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Reliance Communications
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2.5 465 Reviews

Reliance Communications Complaints Summary

170 Resolved
295 Unresolved
Our verdict: Engaging with Reliance Communications, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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2:28 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications WORST SERVICE

I HAVE NEVER SEEN SUCH A BAD CUSTOMER SERVICE IN MY LIFE. ITS BEEN MORE THE ONE MONTH THE COMPANY IS NOT ABLE TO SEND ME A PIN ON MY EMAIL ID SO THAT I CAN LOGIN ONLINE TO VIEW MY ACCOUNT.

I EMAILED THE 6 TIMES AND THEY ALWAYS REPLY WE WILL WORK AND ACTTUALLY THEY DIDN'T.

I AM VERY UNHAPPPY AND I REQUEST EVERYONE TO NOT BUY RELIANCE NETCONNECT IN THEIR LIFE.

I HAVE ATTACHED THE COPY OF N NUMBER OF EMAILS I SEND TO COMPANY TO SEND MY PIN. ONLY THING THEY WRITE IN THE MAIL IF THAT THEY HAVE FORWARDED THE ISSUE TO RIGHT DEPT.

I HOPE PEOPLE WILL READ IT AAND WILL NOT USE RELIANCE NETCONNECT.

Here is the # of email i have written.

--- On Mon, 10/5/09, Netconnect.[protected]@relianceada.com wrote:

