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Reliant Energy


Horrible Customer Service

Complaint Rating:  100 % with 2 votes
100% 2
Contact information:
Reliant Energy
Bedford, Texas
United States
Called Reliant to ask about their plans. The guy on the phone went into hard sell mode on one of their plans. After I listened for a while, I asked him where I could look at the Electricity Facts Label (EFL) for the plan so I could compare it to other plans. He said he couldn't provide me with the label. When I said all electric plans have to have an EFL, he hung up on me.
Complaint comments Comments Complaint country United States Complaint category Utility Services
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