seen in quite a while from any company. Once they have your money, you are treated like **** when you need to get a return.I truly wonder how they stay in business.

R
R
Roger Brennan
, US
Jun 26, 2017 8:35 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This company is a Rip Off, their Guaranteed Money Back No Questions Asked is a JOKE, just try and get your money back 5-7 days turns out to be a scam, after several e-mail, forget phone calls, still no money. BUYER BEWARE

T
T
Tim Godfrey
, US
Aug 12, 2015 4:02 pm EDT

It's a scam. Simple as that. I blocked them on PayPal and they only clipped me for $33.50. Beware of this company and any positive reviews are probably written by them.

N
N
NEIL WOODS
Brookfield, AU
Jul 26, 2012 7:37 pm EDT

I have been a member for over a year and now find I can no longer contact this company I still receive daily emails but cannot open them or contact them to remedy the problem as all their websites are unavailable

S
S
S Sherwood
Loudon, US
Mar 06, 2015 12:43 pm EST

I have been a member since their name was Peak Performance Golf and still continue to be a member on a lifetime membership now. I have to admit there were some issues early on under Peak Performance but they all got resolved along with them giving me a VIP membership free for one full year to make up for the misunderstanding. As Revolution Golf they continue to offer great Professional video's, training aids, DVD's, online access to my earlier paid for videos, great brand name equipment with stock or upgraded shafts and less than pro shop prices. They have been and continue to satisfy most of their customers or they would not be a successful company that continues to grow and expand. Dealing with the ever changing Internet communication capabilities of video steaming, customer orders, etc. too meet their growing customer demands, it is inevitable their may be some occasional issues. I find a phone call even if it take a little more time to talk to a live person, usually gets better results than trying to communicate the issue or complaint on the internet. I do however always ask for the persons name I'm talking to and follow-up with and email spelling out what was discussed and agreed upon to resolve the issue. For the people above with complaints about Revolution golf -- as in golf, life sometimes gives us a slice, hook or some other poor result even when we think we are doing everything right! The phone numbers listed above have worked for me when necessary. people

T
T
TC Boice
Reno, US
Oct 28, 2014 5:56 pm EDT

I paid for a lifetime RG+ membership. Suddenly my access is denied. Have sent email and have left a phone message. Their answer message said they would call me back; they have not. They have also not answered my email.
Good golf tips, but a horribly run company. Given the chance, I would not do business with them again.

G
G
Glen Ross
, US
Mar 20, 2019 5:53 pm EDT
Replying to comment of TC Boice

I just found out today that my RG lifetime membership that I purchased will go away in 5 years (2024) I will still have access to the videos that I purchased, but access to all of the daily video archives and my favorites will not be available unless I buy an membership to GolfPass. My guess is that there will not be any new daily videos posted after this date also. Got taken by Justin Tipper.

B
B
brownie5711
ningie, AU
Jun 16, 2012 2:19 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

They are advertising a pill that will make any one play golf like the pros, do what a joke

F
F
Frank Maguuire
Perth Metro Area, AU
Feb 24, 2014 3:36 am EST

I have the same problem. Cannot get to the website. They have been most helpful when I finally made contact. But, it takes forever. Cheers Frank Maguire.

ComplaintsBoard
K
3:18 pm EDT

Revolution Golf They have almost no way to contact them accept through e-mail, which they seem to ignore

"I can see why Revolution Golf would not wish to participate in a ratings review. They have almost no way to contact them accept through e-mail, which they seem to ignore. Their products are generally good, but if you have a problem there is no real way to resolve the issue. Until they do better with customer service I would be very wary of this company. The fact that both their phone numbers and live Internet chat have been discontinued is another reason to be wary."

Read full review of Revolution Golf and 8 comments
Hide full review
8 comments
Add a comment
J
J
john4696
, US
Oct 23, 2018 1:19 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Order #113772 John Prisco. I received the 3 golf clubs. I did not receive the 25$ gift car for golf balls that you said you would give if the order was more then two clubs. I ordered 3 clubs 7, 5, 3, club. would you please send me gift card for 25$ for golf balls that you are advertising. think you.

G
G
gerald gruber
, US
Sep 18, 2018 6:10 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I'm not sure there is a customer service dept. I've tried emailing and calling. No response on either. I simply want to return an item shipped in error. No directions in the package. No response after a week from am email. On hold for hours on the phone. This is a bad company. Can't last much longer in this mode. I suggest not ordering from it.

I
I
Illinois Scotsman
, US
Aug 19, 2018 9:02 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have purchased 3 items from them. The first 2 were less than advertised not sure why I purchased the 3rd...maybe because Notah endorsed it which brings me to my point why would such high profile golf celebrities allow themselves to be associated with such a company? Why would GolfChannel/NBC do the same? Golf is about integrity, isn't it? Awaiting for reply on that 3rd item(and last, 3 strikes) after 3 email inquiries with no response. Deeply disappointed in the instructors/endorsers who I had so much respect for in the past. That can't be that hard up financially!

T
T
Tikarey
, US
Dec 05, 2012 2:08 pm EST

The worst golf company. I recently purchased a series of videos from them and after 4 days of trying I still can't login. I emailed customer service 4+ times with no response. I also tried calling their customer service number which funny enough doesn't work either. Amazingly they've emailed me 10+ times with other marketing material but haven't bother to respond to my request for help. They seem to be a total scam. Stay away from Revolution Golf. I wish I would have found these reviews before making my purchase.

P
P
Ploke
, US
Nov 26, 2012 10:39 am EST

More than happy to take your money and send you tons of e-mails every week about all their amazing offers... When you actually want to get hold of them about the money they've taken from you with no product at the end of it, of course they say nothing. Avoid like the plague.

G
G
Gumbray
, US
Aug 29, 2011 3:18 pm EDT

I bought their products on line. Not only were the products not delivered, they refuse to answer e-mail inquiries about the situation. They ARE very prompt at charging your credit card though.

N
N
Noomiled
, US
Jan 30, 2012 5:53 pm EST

Don't go anywhere near them!

P
P
Paul El.
Spring Hill, US
Nov 29, 2011 10:24 pm EST

You can call or email them easily today: http://www.revolutiongolf.com/Contact for about 11 hours a day, 7 days a week [protected]

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Revolution Golf customer service

Website

www.revolutiongolf.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Revolution Golf?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Revolution Golf Customer Service. Initial Revolution Golf complaints should be directed to their team directly. You can find contact details for Revolution Golf above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Revolution Golf. Discuss the issues you have had with Revolution Golf and work with their customer service team to find a resolution.