|
Deceptive Scam
Complaint Rating: 
Company information: Resveratrol Ultra United States
Resveratrol Ultra AND, from having since checked, several other companies are running a scam for "free trials" of various resveratrol products -- Resveratrol Ultra is the one that scammed me. You see recommendations of resveratrol (NOT the products being shilled by the crooks) from "60 Minutes" or "Dr. Oz" etc that are made to look as though they are endorsing the product. Even if you notice the fine print that the products aren't being recommended, you have nothing to lose (you think) except the shipping charges which I've seen range from ninety-nine cents to $5.95. You provide your credit card number, get billed the advertised shipping and handling fee, and receive the product as promised.
Then, it happens. You get: a) billed $87 for the FIRST bottle (i.e., your free trial) and -- if you don't notice that on your statement, you are shortly thereafter billed for a second "auto-shipped" bottle. Where was anything about either mentioned? In regard to the billing for the first bottle, I still don't know. That appears a naked theft without cover of even fine print. The autoship, however, comes under the "Terms and Conditions" -- a small print hyperlink that appears at the bottom of the line.
Resveratrol Ultra, allegedly from Hollywood, Fl., is billed from GBR and 866-955-8523. You can discontinue auto-ship from the thick accented Indians you'll reach at that number, but it's best also to close and reopen your credit card account under a new number. As for a refund, you can -- if you persist long enough -- be told that one is in the works and to call back again in two days (for yet more hassle and delay). I doubt that you or I will receive one. It appears to be a delaying tactic until the crooks move on to avoid prosecution.
|