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Reliance Communications
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2.5 465 Reviews

Reliance Communications Complaints Summary

170 Resolved
295 Unresolved
Our verdict: Engaging with Reliance Communications, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Reliance Communications reviews & complaints 465

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12:00 am EDT

Reliance Communications stucked in the smart connection!

I am using two smart numbers in shimla one is +[protected] and +[protected], i am sorry to say it is the worst, when i saw reliance brand name on smart i thought that it must be providing 3g service or at least edge but forget all these this company does not have their internet site and customer care people are hectic and stupid. They tell u their name wrong ask personal question and please don't be surprised they can shout on you also, signal quality is below poor, balance automatically deducts after 3 hours and no record of it even with customer care. Now you will definitely say that this is not our department but just tell where will a customer like me will go, he has no other option, i am just stucked in this connection called smart. If you people cant handle it then please shut down the company. I hope this e mail of mine will bring some light on smart issue. Please help all reliance smart customers. Save them from this smart!

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RAJEEV861
, IN
Nov 08, 2010 11:17 am EST

PLEASE CLOSE MY NO:[protected] HURRY UP.

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RAJEEV861
, IN
Nov 08, 2010 11:17 am EST

MY NO:- [protected] HAS LOSE PLEASE CLOSE THE NUMBER.RAJEEV

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rahul15.choudhary
, IN
Nov 01, 2010 1:07 pm EDT

hello sir,
i m vijay choudhary. my mobile no. is [protected].
i dont want any call from reliance company offers and the sms on the mobile
of company.Because i dont no how to operat the mobile on your calls. And daily sms
make me disturb and many times my balance get deducted on wrong pressing of mobile keys.so please stop the company sms and calls except the balance offers.

Whether u stop the calls and sms of company or i change the operater services number.

Thank you.

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great fan of smart reliance service
, IN
Jan 28, 2010 10:47 am EST

reliance smart is one of most bankrupt company in india, its customercare people dont know that they are working under reliance smart. It seems that the company is full of thives & robbers

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saibal chatterjee
, IN
Apr 17, 2009 2:38 am EDT

my phone no is [protected] on 12.4.2009 i checked my balance was rs.64and 14paisa.due to no charge of my battery my phone was off on 16.04.2009 after charging the battery i checked the balance, found that is only 14 paisa. i contacted to customer care asked for complaint no but refused.also said that no balance deducted in last 4 days. pl revert back my balance immediately. saibal chatterjee

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pinaki paul
,
Nov 21, 2008 5:17 am EST

Sir,
I Mr. Pinaki Paul Complaining against your unnecessary upload of
Relainace Music station without my concern. The fact is that. Suddenly
I got a sms on from [protected] on 12 nov. 2008 at 10:55:12 that "Your
request for Reliance Music Station has been accepted and
you soon will be able to listen thousands of songs on your phone".

After a while I got another that is from [protected] on 12-nov-2008 at
11:03:24 "You have subscribed the reliance music Station
successfully, now just dial 57777 and enjoy thousands of latest and
golden songs"

After that I have call the Reliance Customer care. They taken my
complain and give me a complain no [protected]. They ensure me that they
will check the real fact.

Then I got another sms from [protected] on 13-nov 2008 That "You have
been unsubscribe from the Reliance Music station successfully"

Today is 18-nov 2008 I have again call to Reliance Smart customer care
they told that they have deactivated the music station on 17 nov 2008
at 4:29 pm. And till date I got no refund against this unusual
activities. Again I give a complain by complain no [protected] for refund
of this money.

But after one day they told me that there is no way to refund this money.

Sir how can I trust on this service where I am using this service from
very long time. My trust is going out.

Please do the needful as early as possible.

Regards.

pinaki paul.

