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Reliance India Call Complaints - Rounding off to minute!

Review all Reliance India Call complaints

Reliance India Call

Posted: 2007-07-28 by Deepak Sharma [send email]
Rounding off to minute!
Complaint Rating:  100 % with 2 votes
I have been using this calling card of one year - Recently I noticed calls are getting rounded off by an extra minute. When I checked with stop watch in parallel, I found their trick.

They start counting time the moment you get connected to 1800 number - if the call to india gets connected.

It is very difficult to catch this, unless you make multiple back to back calls - When I complained about this, they say I am wrong - and did not offer any reasoning when I provided facts.
Comments United States Telecommunications
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Comments

419 days ago by Kandla Arya [send email]
Hi,

I Agree, there seems to be some issue with the rounding thing I've been using reliance for last one year now... I used to think since the day they've dropped prices..their quality of calls & customer service has gone down considerably, but now they are resorting to such cheap tricks!!!

Reminds me of Reliance back home..just wish they don't become like them...but then its just a wish!
32 days ago by Sarika Dutta [send email]
Yeah, i had this issue also but that seems to be resolved.have been using it for one year now and i get good voice quality, fast connections, and virtually zero call drops.i learnt that they slashed their effective calling rates this DIwali to about 5.9 cents/min and are also giving away 120 mins free talktime to all their customers.Makes sense to go for it.

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