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This company has overcharged me by $949!?!!?
What am I supposed to do about this?
It was withdrawn from a checking account, I don’t think I can get the money back any way other than them agreeing to cut me a refund check.
Any suggestions?
their promise to me:
From: Dana Wilson <d.wilson4@yahoo.com>
Date: 4/30/10
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You will be on a 45 Day Success Guarantee. This is stating that you will give us your commitment of 45 days starting from 4-30-2010. If we do not have you in a contract with a lead or you do not anticipate one, we will send you 5 free leads a month for 6 months or until you do have a closing (all you would pay is a flat $50 each month for maintaining your territory). We look forward to working with you and assisting you with your success.
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This is a copy of bank withdrawals from my account by Reply Real Estate:
Check 04/30/10 Reply.com Buyer Leads Tropf Home Res... 109.90
Check 05/06/10 Reply.com Buyer Leads Tropf Home Res... 54.95
Check 05/14/10 Reply.com Buyer Leads Tropf Home Res... 274.75
Check 06/11/10 Reply.com Buyer Leads Tropf Home Res... 109.90
Check 06/25/10 Reply.com Buyer Leads Tropf Home Res... 274.75
Check 07/12/10 Reply.com Buyer Leads Tropf Home Res... 219.80
Check 07/30/10 Reply.com Buyer Leads Tropf Home Res... 54.95
Total: $1, 099
Promise of $50/mo: $150
difference: $949
PLEASE ASSIST ME IN THIS BY CONTACTING THEM.
REPLY REAL ESTATE CLIENT SERVICE REP:
Rhys Palencia at (925) 983-3426 or email at Rhys.Palencia@Reply.com <mailto:Rhys.Palencia@Reply.com>
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