[protected]

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Ashis Kumar Das
,
Oct 29, 2008 11:43 pm EDT

For emergency Internet facility, I had connected Reliance Smart (my no is [protected]) and had paid three hundred rupees with photocopy of my voter ID on 19th October 2008. I am using Samsung Mobile Hand Set and my model no is SGH- J210. The IMEI no is [protected] 0933731/7. From that day I had repeatedly requested (minimum 30 times I made calls) your Customer Care for sending GPRS settings. 19th Oct was a Saturday, On Sunday I had been asked to made a local call from my mobile and to send a SMS “ALL” to 55100. I did. But still now, after 11 days I had not received any setting or any Phone call from RELIANCE COMPANY! I have been cheated by saying that “We are going to send your settings”. Sometimes the person from Customer Care service said “ sending your setting within 30 mints”/ within 1 hour” or “ You will receive a call from our company within 30 minutes” some time they said “Some problem is there in your handset” Several times they wanted to say the process of setting the ‘GPRS setting’ manually. But it didn’t work out. Once, I thought it was true that there is some problem in my handset. But I have tried from another two mobile handsets NOKIA 6300 and SAMGSUN X 700, and have asked customer care for sending settings. But still it didn’t work out. I know that Reliance has charging me for the facility but I am unable to using Internet facility for your dam system.

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narottam
,
Nov 13, 2007 6:34 am EST

I too am victim of the same offer like Vijeta!

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vijeta
,
Sep 29, 2007 12:52 am EDT

reliance lifetime connection is just worst ,,,n pathetic too---b'coz got that connection last year aug'06.

till last month the charges were SMART TO SMART-19P. SMART TO OTHERS-59PAISE ,SMART TO S.T.D-99PAISE...these are just quite OK in previous but from last month the charges were increase without a single update or information , now the charges are ----

30p
1.99p.
2.99paise

its totally more then double,,unbelievable .
that co. suddenly start to cheat the smart users like you & me.. wen i spoke with d customer care exe. abt dis circumstances --they said that this lifetime plans have changed & now if you want to decrease the charges of calls then you have to go thr. the power & all that ..then rechage with top-up & you can go with. & in coming days every old lifetime connection automatically come under this plan. without power d charges will be same as above mentioned.

now, this co. only comes on the way to cheat.

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NARESH KUMAR VERMA
,
Sep 17, 2007 6:16 am EDT

I have taken a prepaid Reliance Smart connection one and half month ago. The number activated was [protected]. But now I think that I have made a big mistake because during this short period my connection has been de-activated four times, without telling me the reasion and presently this is inactive for last eight days. When I ask to the shopkeeper, simply he says that your complaint already made but no action is made. As I am very much frusted with the service, kindly let me know the way to solve my problem.

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12:00 am EDT
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Reliance Communications - 3rd class servise provider

Every time when i call from Reliance India card, I'm not able to make any call. i face this problem many times, worst time is 15 hrs, in which I'm not able to make any call. And the Customer Care of Reliance Infocom. Is so poor responder and give STUPID ans. ADVISE: don't go for reliance connection plsss...

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M
12:00 am EDT

Reliance Communications misuse of credit card

Someone in RELIANCE COMM NY is using my credit card to purchase services. I've tried to contact RELIANCE and the toll free number provided by the operator belongs to a trucking company in New York. Operator also provided me with a contact that has a voice mail of a Hindu guy asking to leave a message. If this is RELIANCE's practice, let's get them out of business.

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Janice Mewhinney
,
Jun 18, 2007 2:53 pm EDT

I was on the phone to Amex trying to figure out what these charges were and found this article while waiting... Thank You!

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12:00 am EDT

Reliance Communications mobile is not working!

Its been three days that my phone is not working. When I call up Customer Service on *333 the kind of response which I get is so bad that one can not even imagine. First of all, the adviser does not give me the complete information (I wonder if they have got proper Product Knowledge?) I wonder if they have got the complete Product Knowledge.) Every time I am being told that there is some congestion in the network which will be over by 6:00P.M; 7:00P.M; 8:00P.M; and so on. When my phone did not work even after they said time then, again, I called up the customer care service inquiring about the same and then the adviser (Named “Javed”) tells me that the problem has been rectified and I should not face any kind of problem. He starts giving me the INSTRUCTIONS that HOW SHOULD I USE MY OWN TELEPHONE.

Today, 29th May 2007, as well I called up the Customer Care Department and told them that its been the third day that my phone is not working then again they narrated me the old story, which was wait till 12:30 P.M. and the phone will start working. I asked to have a word with the Manager and the Supervisor warns me to disconnect my call.