> From: Netconnect.[protected]@relianceada.com
> Subject: RE:'ADAG=[protected]' RE: RE: RE: RE: Re: Reference your complaint for not able to login
> To: "Gaurav Jain"
> Date: Monday, October 5, 2009, 1:15 PM
>
>
>
>
> Dear
> Customer,
>
> Greetings
> of the day!
>
> This
> is in response to your mail regarding PIN for your
> Netconnect Broadband number [protected]. Please
> note that we
> have taken up your issue with the concerned department for
> further review and appropriate action to be taken, and the
> issue will be resolved in next 48 hours. However, if the
> issue still persists, kindly mail us back.
>
>
> With
> reference to your mail regarding unpleasant experience with
> Reliance services, we understand the inconvenience caused to
> you and take this as a feedback to improve our services to
> meet your expectations.
>
>
> We are
> committed to serve you the best and value your association
> with us.
>
> For
> further details, you can visit our web-site www.reliancecommunications.co.in or
> write to us at netconnect.[protected]@relianceada.com or
> fax us at 022
> 3033 6565. You
> can also call Reliance Customer Care at *355,
> [protected] &
> [protected].
>
> Yours
> sincerely,
>
> Vikash Jharia
> Netconnect
> Broadband
> Reliance
> Communications
> With
> such a lightening fast Internet connect, it is important to
> keep a check on your usage. Please click here
> http://www.rcom.co.in/RNetconnect/RNC/ecaremyusage.jsp
> to
> check detailed usage of your Netconnect Broadband+ card, for
> every session.
>
>
> "NOTICE: Please note that your message
> will not be delivered if it exceeds the size limit of 5 MB
> per mail (including attachments). Requesting you to please
> create a shorter message (including attahments) with size
> less than or equal to the allowed mail limit in all your
> future communication.
> The information provided is based on
> prevailing terms and conditions of the company, which, are
> subject to change without prior notice. This electronic
> message transmission contains information from Reliance
> Communications & is confidential or privileged. The
> information is intended to be for the use of the individual
> or entity named above. If you are not the intended
> recipient, beware that any disclosure, copy distribution or
> use of the contents of this information is prohibited. If
> you have received the electronic transmission in error
> please notify us immediately.
>
>
>
>
>
>
>
>
> -----Original Message-----
> From: Gaurav Jain (gaurav.[protected]@yahoo.com)
> Date: Sunday, October 04, 2009 01:25 AM
> To: Netconnect.[protected]@relianceada.com
> (Netconnect.[protected]@relianceada.com)
> Subject: RE: RE: RE: RE: Re: Reference your complaint
> for not able to login
>
>
> Hello,
>
> Please look into this matter as I have not received
> any cal from ur side and I am still not able to login on the
> website.
>
> If I don't geet this service activated asap I
> would go with another internet service provider.
>
> Gourav Jain
>
> --- On Mon, 9/28/09, Netconnect.[protected]@relianceada.com
> wrote:
>
> > From: Netconnect.[protected]@relianceada.com
>
> > Subject: RE:'ADAG=[protected]' RE: RE:
> RE: Re: Reference your complaint for not able to login
> > To: "Gaurav Jain"
>
> > Date: Monday, September 28, 2009, 8:21 AM
> >
> >
> >
> > Dear
> > Customer,
> >
> >
> > Greetings
> > of the day!
> >
> >
> >
> > This is to response to your mail
> > regarding Reliance Netconnect
> Broadband
> > number [protected].Please note
> that
> > we
> > have forwarded your complaint to the
> concerned
> > department your issue will get resolved
> within
> > 48 hours.
> >
> > We
> > regret the inconvenience caused to you while
> using our
> > services and are deeply concerned by the feedback
> received
> > from you.
> >
> >
> > We are
> > committed to serve you the best and value your
> association
> > with us.
> >
> >
> > For
> > further details, you can visit our web-site www.reliancecommunications.co..in
> or
> > write to us at netconnect.[protected]@relianceada.com
> or
> > fax us at 022
> > 3033 6565. You
> > can also call Reliance Customer Care at
> *355,
> > [protected] &
> > [protected].
> >
> >
> >
> > Yours
> > sincerely,
> >
> >
> > Sanwar
> > Mal Singodiya
> > Netconnect
> > Broadband
> > Reliance
> > Communications
> > With such a lightening fast Internet
> connect,
> > it is important to keep a check on your usage.
> Please click
> > here http://www.rcom.co.in/RNetconnect/RNC/ecaremyusage.jsp
> to check detailed usage of your Netconnect
> > Broadband+ card, for every session.
> >
> > "NOTICE: Please note
> > that your message will not be delivered if it
> exceeds the
> > size limit of 5 MB per mail (including
> attachments).
> > Requesting you to please create a shorter message
> (including
> > attachments) with size less than or equal to the
> allowed
> > mail limit in all your future communication.
>
> >
> >
> > The
> > information provided is based on prevailing terms
> and
> > conditions of the company, which, are subject to
> change
> > without prior notice. This electronic message
> transmission
> > contains information from Reliance Communications
> & is
> > confidential or privileged. The information is
> intended to
> > be for the use of the individual or entity named
> above. If
> > you are not the intended recipient, beware that
> any
> > disclosure, copy distribution or use of the
> contents of this
> > information is prohibited. If you have received
> the
> > electronic transmission in error please notify
> us
> > immediately.
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > -----Original Message-----
> > From: Gaurav Jain (gaurav.[protected]@yahoo.com)
> > Date: Monday, September 28,
> 2009 03:44
> > AM
> > To: Netconnect.[protected]@relianceada.com
> > (Netconnect.[protected]@relianceada.com)
> > Subject: RE: RE: RE: Re: Reference your
> complaint for
> > not able to login
> >
> >
> >
> > Hi Subhransu,
> >
> > Wanted to tell u that I have still not received
> any
> > PIN.
> > Please check becuase it is getting very
> frustrating
> > now.
> >
> > I am very upset that I trying to get a PIN for
> last
> > three days and I have still not received
> anything. U also
> > said that u will call me after an hour but I did
> not get any
> > call from u.
> >
> > Please either call me or send some specialist at
> my
> > home who could resolve it asap.
> >
> > Gourav Jain
> >
> >
> > --- On Sun, 9/27/09, Netconnect.[protected]@relianceada.com
> >
> wrote:
> >
> > > From: Netconnect.[protected]@relianceada.com
> >
>
> > > Subject: RE:'ADAG=[protected]' RE:
> RE:
> > Re: Reference your complaint for not able to
> login
> > > To: "Gaurav Jain"
> >
> > > Date: Sunday, September 27, 2009, 7:39
> AM
> > >
> > >
> > > Dear
> > > Mr. Jain,
> > >
> > >
> > > Greetings
> > > of the day!
> > >
> > >
> > > This
> > > is in response to your mail and
> subsequent
> > telephonic
> > > conversation had with you
> > regarding regarding password
> > > for your Reliance number [protected].
> Please
> > note
> > > that you
> > > are requested to register on the
> website.
> > In
> > > order to register to check
> unbilled usage,
> > view and pay
> > > bills facility, we request you to visit the
> URL
> > mentioned
> > > below
> >
> :http://myservices.relianceada.com/launchAMSS.do
> > > Please
> > > follow steps mentioned below for
> > > registration:
> > >
> > >
> > >
> > > Click on the
> > > ‘New User’ link below the username
> and
> > password
> > > box.
> > > If the screen
> > > design / look-n-feel / color schema changes
> then
> > this also
> > > needs to get changed without any
> delay.
> >
> > > Key in a username
> > > of your choice and check for the
> availability by
> > clicking on
> > > the ‘Check Availability’ button.
>
> > > Enter your name
> > > details.
> > > Choose a preferred
> > > mode of communication.
> > > Enter your mobile
> > > number or the email address or both.
>
> > > Select a secret
> > > question of your choice and then provide
> the
> > answer to that
> > > question.
> > > Key in the
> > > characters you see in the word
> verification
> > image.
> > >
> > > Click on
> > > ‘Register’.
> > > You will receive a
> > > password via the preferred communication
> method
> > that you had
> > > chosen.
> > > Login
> > > using your username and the
> > > password.
> > > To register
> > > your Netconnect Broadband account
> > :
> > >
> > >
> > > Login to My
> > > Services using your username and
> password.
> >
> > > Click on ‘My
> > > Account’ on the top left hand corner and
> then
> > click on
> > > ‘Register Account’. OR From Home, Click
> on My
> > Account
> > > then Click on Register Account
> > > Enter your
> > > Customer Account Number, Billing Account
> Number
> > &
> > > Subscriber ID. All these information can be
> found
> > in your
> > > monthly bill. A snapshot of the bill is
> also
> > embedded in the
> > > website to assist you in finding these
> details.
> >
> > >
> > > After you have
> > > keyed in all these details click on
> > ‘Register’ button
> > > and your service would be added to
> your
> > login.
> > >
> > > You
> > > would be logged out if this is the first
> service
> > you are
> > > trying to register. In that case
> please
> > > re-login.
> > >
> > > Further,
> > > if you face any issue you are requested to
> write
> > us
> > > back.
> > >
> > > We
> > > regret the inconvenience caused to
> you.
> > >
> > >
> > > We are
> > > committed to serve you the best and value
> your
> > association
> > > with us.
> > >
> > >
> > > For
> > > further details, you can visit our web-site
> www.reliancecommunications.co..in
> > or
> > > write to us at netconnect.[protected]@relianceada.com
> > or
> > > fax us at 022
> > > 3033 6565. You
> > > can also call Reliance Customer Care
> at
> > *355, [protected]
> > > &
> > > [protected].
> > >
> > >
> > >
> > > Yours
> > > sincerely,
> > >
> > >
> > > Subhransu
> > > Sekhar Behera
> > > Netconnect Broadband
> > > Reliance
> > > Communications
> > > With
> > > such a lightening fast Internet connect, it
> is
> > important to
> > > keep a check on your usage. Please
> click
> > here
> > > http://www.rcom.co.in/RNetconnect/RNC/ecaremyusage.jsp
> > > to
> > > check detailed usage of your
> Netconnect
> > Broadband+ card, for
> > > every session.
> > >
> > >
> > > "NOTICE:
> > > Please note that your message will not
> be
> > delivered if it
> > > exceeds the size limit of 5 MB per
> mail
> > (including
> > > attachments). Requesting you to please
> create a
> > shorter
> > > message (including attachments) with size
> less
> > than or equal
> > > to the allowed mail limit in all your
> > future
> > > communication.
> > >
> > > The information provided is based on
> > > prevailing terms and conditions of the
> company,
> > which, are
> > > subject to change without prior notice.
> This
> > electronic
> > > message transmission contains information
> from
> > Reliance
> > > Communications & is confidential
> or
> > privileged. The
> > > information is intended to be for the use of
> the
> > individual
> > > or entity named above. If you are not
> the
> > intended
> > > recipient, beware that any disclosure,
> copy
> > distribution or
> > > use of the contents of this information
> is
> > prohibited. If
> > > you have received the electronic
> transmission in
> > error
> > > please notify us immediately.
> > >
> > >
> > >
> > >
> > > -----Original Message-----
> > > From: Gaurav Jain (gaurav.[protected]@yahoo.com)
> > > Date: Saturday, September
> 26,
> > 2009 05:54
> > > AM
> > > To: Netconnect.[protected]@relianceada.com
> > > (Netconnect.[protected]@relianceada.com)
> > > Subject: RE: RE: Re: Reference
> your
> > complaint for not
> > > able to login
> > >
> > >
> > > Its been 48 hours and the issue is
> still
> > there.
> > >
> > > Whats going on gice?
> > >
> > >
> > > --- On Fri, 9/25/09, Netconnect.[protected]@relianceada.com
> > >
>
> > wrote:
> > >
> > > > From: Netconnect.[protected]@relianceada.com
> > >
> >
>
> > > > Subject: RE:'ADAG=[protected]'
> RE:
> > Re:
> > > Reference your complaint for not able
> to
> > login
> > > > To: "Gaurav Jain"
> > >
> > > > Date: Friday, September 25, 2009,
> 8:18
> > PM
> > > >
> > > >
> > > >
> > > >
> > > > Dear
> > > > Mr. Jain,
> > > >
> > > > Greetings
> > > > of the day!
> > > >
> > > > This
> > > > is in response to your mail
> regarding
> > Netconnect
> > > Broadband
> > > > number [protected]. Please note that
> as
> > > communicated earlier
> > > > your issue has been forwarded
> to
> > the
> > > concerned
> > > > department the further
> assistance
> > > and the issue
> > > > will be resolved within 48 hours.
> If
> > issue
> > > persists request
> > > > you to write us back.
> > > >
> > > > We are
> > > > committed to serve you the best and
> value
> > your
> > > association
> > > > with us.
> > > >
> > > > For
> > > > further details, you can visit our
> web-site
> > www.reliancecommunications.co..in
> > > or
> > > > write to us at netconnect.[protected]@relianceada.com
> > > or
> > > > fax us at 022
> > > > 3033 6565. You
> > > > can also call Reliance Customer
> Care
> > at
> > > *355,
> > > > [protected] &
> > > > [protected].
> > > >
> > > > Yours
> > > > sincerely,
> > > >
> > > > Sandeep Kujur
> > > > Netconnect
> > > > Broadband
> > > > Reliance
> > > > Communications
> > > > With
> > > > such a lightening fast Internet
> connect, it
> > is
> > > important to
> > > > keep a check on your usage.
> Please
> > click
> > > here
> > > > http://www.rcom.co.in/RNetconnect/RNC/ecaremyusage.jsp
> > > > to
> > > > check detailed usage of your
> > Netconnect
> > > Broadband+ card, for
> > > > every session.
> > > >
> > > >
> > > > "NOTICE: Please note that
> your
> > message
> > > > will not be delivered if it exceeds
> the
> > size
> > > limit of 5 MB
> > > > per mail (including attachments).
> Requesting
> > you
> > > to please
> > > > create a shorter message
> (including
> > attachments)
> > > with size
> > > > less than or equal to the allowed mail
> limit
> > in
> > > all your
> > > > future communication.
> > > > The information provided is
> based
> > on
> > > > prevailing terms and conditions of
> the
> > company,
> > > which, are
> > > > subject to change without prior
> notice.
> > This
> > > electronic
> > > > message transmission contains
> information
> > from
> > > Reliance
> > > > Communications & is
> confidential
> > or
> > > privileged. The
> > > > information is intended to be for the
> use of
> > the
> > > individual
> > > > or entity named above. If you are
> not
> > the
> > > intended
> > > > recipient, beware that any
> disclosure,
> > copy
> > > distribution or
> > > > use of the contents of this
> information
> > is
> > > prohibited. If
> > > > you have received the electronic
> > transmission in
> > > error
> > > > please notify us immediately.
> > > >
> > > >
> > > > -----Original Message-----
> > > > From: Gaurav Jain (gaurav.[protected]@yahoo.com)
> > > > Date: Friday,
> September
> > 25,
> > > 2009 05:47
> > > > AM
> > > > To: Netconnect.[protected]@relianceada.com
> > > > (Netconnect.[protected]@relianceada.com)
> > > > Subject: RE: Re: Reference
> your
> > complaint
> > > for not
> > > > able to login
> > > >
> > > >
> > > >
> > > > Hi,
> > > >
> > > > I have tried again but the issue
> is
> > still
> > > not
> > > > resolved. I have no PIN and dont have
> any
> > space
> > > to enter PIn
> > > > on your website
> > > >
> > > > please check!
> > > >
> > > > Gourav Jain
> > > >
> > > > --- On Thu, 9/24/09, Netconnect.[protected]@relianceada.com
> > > >
> >
>
> > > wrote:
> > > >
> > > > > From: Netconnect.[protected]@relianceada.com
> > > >
> > >
> >
>
> > > > > Subject:
> > RE:'ADAG=[protected]'
> > > Re:
> > > > Reference your complaint for not
> able
> > to
> > > login
> > > > > To: "Gaurav Jain"
> > > >
> > > > > Date: Thursday, September 24,
> 2009,
> > 9:58
> > > PM
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > Dear
> > > > > Mr. Jain,
> > > > >
> > > > > Greetings
> > > > > of the day!
> > > > >
> > > > > This
> > > > > is in response to your mail
> > regarding
> > > Netconnect
> > > > Broadband
> > > > > number [protected]. Please
> note
> > that
> > > > your issue has
> > > > > been forwarded to the
> concerned
> > > > department the further
> > > > > assistance and the issue
> will
> > be
> > > resolved
> > > > within 48
> > > > > hours. If issue persists request
> you
> > to
> > > write
> > > > us
> > > > > back.
> > > > >
> > > > > We are
> > > > > committed to serve you the best
> and
> > value
> > > your
> > > > association
> > > > > with us.
> > > > >
> > > > > For
> > > > > further details, you can visit
> our
> > web-site
> > > www.reliancecommunications.co..in
> > > > or
> > > > > write to us at netconnect.[protected]@relianceada.com
> > > > or
> > > > > fax us at 022
> > > > > 3033 6565. You
> > > > > can also call Reliance
> Customer
> > Care
> > > at
> > > > *355,
> > > > > [protected] &
> > > > > [protected].
> > > > >
> > > > > Yours
> > > > > sincerely,
> > > > >
> > > > > Sandeep Kujur
> > > > > Netconnect
> > > > > Broadband
> > > > > Reliance
> > > > > Communications
> > > > > With
> > > > > such a lightening fast
> Internet
> > connect, it
> > > is
> > > > important to
> > > > > keep a check on your usage.
> > Please
> > > click
> > > > here
> > > > > http://www.rcom.co.in/RNetconnect/RNC/ecaremyusage.jsp
> > > > > to
> > > > > check detailed usage of your
> > > Netconnect
> > > > Broadband+ card, for
> > > > > every session.
> > > > >
> > > > >
> > > > > "NOTICE: Please note
> that
> > your
> > > message
> > > > > will not be delivered if it
> exceeds
> > the
> > > size
> > > > limit of 5 MB
> > > > > per mail (including
> attachments).
> > Requesting
> > > you
> > > > to please
> > > > > create a shorter message
> > (including
> > > attachments)
> > > > with size
> > > > > less than or equal to the allowed
> mail
> > limit
> > > in
> > > > all your
> > > > > future communication.
> > > > >
> > > > > The information provided is
> based
> > on
> > > > prevailing
> > > > > terms and conditions of the
> company,
> > which,
> > > are
> > > > subject to
> > > > > change without prior notice.
> This
> > > electronic
> > > > message
> > > > > transmission contains
> information
> > from
> > > > Reliance
> > > > > Communications & is
> > confidential
> > > or
> > > > privileged. The
> > > > > information is intended to be for
> the
> > use of
> > > the
> > > > individual
> > > > > or entity named above. If you
> are
> > not
> > > the
> > > > intended
> > > > > recipient, beware that any
> > disclosure,
> > > copy
> > > > distribution or
> > > > > use of the contents of this
> > information
> > > is
> > > > prohibited. If
> > > > > you have received the
> electronic
> > > transmission in
> > > > error
> > > > > please notify us
> immediately.
> >
> > > > >
> > > > >
> > > > >
> > > > > -----Original Message-----
> > > > > From: Gaurav Jain (gaurav.[protected]@yahoo.com)
> > > > > Date: Thursday,
> > September
> > > 24,
> > > > 2009 07:35
> > > > > AM
> > > > > To: Netconnect.[protected]@relianceada.com
> > > > > (Netconnect.[protected]@relianceada.com);
> > > > > [protected]@relianceada.com
> > > > > ([protected]@relianceada.com)
> > > > > Cc: [protected]@hotmail.com
> > > > > ([protected]@hotmail.com)
> > > > > Subject: Re: Reference
> your
> > complaint
> > > for
> > > > not able to
> > > > > login
> > > > >
> > > > >
> > > > > Hello,
> > > > >
> > > > > I am still not able to confirm
> my
> > account on
> > > your
> > > > new
> > > > > website. Please help me with this.
> I
> > have
> > > not
> > > > received any
> > > > > PIN and your website does not
> have
> > any
> > > option to
> > > > enter any
> > > > > PIN when I click on the
> confirm
> > > account.
> > > > >
> > > > > So please send me another PIN and
> tell
> > me
> > > how
> > > > would I
> > > > > enter it on your new
> website.
> > > > >
> > > > > Have attached the screenshot of
> the
> > error
> > > I
> > > > am
> > > > > getting.
> > > > >
> > > > >
> > > > > Gourav Jain
> > > > >
> > > > >
> > > > > --- On Mon, 9/21/09, Netconnect.[protected]@relianceada.com
> > > > >
> > >
> >
>
> > > > wrote:
> > > > >
> > > > > > From: Netconnect.[protected]@relianceada.com
> > > > >
> > > >
> > >
> >
>
> > > > > > Subject:
> > > 'ADAG=[protected]'
> > > > Reference
> > > > > your complaint for not able
> to
> > login
> > > > > > To: "gaurav.[protected]@yahoo.com"
> > > > >
>
> > > > > > Date: Monday, September
> 21,
> > 2009,
> > > 4:32
> > > > PM
> > > > > >
>
> > > > > >
> > > > > >
> > > > > > Dear
> > > > > > Reliance Net connect
> > Broadband
> > > customer,
> > > >
> > > > > >
> > > > > >
> > > > > > In
> > > > > > response to your
> complaint
> > regarding
> > > Net
> > > > connect
> > > > > Broadband
> > > > > > number [protected], we
> would
> > like
> > > to
> > > > inform
> > > > > you that
> > > > > > your issue has been
> resolved.
> >
> > > > > > Hence,
> > > > > > we request you to register
> on
> > our
> > > website
> > > > and
> > > > > confirm once
> > > > > > done.
> > > > > > Also,
> > > > > > request you to revert if
> you
> > are
> > > still
> > > > facing any
> > > > > problem
> > > > > > while registering.
> > > > > >
> > > > > > For further
> > > > > > details, you can visit
> our
> > > web-site
> > > > > > www.reliancecommunications.co.in or
> > > > write
> > > > > to us at
> > > > > > netconnect.[protected]@relianceada.com
> > > > > or fax us at 022 3033
> > > > > > 6565. You can also call
> > Reliance
> > > Customer
> > > > Care at
> > > > > *355,
> > > > > > [protected] &
> [protected].
> >
> > > > > >
> > > > > > Yours
> > > > > > sincerely,
> > > > > >
> > > > > > Net connect
> > > > > > Broadband
> > > > > > Reliance
> > > > > > Communications
> > > > > >
> > > > > >
> > > > > > "NOTICE:
> > > > > > Please note that your
> message
> > will
> > > not
> > > > be
> > > > > delivered if it
> > > > > > exceeds the size limit of
> 5
> > MB
> > > per
> > > > mail
> > > > > (including
> > > > > > attachments). Requesting
> you
> > to
> > > please
> > > > create a
> > > > > shorter
> > > > > > message (including
> attachments)
> > with
> > > size
> > > > less
> > > > > than or equal
> > > > > > to the allowed mail limit
> in
> > all
> > > your
> > > > > future
> > > > > > communication.
> > > > > >
> > > > > >
> > > > > > With such a lightening
> fast
> > > Internet
> > > > > connect,
> > > > > > it is important to keep a
> check
> > on
> > > your
> > > > usage.
> > > > > Please click
> > > > > > here http://www.rcom.co.in/RNetconnect/RNC/ecaremyusage.jsp
> > > > > > to check detailed usage
> of
> > your
> > > Net
> > > > connect
> > > > > Broadband+ card,
> > > > > > for every session.
> > > > > >
> > > > > > The information
> > > > > > provided is based on
> > prevailing
> > > terms
> > > > and
> > > > > conditions of the
> > > > > > company, which, are
> subject
> > to
> > > change
> > > > without
> > > > > prior notice.
> > > > > > This electronic message
> > > transmission
> > > > contains
> > > > > information
> > > > > > from Reliance
> Communications
> > &
> > > is
> > > > > confidential or
> > > > > > privileged. The information
> is
> > intended
> > > to
> > > > be for
> > > > > the use of
> > > > > > the individual or entity
> named
> > above.
> > > If you
> > > > are
> > > > > not the
> > > > > > intended recipient,
> beware
> > that
> > > any
> > > > disclosure,
> > > > > copy
> > > > > > distribution or use of
> the
> > contents
> > > of
> > > > this
> > > > > information is
> > > > > > prohibited. If you have
> > received
> > > the
> > > > electronic
> > > > > transmission
> > > > > > in error please notify
> us
> > > immediately.
> > > >
> > > > > >
> > > > >
> > > > >
> > > > >
>
> > > > >
> > > > >
> > > > >
>
> > > >
> > >
> >
>

