Complaint Rating:

Company information:
Pogo.com
Wisconsin
United States

My link to Pogo.com (games website) changed it's look, drastically, and I found that it was now listing me as a non-member (have been one since 2003).

Figured that my automatic renewal was screwed up when my credit info was stolen and the card linked to the auto-renewal didn't process (something I certainly didn't think about at the time the card was taken).

So...I renewed my account (they had al of my personal info (ie screen name, password, etc) intact, and readily took my new credit info. End of problem, right?

Wrong!! All of the tokens, purchases for my "mini", etc. are GONE!

And, to make things worse, I can't seem to get a link for a contact as everything EA has must be linked with a specific game/program.

Any suggestions?

Judy