I do not understand that why such a big company is being so UNPROFESSIONAL. This is the MOST UNPROFESSIONAL Service I have ever seen in my life. The most UNRELIABLE service I have ever seen in my life. The Customer Service which does not care about its Customers is not the Customer Service. Customer Service is a face of the Company and if the customer will get such a kind of response then you can wonder that what kind of impact you are giving to the Customers.

There is no care about:

1) Customer Satisfaction.
2) Do not know how to TALK to the customers.
3) NO Product Knowledge.
4) Tell lie to the customers, I do not know why?
5) Many more, which I can not even explain.

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rajkumar
,
Oct 07, 2007 6:29 am EDT

iam raj from nagapattinam iwant details of [protected] please send the message to my number immedietly

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12:00 am EDT

Reliance Communications non refund of security deposit for fwp

Re: Reliance Communications

I had a Reliance Fixed Wireless Phone (FWP) connection (No. 033-[protected]) which was installed on February 07, 2004 at my residential address 71 (Old 105 Dakhsin Para Road, Kolkata 700028) and at that time the they took Rs. 1800/- (Rs. 800/- for installation charge and Rs. 1000/- as security deposit). The telephone connection was taken through J.P. Traders, 569 Jessore Road, Kolkata 700074. After about two years I found that the service is not up to the mark and subsequently I surrendered the FWP in Reliance Web World Express, 18 Dum Dum Road, Nager Bazar, Kolkata 700074 on February 25, 2006. During the surrender process I paid Rs. 647/- in cash as due phone bill at pro rata basis up to February 25, 2006 along with handset with all its accessories (original receipt with me) and I was told that an additional Rs. 290/- (rental for following month, March, 2006) would be deducted from the security deposit. In April 05, 2006, some S. Sarkar of the same Web World Express gave me the receipt regarding the ‘submission of FWP in good condition with all its accessories’ (MDN: [protected]; RSN: RLGFW200657082).

Almost 15 months have already passed following the surrender of FWP but unfortunately, the Reliance people have neither contacted me (Resi. Phone No. was provided) nor returned my security deposit. Meanwhile, I have visited twice the same Web World Express but they could not be able to give any positive answer. I have last visited on April 04, 2007 and that time I have found a cheque of Rs. 588.00 in my name dated in August, 2006 is lying with them. They have been trying to deliver the lapsed cheque to me and asked me to revalidate the same from Reliance House, Chowringhee, Kolkata as the delivery man could not find residential address but I have refused to receive it.

I am now surprised that during the time of installation, the same Reliance people verified my residential address and get a paper signed at that time but this time they have failed to localize the same address. I believe that the amount printed in the lapsed cheque should not be Rs. 588.00 as I have surrendered everything in good condition.

The companies like this never bother the interest of customers. Whenever a customer fails to perform his formality, the company people do not forget to take steps in their favor but the reverse is very much not true. In the present case, they do not think of the customer as I am at the receiving end.

During the surrender of instrument I cleared all dues including rental up to April 25, 2006 and I do not understand why they had charged me another Rs. 290.00 as rental for the following month. What is the basis of charging like this? I had no phone connection in March, 2006 but I had to pay the rental for the said month as per their discretion. I claim the full security deposit (Rs. 1000.00) what is lying with them at the very earliest convenience.

With regards,

Yours faithfully,
Dr. Ranajit Karmakar
71 Dakhsin Para Road
Kolkata 700028
033-[protected]

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Nasib Singh
,
Aug 01, 2007 12:00 am EDT

I was a Reliance Infocomm customer having Fixed Wireless Phone (FWP) from 13/03.2005 to 09/01/2006. I got the FWP connection under Plan FW700 in March 2005 with handset code No. LP340E. The phone number allotted to was [protected]. I paid all the bills regularly at stipulated dates. Due to some personal reasons, I offered to surrender the connection as well as handset/accessories on 09/01/2006 at at Reliance WebWorld situated at Kapoorthala crossing (near Sahara India Bhawan), Mahanagar, Lucknow, Uttar Pradesh (copy of receipt of Service Termination Request enclosed). I was assured by the concerned person that the security deposit (Rs. 2000/- only) of your FWP connection will be sent to you within 3 months of date of surrender.

Upon not receiving the security refund within the above said period, I inquired in the Reliance WebWorld as well as at Reliance Main Office at BTC house, Gomti Nagar, Lucknow (UP) in this regard. Inspite of repeated assurance from concerned officers, I am yet to receive the security refund of FWP connection [protected].