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inderjeet singh chadha
Franklin Park, US
Jul 28, 2012 5:25 am EDT

reliance is in unreliable and if you want to be cheated go to them.

sir, this is common cheating by reliance for complaining against them they have set their auto reply for every 25-30 minutes this reply given below. m/s reliance you are the culprit in this case also as in mine case. instead of disabling my account from June 21st you say it is kept working, whereas i clearly mentioned that i am not in India and and will be out of INDIA for 8 monthis even then your staff writes email and says i should keep the connection, your staff keep on trying my India no which is on international roaming which i have switched after getting fed up from reliance.
i recd following type of automated emails more than 40 no in last 12 hrs who will like to get their connection with this attitude. last email just recd
they are biggest cheats and frauds.
Inderjeet Singh Chadha .
Fw: 'Reliance=[protected]' [protected] stop sending me this automated mails every 20 minutes
TO: 2 More2 recipients CC: 1 recipientsYou 1 MoreBCC: recipientsYou Hide Details FROM:I T TO:Netconnect.Broadband@relianceada.com Presids, e in USA for 8 monthent.services@relianceada.com CC:cgsibom@mtnl.net.in Message flagged Friday, 27 July 2012 10:12 PM Fw: 'Reliance=[protected]' [protected] stop sending me this automated mails every 20
sir,
stop sending this non sense email every 20 minutes or my emails esent by you will be forwarded to consumer forum and then to trai, consumer court. i have recd 25 automated emails from you in 6 hours.
thway you will loose customer's and will be attracting IPC
i s chadha
cgsibom@mtnl.net.inis

----- Forwarded Message -----
From: "Netconnect.Broadband@relianceada.com"
To: I T
Sent: Friday, 27 July 2012 9:59 PM
Subject: 'Reliance=[protected]' [protected]

Dear Customer,
Thank you for contacting Reliance Customer Care.
This is to acknowledge the receipt of your email. We assure you a response within next 24 working hours.
Request you to add Netconnect.Broadband@relianceada.com to your email address book so that you do not miss important communication from us.
We value your patronage and look forward to assist you.
Regards
Customer Care
Reliance Communications Limited
Note: This is an automated response, please do not reply to this email.

