Complaint Rating:

Company information:
GMAC
Indianapolis, Indiana
United States

In December 2007, I made a payment arrangement with GMAC on a past due balance but my car was repossessed two days before the agreed upon payment was due. I also experienced the long wait time when calling, the rude conversation from the phone representatives, and minimal information provided. I was told that the entire balance had to be paid in full in order for me to get the car back. I actually paid off the loan before the deadline date, but have still yet to receive my title. It has now been close to two months now with no lien release and no title. I have potential buyers of my car and desperately need the money. However, GMAC didn't hesitate to take my vehicle but are surely dragging their feet on releasing my title. I am sick and tired of getting the runaround and don't know who to contact now for better results.