I had communications with Reliance customer care at several time point but I am sorry to say that no conclusive explanation was received from that end.

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Daniyal
, IN
Jul 03, 2009 8:21 am EDT

Sub.: Network Problem.

I have a RGSM and a CDMA connection, I am having problem since No both network is available in my area for the past 1 month connection is available on roof top.

Customer care is of no help as they claim that the network is o.k. I Think "The most Third class network in Lucknow U.P. East (CHOWK BAJAZA).

Can you help me, Since other network (Idea [protected]) have no problem.

Reliance officials Visit This Site and they will take some serious actions.

Thanking you,

Mohd Daniyal

# [protected] &
[protected].

ComplaintsBoard
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12:00 am EDT

Reliance Communications delay in reactivation even after submission of credentials

To: Customer care Reliance communications

My wife Dr Mrs. Chitra Rao - subscriber to the Reliance Pre Paid connection No. [protected]. On 8 th May she had submitted her credentials at reliance Web world franchise located at Vanasthalipuram - Hyderabad on demand from Reliance communications when she had gone to recharge her phone.

Since last three days her outgoing calls have been disconnected and since 17th May even her incoming calls are not being routed through.

Her Application No. [protected] submitted at VSPM Office.

Her Complaint No. [protected].

Reliance Webworld No. [protected]
Mr Mahender Reddy.

Would request to restore the connection immediately as the staff at the above office say that they have done their part and they can't do anything more advised to contact your main Webworld center at Hyderabad.

I am making this mail from my office at Bhopal and would request
to restore the connection at the earliest.
Regards,
G. V. Rao
Mobile No. [protected]
e-mail [protected]@tmtl.co.in

Our BSNL Land line No.
040 [protected] on my wife's Name
Dr. Mrs CHITRA RAO.

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Ajit Singh
,
Jun 25, 2007 12:00 am EDT

I bought a new reliance post paid connection on 16th may 2007 from reliance Web world franchise located at Mayfair office - Hyderabad. My number got activated on 20th may after much delays and request but i didn't get the STD activation from my phone even on 25th may 2007.

I tried to call every concerned person for the getting my STD activated but i came to know that i got a old number which was deactivated 2 years back and now its coming back into the circle as per companies policy. All this was not told to me before i got the connection. It has been 10 days since i got my phone nothing has happened.

Customer beware!

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12:00 am EDT

Reliance Communications cheating by rim

I recd an SMS with - "Dear Reliance Customer, New Year Special E-Recharge with Rs 2007, Get 1 year Validity, Rs1638 Talktime and 2007 Local SMS Free! Offer ends soon". With this message, it clearly states that the validity is for 1 yr. Recently, I came to know that 2007 SMS were free for 60 days only. On discussing this issue with the customer care for few times, they said that its their policy, but they had never mentioned about this. This is really ridiculous. Simply, they are worse than thief.

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sana
,
Jun 19, 2008 12:02 am EDT

my request is to send hello tune code of
lab pay aati hai dua any how i want it
plzz its my request with reliance co.

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manish sahu
,
Jun 18, 2008 10:47 pm EDT

please send me the caller tune code for songs

kyoki itna pyar tumse karte hai hum, kya jaan loge from movie kyoki

and

ye tera mera milna from movie aapka suroor

regards,
Manish

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syed farooq
,
May 31, 2008 9:30 am EDT

dear sir/madam

im syed farooq sending this request 2 u
i want da of lab pe aati hai dua i want da
code of nthis naath any how i hope u will send this or
set this tone on my number plzzzzzzzzzzzzz its my humble
request to reliance co. my mobile no. is [protected]

thanking you

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syed farooq
,
May 31, 2008 9:25 am EDT

dear sir/madam
my request is to send hello tune code of
lab pay aati hai dua any how i want it
plzzzzzzzzz its my request with reliance co.
im very thankful for it i hope u will send da code
2 me

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yogesh
,
May 29, 2008 7:02 am EDT

Me and My big brother using RIM postpaid connection,
but now a days its conffrence system is fail...we r from jharkhand, also customer care number is only for formality... now we (800 customer of reliance india mobile pospaid user) decided to withdraw our connection.