N
N
NITIN PANWAR
, IN
Apr 22, 2012 5:23 am EDT

HI, I AM LOKESH PANWAR, I AM BUY A NETCONNECT+, BUT AFTER SOME TIME I HAVE NOT GET PROPERLY DOWNLOAD SPEED...MANY TIME I COMPLAIN IN RELIANCE COMPANY, , BUT NO ONE GET PROPERLY SOLUTION, , , , I AM WAITING FOR SOLUTION, , , CONTACT OF "NPANWAR@GMAIL.COM"... IF I GET NOT PROPERLY SOLUTION I AM CLAIM THIS COMPANY...// IT'S CHEAT WITH ME.

P
P
Prabir
, IN
Oct 08, 2009 4:11 am EDT

Same with me . I had this connection on 12.09.2009 evening, since then no access to see my usage, on 24th got a bill I have used 880 MB. I cannot view anything what the govt doing?. No transparency whatsoever. Customers are treated as fools.

P.K.Bagchi.

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7:23 am EDT
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Reliance Communications charged for unsolicited services

I am a user of Reliance prepaid Mobile, I had been charged for the unsolicited services in respect of caller tunes, Without applying for any caller tune service I received the message from reliance that you have subscribed for caller tune has been downloaded and download charges are Rs10 and Re1 will be charged per day for using this tune.

Reliance communication has been resorting to these kind of unfair practices to pocket the money from the customers, since the amount is small no one would bother much.

But with millions of subscribers, these small charges could help the company to pocket huge sums and improve there ARPU. Will anyone look into this

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3:50 am EDT
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Reliance Communications bill after termination of connection

Dear sir,
My self ketan tomar, I had purchased a data card in march 2008 and used it for around 1 year after that I had shifted my office where reliance range is very poor so I decided to terminate my connection. In march 2009 I had given a written application at bapunagar, ahmedabad web world to terminate my connection there they told me that I will get a confirmation call in 3 to 4 days. I got a call from reliance communication they ask me why I want to terminate and I told them about the reason of bad signal at my new office. At that time they confirm my application and told me that your data card is terminated. After this I didn’t got any bill in may, june, and july. But in august at my home address I got a bill of rs500 I went to web world there they told me that this is by mistake so I came back. Now in sep I again got a bill of rs1000 including previous month bill of rs500 I immediately went to the naroda, ahmedabad web world and there they told me that I have to pay 1000 rs again to terminate this data card.
So sir please take consideration of my problem as I can’t pay this 1000rs which I haven’t used. Sir you can see in the system that no bill is generated during 3 month and after that suddenly bill started generating.

Sir now I can’t pay any rupees so please terminate my this data card.
Awaiting your positive response as early as possible

Thanking you.

Ketan tomar

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2:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Reliance Communications flag this message reliance fraud services, customer care centre n customer care representatives

Dear Sir,
Sir i want to lot a complaint against reliance rim services, last 21 August 08 i was subcribe one game from reliance R World called RMW Pack worth 49 /- for subcribing charge and 5/- for play, after that from my balance they cut 49 /- in sep08 for same game this game automatically activated i do complaint to Customer Care about this they said we will not able to deactivate u have to deactivate this service i deactivate, i got compaint no and confirmation sms that ur service is deactivated, but again on21/oct/08 at 12 am they deduct 49/- from my balance, again i complaint to ccr that this will happen again they say this is last again ur service not activate if activate we give money back but same21 nov money deducted n i complaint after 4 days i got money back n confirmation sms, , still last onth the condition is same. in between this i go to web World (Jabalpur) to lot a complaint i give application to them to take serious action, they lot my complaint after 4 or 5 days i got i call from Reliance office they questioning me that what happen i describe every thing to them after 2 days they call me again n blaming that deducted money is correct they charged is correct, but i want to know one thing from company without open r world how can i subcribe it, from last 6 month i stop to use r world because i am sure they deduct oney without any rule.on 17 august09 i inform customer care representative that again my balance deducted 49/- pls deactivate this service they give me surety that it will notdeducted.but on 21 aug09 money again deducted.finally when i ask to ccr they give me answer it is a service taxes i asked wat service taxes they said it is cuts for one year after 1 yr no money deducted frm ur account, each n every month early 18, 19 i call to ccr to stop this they r unable to solve my proble.finally i purchase new sim last mont 21 aug/09.pls sove this problem it is a big problem of telecom company .pls help us to overcome to this proble.i need answer.there is no rule for companies.

thankingyou,

your's faithfully
Customer

As consumer court reply me to do this i send a complaint to you, Sir please solve my problem.
baa3h.jpeg

Read full review of Reliance Communications and 1 comment
Update by roshini.g.nair
Oct 01, 2009 2:56 am EDT

Dear Sir / Madam,
i want to complaint against India's First leading telecom Company Reliace to making fool to their customers, Sir from last one yrs i am trying to overcome one major problem of deactivate one service which i was subscribe frm r World but i am unable to this, i complaint to ccs many times the customer care representative blaming that i did this, when i munable to overcome this i purchase new sim and stop recharging t old no but this month on sep09 no balnce deducted b'coz my account could not have sufficient balance so they r unable to deduct i have 14 balnce on my old no till yesterday morning but at 1 pm company deducted 10/- frm balance n i got sms that ur10 deducted b'coz u subscribe VAS pack worth 10/- for 6 days.i dont know wat is this vas pack.i call to CCS to CCR of M.P(Bhopal)(Jabalpur) one lady attaned my call and said they dont have any information of deducting money frm my account she said to me call after 4 hours i will give money if u r correct.i disconnect the phone after one hour i again call to customer care service to customer care representative, the person who attend my call listen my problem then he is unable to solve the problem and blaming me that i subcribe VAS pack service, when i ask to wat is this service they said itis a business related service from sms we receive infrmation sir i m a house wife this service is useless for me why i subscribe this.plssolve my problem i have to problem, the first one not solved again another problem starts, pls solve my problem, pls answer me, .

Your Customer

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G Srinivas Reddy
, IN
Oct 10, 2009 7:39 am EDT

Dear Sir,

I have loged a complain that since 8 years, my call waiting facility is not activated, so pls activate it. Then customer care give a complain no.[protected]. After one day I had received one message that your call waiting facility is activated. But this facility is still not yet activated may be it reflect in your software but physically it not.

Pls help to resolve my problem as soon as possible

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8:37 am EDT
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Reliance Communications Never buy Reliance netconnect broadband, worst most service, wrong bill...

Dear Sir/ Madam,

Reliance Netconnect Broadband Number: [protected]

I am using Reliance Netconnect broadband for last 6 months.I paid Rs. 3500/- for this USB modem but still not happy with the service. I am using it online because I paid Rs. 3500/- which is not refundable. My connection was suspended just after 15 days when I bought your line. I called up the customer care and I was told, this is because of your credit limit. They told my credit limit is Rs. 500/-. A big surprise and shocking because my package in 1099 (10GB) City wide, in which my minimum bill for one month would be Rs. 1212/-, than how could you keep my credit limit just Rs. 500/-. How can I pay before I received my bill. Customer care department now says better you put deposit of some amount with reliance, even they don’t know how much? I spoke to the supervisor regarding this and he told this is the company policy and he doesn’t have any explaination for this. After facing this problem I immediately paid Rs. 2000/- in advance using my credit card, so that if my bill will be in negative atleast my service will not be suspended. But they did it again next month and till now suspending my line for no reason at all every month for 2-3 days and making different excuses every time.

One my connection was suspended for just because I paid using my credit card. After the varification of my credit card, the revenue department resumed my services, thanks a lot to them.

IS THAT THE COMPANY POLICY, JUST HARASS CUSTOMER BY USING ANY MEANS. I AM PAYING MY BILL BEFORE I GET IT ONLINE. MY DUE IS 10 TH OF EVERY MONTH AND I AM PAYING WELL IN ADVANCE, THOUGH MY BILL MOST OF THE TIME IS IN NEGATIVE OR LESS THAN RS. 500/- WHICH IS MY CREDIT LIMIT SET BY YOU AND I DON’T KNOW WHY?

You can see my bill is most of the time below the limit of Rs. 500/- which is the big excuse by all Reliance employees for suspending my internet. My minimum bill for every month is Rs. 1212/- but it is in negative or less only because I am paying before my bill is generated to get prompt service from Reliance, but still Relaince guys are harassing me.

