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Resveratrol Ultra Complaints - Charged but never received

Review all Resveratrol Ultra complaints

Resveratrol Ultra

Posted: 2009-05-11 by

Taken for a ride

Charged but never received

Complaint Rating:

Company information:
Resveratrol Ultra
Baytown, Texas
United States
ResveratrolUltra.com

I ordered 4/18/09 and cancelled 04/22/09. May 6 a charge of $87.13 was deducted from my bank. I called and "TRIED" to tell them i never received the product to even get the free trial period, and to inform them i cancelled this on 4/22/09. They consistantly tried to tell me per their records this was the first time i had phoned them, NOT. I was told to call them back 2-3 days later to find out the status of my refund. This information was given to me by a Supervisor by the name of "JANE". Very uncooperative, insisted they were right and i was wrong. ''''''THEIR WEBSITE IS NOTHING MORE THAN A SCAM"""""" BUYER BEWARE !!!

Comments

United States

Weight Loss Products and Programs

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Comments

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Date | Rating

313 days ago by

Jay alex

0 Votes

Here's how I'm solving this. You can read my complaint under Jay Alex.
My advice if you choose to cancel.
1. Do so immediately either when the product arrives or when you notice the charge to your account. Essentially, before 15 days has passed from the date you order.
2. Cancel your debit card or report your credit card stolen and get a new card immediately to avoid future charges. Place a fraud complaint with your bank or credit card.
3. RETURN the stuff. You have 15 days from the date it was shipped to obtain a refund as they state in their REFUND AND EXCHANGE POLICY. So if you call find out what day it shipped. Chances are you are within the 15 days still. WATCH OUT for the operators they will tell you to keep the stuff. Yeah right! And they will not give you a Refund Merchandise Authorization number. So mail it back with a tracking number from either the post office or UPS.
4. If you do call be sure to get the full name of the person you are speaking too. I believe these calls are outsourced to India. No offense. Because the people you talk to have accents and american names like Mary Daniels, Justin Anderson. Be sure to get a confirmation number of the cancellation. This is important info to give to your banks or credit card fraud dept. Also kept the email confirmation form the company that was sent to your email. Documentation goes a long way to getting your money back.
Lastly...
5. If you are truly interested in using this stuff, go to Puritian Pride Vitamins, they have the stuff as well and great offers like buy two and get three free! And it is cheaper and they won't continue to bill you. That's what I'm talking about!

290 days ago by

Gwendy

0 Votes

No they are not outsourced. I checked on a strange address at the bottom of my order form and found that the address when googled pulls up many many strange porn sites in the UK. So people in UK now have our credit card. It talked with credit card company regarding and they said if it was fraud I'd have many charges be now - right only been a few days. Anyway - good luck. Seems we have all been dupped on this one by Oprah. I wrote her and told her so!