Yogesh kr.

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seema
,
Mar 26, 2008 8:01 am EDT

i m tired to hello tune plz give suggestion's how stop this.i m try customer care from two days but there is no one.

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MADHUSUDAN
,
Mar 10, 2008 9:05 pm EDT

sir i want the caller tune code of such songs such as film satyemev jayte (dil mai ho tum) and masti film (dil de diya hai) plz sir say to me what can i do plz help me

madhusudan loyalka

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Pratap Ray
,
Jun 19, 2007 5:49 am EDT

It is 2nd time The Caller Tune is installed in my land line phone ([protected]) automatically.

I have pay the extra cost in the 1st time when they have wrongly installed the Caller Tune in my phone.

But this time I will not pay any extra cost for them 2nd time mistake. If they try to get the extra cost for this Caller Tune then I would take necessary action in border way.

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12:00 am EDT

Reliance Communications fraud sms being sent on various recharge schemes

I have a reliance prepaid mobile connection. The No. is [protected]. On 30 Mar at 06:35 pm I received a SMS from 1232 which read " Dear Reliance customer, now get full talktime and 45 days validity with Rs.360 recharge, HURRY! offer ends 31 Mar 07". On 31 mar 07 I got my prepaid account recharged for 360 rupees on a recharge voucher. But I was not given full talktime. Instead I got a message " Recharge successful. The balance after recharge is Rs. 151.60. Account Expiry date is 30/04/07". I called up the customer care regarding this non receipt of the talktime on recharge as per scheme. My SR No. was [protected]. On 05 Apr 07 I have received a SMS that there is no extra talktime ofer with paper RCV. This is cheating the customer by sending fraudulent messages and thereafter not honoring it. For the SMS did not specify any thing about paper RCV or any other issue. Reliance needs to be ashamed of this act which is not expected of company of such repute. Well the reputation has dipped to a low with me. Anil Ambani also needs to know about this fraudulence and if he knows of it needs to hang his head in shame.

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12:00 am EDT
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Reliance Communications - fake statements, poor customer service!

I have recharge my Reliance mobile from HDFC Net Banking, said amount has been deducted from my bank account but i have not received Top-up amount in my mobile. When I have inquired about the same with Reliance Customer Representative they had denied saying that there were no such transaction happened on that respective date. Even they are not ready to...

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12:00 am EDT
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Reliance Communications - Poor customer service

I think Reliance Customer Service needs proper training, at least if they cannot help.. should not misguide the customer. they are not ready to explain anything, other than giving illogical excuses. I have Submitted the Address / Identity verification Documents on 8th March, as I got SMS on 5th March. The 1st thing, if you are sending any such kind of sm...

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12:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Reliance Communications inactivation of the outgoing calls and inefficient handling of the complaint!

This is regarding inactivation of outgoing calls on my cell (Reliance cdma) I was asked to submit the document (Caf) , and following that I have submitted the documents in forum mall (Bangalore) , rel web world on 1st march 2007. I was told the necessary follow up will be done and I don't need to worry about it further.

On sunday eve i. E: 4 march. I got an sms that my outgoing calls have been barred and I need to contact the customer care.

Monday morning on 5th march, I called up the customer care no. And explained my problem, I was assured that my service will start within maximum 24hrs. However when I called up again the same evening (6.15 pm) same day I was told no complaint has been registered for the same. I again logged a complaint (No.[protected]) with your customer care personal and was told that the request will be resolved immediately. However no action was taken against the complaint.

On 6th morning I called up again to confirm about complaint resolution. I was told that it will be done within 2 - 3 hrs time. At 15.10 again I called up to the customer care dept. I was told that this kind of service request takes up to 72 hrs. I asked for an escalation and spoke to the floor supervisor, he repeated the same vague statements. But did not tell me when can I get the outgoing calls activated again. Thereafter till now (12 march 13.15hrs) outgoing calls have not been activated on my cell in between they also took one more compliant on the same matter ([protected]) , also I have been told many timelines (Ranging from 6 hrs to 24 hrs required for activation) and sadly all of it has been impudently not met. I have also visited their webworld in forum mall (Bangalore) but that too did not solve my problem

This has been a very bad experience with reliance and I don't understand how can the service provider bar my out going calls when I have already submitted the required documents well in advance. The whole process of handling the service request is highly unprofessional and extremely poorly managed.