Realiance is always looking for some excuse to suspend my service for 2-3 days every month, I don’t understand why? This time they didn’t have any excuse to suspend my line so they just looked at my usage. My billing cycle is 22nd to 21st of every month. My limit is 10 GB, this month till 18th I saw my usage has reached 10185 MB, so I stopped using internet or reduced too much, so that I will not be charged extra for extra usage after 10240 MB. On 21st when I checked my usage was 10185 MB, I was happy because it was under the limit of 10240 MB. On 22nd I was using my internet as usual because I was expecting my bill will be generated according to my billing cycle that is till 21st, but reliance guys were looking for some excuse to suspend my line so they didn’t generate my bill on 21st and waited till I exceeded the limit of 10240 MB. I exceeded the limit on 23rd, same day they blocked my line and charged me for 10494 MB till 23rd. I called up the customer care on 22nd itself told them, my bill is not generated and its not available online so call center guy told me not to worry, your bill will be reflected soon and it will be till 21st only. I told him online it is showing 10280 MB, he told it will be adjusted to normal very soon. I believed him but on 23rd evening I could see my bill online and it was 10494 MB till the 23rd. And my total bill was Rs. 1772/, as they are charging Rs. 2/- per MB for extra usage. My usage was recycled on 24th.
THIS TIME TO HARASS ME MORE WHEN I CALLED UP THE CUSTOMER CARE REGARDING SUSPENSTION THEY TOLD ME WE CAN NOT ACTIVATE YOUR LINE AND TO ACTIVATE IT YOU NEED TO VISIT OUR WEB WORLD GALLERY. OH MY GOD, WHATS HAPPENING. I ASKED I DON’T HAVE ANY DUE, THEN WHY MY LINE IS SUSPENDED, THAN CUSTOMER CARE REPRESENTATIVE TOLD, “ HERE REASON IS NOT MENTIONED”. I TOLD HIM TO TRANSFER THE CALL TO THE SUPERVISOR, HE TOLD “ THERE IS NO SUPERVISOR AVAILABLE ON THE FLORR”. ENOUGH IS ENOUGH RELIANCE IS JUST INTERESTED IN SAILING USB MODEM FOR RS. 3500/-…. GOOD PROFIT…. AFTER SAILING THEY DON’T BOTHER ABOUT SERVICE.
REALLY THEY KNOW BETTER HOW TO HARASS CUSTOMERS AND HOW TO MAKE MONEY….
I HAVE A QUESTION WHY MY BILL WAS GENERATED AND WHY RELIANCE GUYS WERE WAITING TILL I EXCEED THE LIMIT. IF MY BILLING DATE IS 22ND OF EVERY MONTH WHY BILL WAS NOT UPDATED ON THE SAME DATE? WHY THIS THING HAPPENED THIS MONTH? IS THAT BECAUSE RELIANCE WANTED TO FETCH MORE MONEY FROM MY POCKET.

SURPRISINGLY, WHENEVER (ALMOST EVERY MONTH), WHEN MY CONNECTION WAS SUSPENDED FOR 2-3 DAYS, MY USAGE WAS INCREASED EVEN WITHOUT USING. FOR EXAMPLE IF BEFORE SUSPENSION IT WAS 300 MB, AND WHEN SUSPENSION REMOVED IT CAME TO 400 MB. I NEVER UNDERSTOOD THIS THING.
Your Customer

Faheem Baig
Mumbai
Mobile Number: [protected]

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PRATIK SHARMA _8
, IN
Feb 21, 2011 1:38 pm EST

first, thanks to consumercomplaints.in team for running such a wonderful service to help the ones desperately in need.You guys are doing a fabulous job.

My complaint is that my reliance netconnect number [protected] 's january bill has been inflated by two times over. My usual fixed bill is Rs 950 whereas i have been served with a bill of Rs 1900 this month. Their view is that i have exceeded my usage by 1.7 GB. I am a well informed netizen and contact reliance customer care from time to time to know my remaining data usage and as soon as i know it's going tom be over, i restrict its usage.It's evident from my past bills. But this was the limit from their part, inflating the bill to twice it's value shows how desperate this company is to extract revenues, by hook or crook.

Hoping, your team will get my issue resolved.
Thank you.

I
I
inderjeet singh chadha
Franklin Park, US
Jul 28, 2012 5:19 am EDT

sir, this is common cheating by reliance for complaining against them they have set their auto reply for every 25-30 minutes this reply given below. m/s reliance you are the culprit in this case also as in mine case. instead of disabling my account from June 21st you say it is kept working, whereas i clearly mentioned that i am not in India and and will be out of INDIA for 8 monthis even then your staff writes email and says i should keep the connection, your staff keep on trying my India no which is on international roaming which i have switched after getting fed up from reliance.
i recd following type of automated emails more than 40 no in last 12 hrs who will like to get their connection with this attitude. last email just recd
they are biggest cheats and frauds.
Inderjeet Singh Chadha .
Fw: 'Reliance=[protected]' [protected] stop sending me this automated mails every 20 minutes
TO: 2 More2 recipients CC: 1 recipientsYou 1 MoreBCC: recipientsYou Hide Details FROM:I T TO:Netconnect.Broadband@relianceada.com Presids, e in USA for 8 monthent.services@relianceada.com CC:cgsibom@mtnl.net.in Message flagged Friday, 27 July 2012 10:12 PM Fw: 'Reliance=[protected]' [protected] stop sending me this automated mails every 20
sir,
stop sending this non sense email every 20 minutes or my emails esent by you will be forwarded to consumer forum and then to trai, consumer court. i have recd 25 automated emails from you in 6 hours.
thway you will loose customer's and will be attracting IPC
i s chadha
cgsibom@mtnl.net.inis

----- Forwarded Message -----
From: "Netconnect.Broadband@relianceada.com"
To: I T
Sent: Friday, 27 July 2012 9:59 PM
Subject: 'Reliance=[protected]' [protected]

Dear Customer,
Thank you for contacting Reliance Customer Care.
This is to acknowledge the receipt of your email. We assure you a response within next 24 working hours.
Request you to add Netconnect.Broadband@relianceada.com to your email address book so that you do not miss important communication from us.
We value your patronage and look forward to assist you.
Regards
Customer Care
Reliance Communications Limited
Note: This is an automated response, please do not reply to this email.

R
R
RCOMcare
, IN
May 11, 2011 11:00 am EDT

Hi Faheem,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. You may also write to us at http://on.fb.me/fzplqp.

Regards,

RCOMcare

S
S
SKN123
, IN
May 10, 2011 9:04 am EDT

Very true. Reliance service is very BAD. I am facing lots of problem regarding bill.

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11:25 pm EDT
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Reliance Communications payment not reflecting

I would like to state that I had recharged
my Reliance Big TV account through
HDFC Bank credit card on 28th [protected] Hrs
for Rs 1328/- (Subscriber ID [protected]).
But the same has not credited till date.
The Transaction ID is 012815 and already
complained so many times my complaint no. is [protected].
will you solve the problem or not? and just now i called up
again to reliance bigtv customer care so they people are closed
my case without solve my proble... how can you close the issue without solve? tell me sir/madam what can
i do? did I mistake to choose Bigtv?

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manish muz
, IN
Oct 05, 2013 9:20 pm EDT

i recharge on 3/9/2013 in big tv but not activate my a/c-[protected] today datad 6/9/2013 and company are nor response by the customer customer toll free no [protected] is bakwas

A
A
adityaranjan
, IN
Aug 10, 2017 12:20 am EDT
Replying to comment of manish muz

tollfree no.[protected] belongs from coachingdetail.com...

T
T
Thakur Rishabh Tomar
, US
Aug 10, 2017 12:41 am EDT
Replying to comment of manish muz

This is [protected] it's not reliance customer care number. It's belongs from Coachingdetail.com .

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11:46 am EDT
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Reliance Communications manager taking bribe/advantages

Please note that it is heard that Mr. Ashish Kumar of BigTV (Reliance Group, Kolkata) who has been recently transferred to Kolkata is taking bribes from certain vendors and in return giving undue advantages from the Company. Mr. Ashish is constantly taking gifts/advantages/bribes from certain vendors in Sales Promotion Sector and giving them undue advantage at the cost of Big TV. It is also heard that he has reached to agreements with certain vendors for giving him certain percentage of money after the vendor receives his payment. So, BigTV is getting sucked by these types of Managers who are dishonest.

Request you (Big TV) to kindly check all the Quotations & Payments passed by Mr. Ashish Kumar, Big TV, Kolkata so that the Company is not ruined by such selfish & unloyal Managers.

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Reliance Communications Display issue with coolpad within warranty

I hv bought coolpad 2938 from reliance web shop ( Borivali west- mumbai) end of may.
Within 2 months display has gone bad and has developed internal crack. I hv reported the issue
with service centre and reliance web shop but no solution has been provided till date.

THEY DO NOT HAVE DISPLAY OR ANY SPARES REQUIRED FOR THE COOLPAD
IN INDIA. SO PLEASE I RECOMMEND NOT TO BUY ANY COOL PAD MODEL FROM
RELIANCE SINCE THEY DO NOT HAVE ANY SERVICE BACKUP AFTER SALES.
The support is very very very bad. So i recommend not lose money in buying the same.,

I hv enquried with service centre, they told me that they have 5 hand sets still lying with them
for reparis. Hence coolpad hand sets are not reliable for long term.

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Reliance Communications stopped service

For the last six months I am using the reliance post paid data card (No. [protected]) and consistently my bill is around rs 400/500 pm. All of a sudden the service is barred imforming me that the unbilled amount against this card is over rs - 1600. I was prepared to pay this amount (Which is absurd) and asked for the statement. Which they donot have. On the contrary they requested me to deposit rs 900/1000 to activate my data card. Which I refused. I agreed to pay the entire due once the details are provided to me. No one has the clue what is the bill amount and why?Such stoppages has caused severe loss to my business can I sue them?