Yours truly,
Gaurav.

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Raj123456
, IN
Aug 21, 2010 2:54 pm EDT

+91 [protected] [censor] my mom she is call girl top rated call girl INR 1000/night

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Sadiquehusain
, IN
Aug 07, 2010 2:35 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Sir,
My name is Sadique Husain A. Shaikh. I am a Captain in Dubai’s Private Airline. My family is living in Ahmedabad, Gujarat. Now a day I am in Ahmedabad. My father is wellknown businessman here.
Recently, I purchased Reliance WLL ([protected]) on 26/07/2010 from (RELIANCE STORE, MILAP ENTERPRISE, LAL DARWAJA, AHMEDABAD). From 01/08/2010 my phone is not working. I called in customercare they said YOUR DOCUMENTS HAS NOT BEEN SUBMITTED BY RELIANCE STORE. From that date till today my phone is not working. They did my insult saying that You are in BlackList Area.
Daily I am going from Vishal to Mirzapur (10 KM). they waste my time, my money. I made 500 extra as a safe deposit to start my connection as soon as possible. But still I am waiting. Finally today I went store, they refuse to give me my money plus my deposit! Like this they are making joke against us.
Please take Actions against that Store Officer(RELIANCE STORE, MILAP ENTERPRISE, LAL DARWAJA, AHMEDABAD). I am waiting to hear SORRY from that Officers who insulted me and my father. I have large number of circle of RIM users. I can circulate email against RIM to boycott, if you will not take action against that Store Officer. Store’s NODAL OFFICER NAME IS Mr. SUDHIR BHADURI.
My personal number is +[protected]. Feel free to contact me.
Awaiting for your quick reply/ result.
Thanks & Regards,
Sadique husain

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eswaran
,
Oct 04, 2008 3:28 am EDT

shir
.Complaint Please *369*368
thiree week no workn *333 office no answer
Complaint no.[protected]
[protected]
[protected]
[protected]
[protected]
card no.[protected]
mopile.[protected]

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eswaran
,
Oct 04, 2008 3:19 am EDT

shir.
*368*369 to week *333 office no answer in the
complaint no.[protected].[protected].[protected].[protected].[protected].
date.23.9.2008 serial no.[protected] please the arrgent complaint

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abdulkadir
,
Sep 26, 2008 1:04 am EDT

sir form submitt ho gaya or abhi bhi outgoing calls band hai plz outgoing call activated kar dijye

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kishore
,
Sep 05, 2008 1:26 am EDT

respected sir i buyed the new mobile connection before 2 months at one year validity but one year validity was expired so i maken that as life time. then reliance web world in kr puram officer said we will send that expired validity amount as your talki time within 1 month but still i did not getted that amount back i informed that to web world also but there is no tresponse

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Mott macdonald,Ahmedabad
,
Aug 31, 2008 10:27 am EDT

Dear Rukinbhai,
A)This refers to the following Motorola hand set purchased from you approx a week ago from your RTO shop.
The details of the handset are as follows:
Motorola MODEL:W362.
1.RSN NO:RMRHS1500001180, 12 JUN 08.
2.SKUHSMR1401222.
3.SJUG4450AA.
4.HG001184.
5.1HDTSHB1.
B)Please note the handset was purchased in the name & on behalf of my company M/SMOTT MACDONALD, SAKAR-II, ELLISBRIDGE, AHMEDABAD-9.
C)Further, the blank CDMA RIL SIM CARD was also purchased from you.
D)Our Mumbai office has activated my mobile vide mobile no:[protected] & PIN NO:[protected].
E)Now it so happens that after pressing *228 the handset id showing call end signal & is not asking for PIN no.
F)I would sincerely request you to please look in to the matter whether it is the handset problem or activation problem.
Please note handset is abolutely new & purchased from you just ago & has not been used at all since the blank Reliance SIM card was not available.
The same was purchased from you today only and activation tried.The same was shown to you today & you have informed that this is happening because the although the PIN number has been given same is yet to get activated.
G)You have agreed to check and revert on the matter.
Vide a copy of this mail i am requesting our Mumbai office to check up the matter of activation & revert to you/me.
Thanks & regards,
Narendra

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jay bharat
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Aug 22, 2008 12:06 am EDT

RELIANCE MOBILE, PLEASE DONT USE.
MY number [protected]
Get 13-Aug-2008 Automatic disconnect 16-05-2008
Without any reason.
After talk cc say Submit document, Till now i subit my document 3 times. in rajajinagar webworld Reliance.
But no any response or not activate my number.