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rohan111
, IN
Sep 17, 2009 3:02 am EDT

DO NOT BUY RELIANCE NET CONNECT
i have bought the same Reliance net connect on 9th sept. 09 and my connection is still not active. the people at Bangalore office are so careless they never receive your call -[protected], 080- [protected] (TRY)

I don't know now whom to contact, as i have ordered online and their executive has delivered and collected the cash and require document.

i have even calling to Vriti infocom pvt.Noida, but in vain.

if they won't address my problem soon, i am going to consumer forum. this is no more tolerable

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Reliance Communications unacceptable reply

hi.reliance
known to be india's nos 1 service

today 14.09.2009 i had very less talk time remaining on my prepaid cellphone hence decided to recharge my phone with my usual habit of going to citibank kiosk and refilling my cellphone, i recharged my cell phone with rs 200 without knowing that i will get a message that your cell is recharged just for rs 0.02 i.e 2paise i immediately called reliance customer care spoke with an agent he said you have recharged for 30days of validity voucher i told him that is not my intention i wish to get talk time he said not possible, no refund no talktime can be given at any cost and the reply that i get a big slap it seemed to me YOU SHOULD HAVE CALLED US BEFORE RECHARGING YOUR CELL PHONE. WOULD u EXPECT THiS REPLY .I ASKED HIM how on earth do you expect a layman to call up and ask for various recharge vouchers, i then spoke with a supervisor named shiv shankar he gave the same reply, when each and every agent or superviosr even after knowing your grieve keeps on putting on hold for a long and an unknown time duration, i then made a 2nd attempt spoke with an agent sapna explained my issue questioned her that do you expect a oridnary man to know that he is suppose to call reliance before he is going to recharge on a kiosk she very clevery answered no we do not expect that
i liked this answer,
now my question to reliance is check my account since the time i have started using this nos every month i recharge my phone for rs399.00 plan wherein i get rs 175 talktime 0.49ps of per min tariff and r2r free calls

unlimited great, i recharged with same plan on the 01.09.09 do you expect me to buy validity in the middle of the month without any talktime dont you think any sensible person will not do this I WAS NOT AWARE

ABOUT THIS BIG HOLE DUG FOR ME,
I SPOKE WITH SURYAKANT ur manager HE IS TELLING ME HINDI AAP MERE SE UPAR BAAT KARE USSE UPAR BAAT KARE AUR USSE UPAR BAAT KARE KOI FAIDA NAHIN AAP KO KOI PAISE VAPAS NAHI
MLIENGE BAAT KARNA BEKAR HEIN, GREAT WHAT A REPLY HENCE I DECIDED TO SPEAK WITH HIS BOSS I WAS PUT ON HOLD BY ALL THESE INDIVIDUALS FOR A VERY LONG HOLD TIME NOS

1 SERVICE YOU CALL,
FINAL CONVERSTAION WITH BHAVIN THAKAR FLOOR SUPERVISOR CALL DURATION 48MINS 59SECS
IASKED HIM AGAIN PLEASE GIVE ME EITHER A REFUND OR RECHARGE MY PHONE WITH AN AMT OF RS 200 DEDUCT THE TAX AMT HIS REPLY IS SIMPLE NO
OK ONE VERY BIG ISSUE NO OTHER AGENT OR SUPERVISOR IS INFORMING ME ABOUT MY GREAT LOSS EXCEPTING OF BHAVIN ANOTHER SHOCK I LOSE ALL MY BENEFITS OF THE

RECHARGE AMT RS 399 NO FREE R2R NO 0.50PS PER CALL CHARGE NOTHING AT ALL,
SO WHY DID ALL OTHER AGENTS NOT MAKE ME AWARE ABOUT MY LOSS THEY WERE TRYING TO

AVOID ANOTHER QUERY AND HASSLE (YOU CALL YOURSELF NOS 1)
I HAVE RECHARGED MY CELL PHONE FOR RS 200 I DONT FEEL I SHOULD BE CALLING UP ANYBODY TO ASK THE VARIOUS RECHARGE VOUCHERS a customer right and choice is at his/her own discretion
it is a humble request i am salaried person alike you please forgive me for my deed and give me a recharge of rs200 on my cell phone i shall never forget reliance's favour for life time
hoping the best postive earliest action from india's nos 1 service provider i have overall 4 connections at my house, i am not challenging or theratining you but if i dont get a postive action taken in my favour i shall certainly let you know my next best action before i take that
thank you nitesh thakkar

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Santosh Ku
, IN
Jan 17, 2012 7:13 am EST
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Dear Sir,
My Balance enquiry system is not available in our number when we connect to customer care he told me my system busy and you connect 1 hours and after 2 hour am connect to customer care but again and again say system busy after one day we want to connect to customer care then we found my connectivity to customer care stopped.
so i requset you that please activitivate in our mobile no customer care and balance enquiry system. My No-[protected]
Regds
Sunil Kuamr

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Reliance Communications technical fault

Kindly refer to my complain no.[protected] dated 13/09/2009. The telecast is disrupted continuously. It gets automatically switched off, starts with scanning of channels and after 2-3 minutes again gets off. This problem has been recurring since last two months. My smart card number is [protected]. Many complaints have been lodged which has not given a fruitful result. Complain no.[protected] dated 28/08/2009 and [protected] dated 29/08/2009 may also be referred.
The problem has become a disturbance for viewing the channels. I request to send competent technicians to solve the problem.

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nayan dubey
, IN
May 08, 2010 12:33 pm EDT

Sir,
Big TV ki service nihayat hi kharab hai, jiska udaharan hai ki koi bhi problem ho to uska toll free custmer care no lagta hi nahi hai ya hamesha engage jata hai, iske alawa big tv ke management ko apane custmer ki koi bhi problem se koi matlab nahi usko thik karne me bhi koi roochi nahi lete hai. Mere dwara 1 year pahale big tv purchase kiya tha kintu ab big tv apane aap har aadhe ghante me restart ho jaya karta hai, custmer care ko call karne par lagta nahi, bahut koshish karne par lagta bhi hai to hamari problem ko solve bhi aaj tak nahi kiya jaa raha hai. Big tv ka jabki maine 1 year ka advance payment ka recharge bhi karaya hua, vaha poora hone par ise me band kar doonga aur doosri company ka DTH le loonga kyonki big tv ki service thik nahi.
YOGESH DUBEY (BIG TV ID NO.[protected])
INDORE (M.P.)
[protected]
[protected]

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Reliance Communications outgoing call problem

Sir/Madam
Last two month ago I had taken a Reliance GSM 650 plan (Night Calling Card) that no. is [protected].Whenever I am calling another Reliance GSM for this facility yous services responed that Call could not be completed/This route is busy/Network busy or aither call failed.For that reason I am also call in customer care 20-21 times but they are not responed only they are told you are restart your mobile.But after restart I am facing same problem.If you are not give that facilities so why unnecessary you are lunch that type of plan.
Sir/Madam please give me reply what is the problem in your plan.Below I am mention my mobile no. and Email Id.
Mobile No.[protected]
Email Id: [protected]@rediffmail.com

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Surojit sinha
, IN
Dec 05, 2017 7:36 am EST

My Reliance smart no [protected] outgoing is not working but I have full balance please help me

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Upasana Talukdar
, IN
Jul 08, 2017 11:15 pm EDT
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Hi,
I am Upasana, Reliance GSM customer. I am facing problems in making outgoing calls. Can receive calls as well as send messages. But not able to make outgoing calls. It would be kind on your part if you provide the needful help.

Upasana Talukdar
Reliance GSM Customer
Phn No: [protected]

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vs t
, IN
Aug 26, 2016 1:39 am EDT
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Sir most respect full...
I am Vikas tiwari my Mobil no is9015296878 I am a reliance gsm user I don't know why they deduct my balance per day on 23rd October they deduct 19th ₹ on 24th October they deduct 24₹ and whenever I try to call customer care no 198 they didn't give any responce and they blocked my no so I am not able to connect customer care its my 2nd complain please sir its my 2nd complain.

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Sdjuman
, IN
Aug 26, 2016 1:39 am EDT

Sir, My number is [protected].I was given it to portable to reliance gsm before two weeks.But still its not done.I went to retailor but he told m that i have submitted all the documents whats the needed also he asked to company about this matter they just taken four days more.But still its not done.So, sir i wanna help of you.Please sir

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kunal477
, IN
Aug 26, 2016 1:39 am EDT

SIR I HAVE CONTACT CUSTOMER CARE FOR KNOW THE PROCEDURE OF HOW TO MAKE A CALL FROM KAITHAL(HARYANA) TO ITALI, BUT HE GAVE ME A WRONG PROCEDURE THE EXACT PROCEDURE IS [RGC...AMOUNT...TO...MOBILENO SEND TO 53738] BUT HE GAVE ME A PROCEDURE OF RELIANCE STD CARD, WHAT WE DO SIR PLSSSS HELP ME, , , , AND WHEN I AGAIN CALL UR MANAGER MR.KULDEEP GIVE ME A RIGHT PROCEDURE OF RELIANCE GLOBAL CARD, , , THEN HE SAYS THAT UR CHARGES FOR ITALY IS 6.40 PAISE PER MINUTE, BT NW 15 RS PER MIN CHARGES ARE MADE WHAT WE DO SIR

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AnoopKumarGupta
, IN
Aug 26, 2016 1:39 am EDT

there is always system upgradation problem from reliance gsm prepaid customer care for 24hrs, 365days...

first of all they can not solve their own system
problem, then how can they solve our problem !
i really ned to say that your customer care service is very cheap.

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versha
, IN
Aug 26, 2016 1:39 am EDT

m using reliance gsm connection nd recently activate ur whatsapp plan of rs 16... my phone is android phn so when i switch on my my data communication nd using whatsapp my balance start deducting... i lodged my complaint to ur customer care executive nd they give me complaint no [protected]... nd complaint is processed bt it gives no benefit to me... please help me... waiting for ur instant reply

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Neha Baweja
, IN
Aug 26, 2016 1:39 am EDT

Hi,

I am using Reliance GSM Service last 3-4 years.
But now days I am facing lot of problem with Reliance.

Last 3-4 months i am facing problem of Balance deducted unnecessary from my mobile.
I never activate any type of Services in my mobile like Caller tune, any info update etc. Last month i got an update related to the cricket which i never activate for this. Now this month from my mobile again amount deducted . I tried many times to call to customer care for this but either call is not connected or when connected there is no response from that side.

I am really fade up with this & I want my money back which was deducted from my mobile unnecessarily.

Regards,
Neha Baweja
+[protected]

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arun315
, IN
Aug 26, 2016 1:39 am EDT
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my cellphone no.is [protected] of the karnataka circle on 28th feb.and 1st march 2011 vas services (i don't no which services)was started on my phone without my consent or requst and 10rs.for each pack is deducted from my a/c. balance.
when i call in r.c.c.no.198, 5to 6 times, the executives having no any information about it and tell me that plz.call after 20min.when i call today(2nd feb )at near about 1pm.one representative tell me that u activate some applications so deduct u'r balance, when i tell plz. transfer u'r call to u'r senior, then i wait 20 to 25 min.but no any senior exc.recived my call to give me information properly.
therefore i want to request the service to be discontinued and my amount be refunded as soon as possible, either i will take another action.

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bodh kant
, US
Aug 26, 2016 1:39 am EDT

I am not getting the benefits of recharge Mrp31after receiving the conformation message and i received the messages from the reliance company
from RM 651234
50%Cashback offer.Payein Rs15.50 ka Talktime MRP 31 ke RCH par aur saath mein 125 local mins 10p/min, aur baad mein 50p/min.Validity 4 weeks.RCOM
I want my balance

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Reliance Communications value added service

Sir, I am a customer of reliance smart gsm service, beg to inform you that from last five months your company is deducting rs.30/month as charges for value added services which was not activated by me. Without my willing to get the services. I complained to the customer care (Complain no.[protected]) but no resolution is still made about the above complain. I hope you would take immediate action and stop those services and arrange to stop deducting the monthly charges. Waiting for your reply, thanking you lalit agrawal, bilaspur (C. G. ) mobile no.[protected]

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SUBODH DAWN
, IN
Aug 12, 2009 5:13 am EDT

SIR, I am a customer of RELIANCE SMART GSM SERVICE, beg to inform you that my income is below poverty line and for the last two months your company is deducting Rs.30/month as charges for value added services but I was not informed of the services also was not asked about my willing to get the services. I complained to the customer care (complain no.[protected]) but no resolution is still made about the above complain.I hope you would take immediate action and stop those services and arrange to stop deducting the monthly charges. waiting for your reply, thanking you SUBODHDAWN RUPNARAINPUR MOBILE NO.[protected]

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Ramesh Kumar Jain
, IN
Sep 03, 2011 11:25 am EDT
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Mobile - [protected]. R K Jain, Bhopal- Without subscription I am being charged for "Friendship Tips" for last 5 months at Rs. 30/- per month. Customer Care is simply not responsive/ available despite many attempts. Now to add 'salt to the injury' on 02.09.11 at 21.08 hours I was informed by SMS from 54646 "thank you for subscribing Asaram Bapu Quotesat Rs. 7/- per week". This is disgusting. Please save me. I do not know how to de-activate the the services imposed on me. I am planning to switch the service provider.

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yash.kalra
, IN
Apr 15, 2011 1:05 pm EDT
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Hi,

My Name is Yash, my mobile no. is [protected], yesterday from my balance is deducted by Rs30/-,
without any intimation.
I have not activated any Value added Services.
Customer Care is also not responding me.

This is really bad.

I think i have to switch over from Reliance GSM Service to other Service.

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amit prasad
, IN
Jul 10, 2010 9:17 pm EDT
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sir i use gprs pack of rs 99 which is free surfing and downloding upto 2.5 gb but i was regularly for that yesterday i complain my near smart office in hazaribag but no any progress has to be shown.

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rajiya
, IN
Feb 13, 2010 5:49 am EST

I am a customer of RELIANCE SMART GSM SERVICE, beg to inform you that from last one months your company is deducting Rs.30/month as charges for value added services which was not activated by me. without my willing to get the services. I complained to the customer care (complain no.[protected], [protected], [protected], [protected]) but no resolution is still made about the above complain.I hope you would take immediate action and stop those services and arrange to stop deducting the monthly charges. waiting for your reply, thanking you rajeev kumar chanditalla MOBILE NO.[protected]

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jeeti gia
, IN
Oct 09, 2009 11:39 am EDT

i'm facing a similar problem. i didnt activated any caller tune bt the company has deducted rs 100 over a period of time and now expects me to invest more on its deactivation . i did made a complaint(no. [protected]) and no action has been taken yet. i urge you to take strong action against such deductions.

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BIPLAB PAL
, IN
Aug 23, 2009 7:26 am EDT

sir, i am a caustomer of reliance smart mobile no [protected]
i have recharged with poweer voucher, but i amnot geting benifit of it.

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Reliance Communications apply for net connection taken 500 rupees, not installed yet

Hi,
We have applied for reliance broadband connection plan 499 at our residence 197, Moti Dungri behind Ganesh Mandir, Jaipur Rajasthan at 18th of aug 2009 receipt number [protected] paid 500 rupees to their executive Rajdeep Pareek, who had told us that connectionwill be installed before 22 august, but no connection installed at given that. After our complaint against Rajdeep Pareek they have forward our case to Mahesh Agarwal on 26th aug 2009 who said that broadband connection will be installed before 30-08-2009. But still there is no connection installed. No one is telling but the hell is going on? Even they are picking up the calls. If reliance is so big brand then what is the advantage to public. Really their service has upset. Really harassed from such a bad service even taken money of installation and service they are offering.

Thanks
Naresh Sharma
[protected]

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Update by Naresh Sharma
Sep 02, 2009 8:33 am EDT

Really ###ing services...

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sameer82
, IN
Dec 05, 2009 11:31 pm EST

They all are ###.

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sameer82
, IN
Dec 05, 2009 11:26 pm EST

Reliance is fraud. From CEO to watchman all are 420

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tirupur_barani
, IN
Nov 03, 2009 7:23 am EST

Barani gopal i am also facing same problem in Tirupur - 4. what should i do? help me

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balavignesh
, IN
Oct 29, 2009 1:36 am EDT

Naresh i am also facing same problem in maratahalli, bangalore .

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Dharmveer yadav
, IN
Oct 03, 2009 7:49 am EDT

i want to take connection of reliance broadband internet...

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Reliance Communications Activation issue

* I had booked netconnect through Internet.Vriti Infocom Pvt Ltd, Noida supplied data card through their bangalore office. One Mr Daniel ([protected]) was in touch untill he collected cash from me. Receipt No2635 dated 28/08/2009 is issued.
* Data card Details are : Connection taken for 3GB+10GB Broadband+.
RSN No.: RZTCDC900090600
Data card No. : [protected].
* It was promised to me by Mr Daniel that the modem will be activated by 29th aug, 2009.It was not activated or the modem is not working.
* I tried to call Mr Daniel everyday 5 to 6 times, but he is not receiving the call nor calling back.
* Uptill 1st Sep nothing happened.When I started shouting at him, he gave me Mr Albert no. His no always not reachable.
I have not received any communication from anybody.
* This is the way RELIANCE is working
* SHOULD A CUSTOMER PAY & SUFFER LIKE THIS?
* NO CONTACT DETAILS ARE GIVEN & NO ACCOUNTABILITY FOR this kind of PEOPLE?
* NOW AS I AM FEDUP, I NEED MY MONEY BACK.CAN YOU ARRANGE? OTHERWISE I’ll LODGING A COMPLAINT WITH CONSUMER COURT.

Viswanathan M
[protected]

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Reliance Communications wrong information

Dear sir,
I am a very old customer of reliance india mobile.My mobile no in kolkata is [protected].Before this i used your reliance network in UP and my no there was was [protected].I am using your rs 440 plan.After i came here in kolkata i was given wrong information from your end that my calls on smart nos in kolkata will go free.However later after few days i came to know that i was being charged for all the calls done on smart nos.This really hurted me as i was charged for all the calls & secondly trust with you guys was shaken badly.
Again i was hurt even more when i came to know that because of the fault of you guys i won't be refunded the money.During the process of complaning with you people my credentials were question marked by saying that i was telling lies as i can't be given wrong information from you people.My fault was that i didn't note down the date & time when i confirmed that calling on smart nos will go free from my mobile.Now will you please tell me that is it possible for me to note down the timings & date each and every time i talk to your executive.If you are asking me to do this then you people are yourself saying that reliance executives can't be trusted.So, you are breaking the tradition of trust which i have banked on for so many years.
There are a list of complains with me which i am unable to write due to paucity of time with me.However, i would like to request you to kindly refund me the amount which i was charged due to calling on the local reliance no.I have just become fed up of talking to your senior executives who haven't taken any heed of my complain.They just give the assurance of cotacting me back in 24 hours but nothing happens thereafter.When i ask after 24 hours about my problem's solution then i have been given a common solution that "I WAS CALLED, BUT MY MOBILE WAS NOT REACHEABLE".Can you imagine that i have been givern this solution for more than 3-4 times.Now, here again you guys are lowering the dignity of your own network.If I being in kolkata & my no is not reachable then how can you guys claim yourself as the no 1 network of india.Even the behabiour of your executives are not at par.
Another thing which i would like to say is that i was even once given the solution by your executive that i would be refunded back the money and it will be adjusted in my next month's bill i.e. july's bill.But later on when i saw my july's bill then i realised that the refund has not been given.When i contacted your executives then they again questioned my credentials by treating me as a liar.Even the senior official totally denied that i could be given such a solution of money being adjusted in next month's bill.I would like you to go through the telephonic records of your official with me then you will automatically know what has happened with me and who is the liar.

REGARDS
KUMAR NIWESH
[protected].

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RCOMcare
, IN
Jun 27, 2011 9:12 am EDT

Hi Niwesh,

We tried to contact you on the number mentioned by you, but were not able to speak with you as there was no response from your end. In future, you may write to us at http://on.fb.me/fzplqp for the assistance required.

Regards,

RCOMcare

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RCOMcare
, IN
Jun 24, 2011 2:37 pm EDT

Hi Rati,

This is to inform you that your concern has been noted and our team is eager to resolve it. Please provide us with your phone number on which we can reach you. In future, you may also write to us at http://on.fb.me/fzplqp with all the details.

Regards,

RCOMcare

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rati tandon
, IN
Jun 22, 2011 9:01 pm EDT

hi i called up the customer care to tell them that i recharged my phone with 17 rs where i will get 10 paisa /sec all over india but the lady in reliance she did something after 10 min got the message that the mobile is sucessfully registered as stolen or lost and now its complete harrasement for me to go and submit the document once again i hate the customer serivice of reliance .please escalate to higher authorities,

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tihender kumar
, IN
Jul 31, 2010 9:55 am EDT

Dear sir,
my mobile no [protected] and my name tihender kumar. the custmer care center not given the complete infromation and miss behave on line. any time any service acitve on my number without any information and my accuont balance waste at time . maxmium service not clear condition show on the plane.the floor manger miss behave and not my reture account balance so I have informed to you take the hardly action on my complaint.
name tihender kumar
email id tihender_k@yahoo.co.in

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Reliance Communications bill not received

I was using Rliance Internet Data Card Post paid connection no. [protected] which was night freedom Rs. 400 per month. Everything was fine earlier. But later on suddenly without giving the bill they send the mesage that your bill is approx 1500. They did not send any bill to me. However I submitted Rs 600 and told them to send the hard copy of the bill. But till now I did not received any Bill and instead of that I have received a legal letter from them to submit the pending bill latest by 22-08-09

Please suggest what should i do.

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esiio
, IN
Aug 19, 2009 8:30 pm EDT

Please send me my internet bills on time instead of sending your agent directly to collect money instantly.Allow me to pay in my own convenient way. My reliance no.[protected]. TY

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Reliance Communications lost gsm sim of reliance

Respected Madam/Sir,
My name is kapuru Ram .My address is I-334 Sewa Nagar New Delhi-03.On 18 August 2009, i have lost my GSM SIM which no. is ([protected]) while i was traveling from the Bus.I want to block the SIM so that no one can misuse it.please do it at earliest.please reply me through my E-mail Address or my residence no. 011-[protected].

Thanking You
your Obedient Customer
Kapuru Ram

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gagangoyal
, IN
Nov 17, 2013 6:01 am EST

I got reliance gsm sim from sector 56 gurgaon on 18/9/13. Sim contact no is [protected]. This no has been blocked after 2 months of activations period. I contacted reliance office in sector 26 galleria market gurgaon. They refused to help me. Then I contacted the shopkeeper he said he dont have any details with him. Number has been discontinued due to id failure. Please help me in activating my no as m in deep trouble. Kindly revert ASAP on my mail id which is engg_gagan86@yahoo.com

Thanks

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arjun007k
, IN
Dec 16, 2011 6:06 am EST

Sir I lost my mobile phone with reliance gsm prepaid sim card. My mobile nomber is [protected]. So I request you to please kindly block my sim card. Thank you

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POORNESH GOUR
, IN
Jun 28, 2011 4:26 pm EDT

MENE APNI SIM ME 50 RUPYES KA RECHARG KARWAYA THA PR POORA BLANCE BINA KISE SERVIS K CUT KR DIYA AUR YE 5 TIME HE

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krishankaith
, IN
Jun 08, 2011 8:26 am EDT

Dear Sir,
I Have lost my SIM and now I want to block this SIM
Mob. No. [protected]

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VINAY SHANKAR PANDEY
, IN
Mar 27, 2010 11:15 am EDT

Respected Madam/Sir,
My name is Vinay Shankar Pandey.My address is H.No. -364 Sec - 13 Urban Estate, Kurukshetra. On 27 March 2010, i have lost my GSM SIM which no. is ([protected]) I want to block the SIM so that no one can misuse it. please do it at earliest.
please reply me through my E-mail Address or my residence No. [protected]

Thanking You,
your Obedient Customer
Vinay Shankar Pandey.

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Reliance Communications very frequently unable to send sms since december 2008

Am Rudra from Bhubaneswar, Orissa, India.Am facing a very frequent problem on sending SMS from my Reliance SMART No. [protected] to any of the STD Numbers(Very frequently to a particular STD No., Number not mentioned here due to security reasons) since December Last Year.Since then I've been trying to lodge the complain through the customer care in almost every week. Everytime they give me assurance to short out my problem but till today they have failled.Even if they solve my problem it is just a momentary solution.Am using Rs.51/-SMS voucher to avail 400 SMS per month.But everytime I send SMS, I found either SMS sending failled or most of the time Message not Delivered to that particular number within few Seconds.Manytimes on calling to customer care they neither able to give me the solution nor they ready to understand me properly.Infact they answers me with very bad voice.I've tried many times to visit the local customer care centre running here in Bhubaneswar, But they also did not take care of the problem.
I've been fade up with the Reliance SMART Service, But in parallel hand unable to leave the number due to some personnel reasons.
Reliance SMART Service is the worst service provider through out the Year.Their dealings, behaviour is very worst towards the customer.Its surprising that many of the customer care executive has no common answers for a particular problem.
It seems that the company is trying to behave as a single vender in the competition market.Its shows its monopoly nature.With this also am facing another serious problem that am always getting the deliver report of dated 31/12/1999 in my Delivery report folder.Am using the most recent updated software version for my Mobile Nokia 6300 & N72.Which they have no solution.
I request to shortout my problem as earliest as possible to avoid case filling in court.

Thanking You,
Rudranarayan Senapati
[protected]

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Reliance Communications reliance comunication servise center not provide the bill

Dear sir

I amarun aggarwal staying in k. No.592, phase-2 mohali punjab I have purchased one set on 2/4/2009 of reliance model:161 fm of rs.1300 / - from m/s anoop communication shop no.7 phase 3b2 s. A. S nagar mohali

Due to some reason your repair centre m/s onida service center, sco - 85 burail, ekata market sector 45c chandigarh ph. No.[protected] said this set cannot repair it & issued phd cert. To deposite this cet & old set wuth your shopkeeper new set from your m/s anoop communication shop no.7 phase 3b2 sas nagar mohali
Anoop said to go to my distributer mr. Bhatia was blackmailing me because of replacement of my old set & also said I will deposite this set with mr. Manish - manager whose mobile no is [protected]
Reliance connunication office sco 135, 136 sector - 9a chadigarh today itself.

After so many calls & disturbance, harrasment with distributer mr. Bhatia & also abusing me said I don't have time to sort out this issue without having any profit & blackmailing me said to contact mr. Manish (Manager)
After so many trorble & harassment now 13.08.2009 mr. Manish has given me new set model: lg-rd3510 but asking to pay rs. 250 / - more because of this set is more cotiler that earlier set in front of m/sanoop connunication shop no.7 phase 3b2 sas nagar mohali & earlier bill m/s anoop communtication has taken back & sid now you get out of my shop now as I realize all three of them (anoop, bhatia & manish) are blackmailing harassing a common man so pls take stick action against all three of them & cancel mr. Bhatia distributorship

But I have not paid extra rs. 250 / - I said pls. Issue me bill from m/s reliance communication office sco 135-136, sector - 9a chadigarh than only I have to pay rs.250 / - only

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rajumeena
, IN
Aug 23, 2010 4:28 am EDT
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i am ser may mobail is mains palesh help me may mobail no.[protected].

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