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g.l.narasimhan
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Jul 20, 2008 10:16 pm EDT

My mobile No : [protected]. Though all payments are in order the cell phone remains dead. I have been in touch with your office at Armanian Street, Chennai 1 and the only reply I get for the past four days is that "It will be set right in half hour". Please note that if the cell is not activated immeditaely I shall be compelled to take up the matter with Consumer Forum. Kindly acknowledge.

Bupender nath singh
87 cemetry road royapuram ch.13

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dipak kumar sinha
,
May 31, 2008 11:22 pm EDT

i have changed my region on 23may08 from punjab to rajsthan but outgoing didnt start
my old mob. no. is [protected]
my new mob. no. is [protected]

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Reliance Communications problem in calling if 2 different users registered

I am using Reliance India calling card for the past 5 months. But now i am unable to call from my hotel number. (I have shifted myself from one hotel to another hotel).

The reason why I am unable to call is, someone has registered the hotel number (from which I call)in their account so that they can call directly by dialing the PIN. So when i tried to call from this number, i was directly asked to dial the PIN, which i cannot do.

I talked to the customer care executive, and they said that they will release that number after January 31,2007, since there was some offer going on at that time.

But even after that, i faced the same issue and now the customer care executive is saying like, I have to wait till Feb 28,2007, since there is some more offer going on.

I don’t really understand, why they have promised that they will release that number on Jan,31,2007 and for no reason i have to suffer. I have recharged for 50$ and I am not able to use it now.

I am not really happy on this situation and if it still continues, I have no option other than going to some other calling card and I’ll quit from Reliance India call account.

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Anand Sharma
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Mar 02, 2007 9:47 am EST

I am agree with you. Same is happened with. My home phone is registered by somebody six months back and it reallotted to me by AT&T.

I am telling this fact and asking to help me out but nonsense talks from Reliance. I can't use their service even though I paid for it. This is pathetic.

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Reliance Communications mobile phone exchange policy is a scam!

I bought the LG 7230 CDMA handset in June 2004 for ~Rs. 16,000 and when I approached the Reliance Communications office for upgrading to latest handset, I was surprised to find that I will be waived only Rs. 2000 for my old handset. The exchange policy must be based on the current market cost of the mobile and age of the mobile handset. This is clear case of freezing the customers in Reliance Communication as the service could not changed with CDMA phone.

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markrushworth
halifax, GB
Jan 14, 2011 11:45 am EST
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I think that as the 'quoting' process is done blind i.e. they cant see the condition of your phone, then theyre within their rights to offer a reduced amount.. this is perfectly understandable and i for one wouldnt pay any cash for anything without seeing it first. Do you get notification of the final price before they send money?

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Reliance Communications poor service from reliance broadband

I wanted to have Internet connection from Reliance. One person Sanjeev from Reliance came to me for this. He told that reliance box is at my building's roof, so internet connection will be given very fast within 3 days. He collected cheque for the same around 19th Oct, 2006. After 10 days, I did not got any communication from Reliance. I was that time in very much need of internet. I called him so many time but he stopped picking up my phone and if he picks(when I called from some other phone), he will say that he is busy and will call back after some time.

I was not expecting any poor service from Reliance so I thought that this person cheated me and I was planning to lodge a compliant against him, but I got call that some people from reliance has come to install internet. It one month now I have given the cheque and I was not expecting that a world reknown indian MNC will have such a poor service.

From OCt till date, I am writing Reliance Customer care for my refund, but every time I got the same e-mail back saying that I will be getting my refund in 10 days.

Stay away from Reliance!

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rajnitripathi
, IN
Jun 28, 2012 9:35 pm EDT

hi
very said to inform u that on 23 of i applied for net connection the person came to me and said apko connection 4 din key under mil jayeyga aur chala gaya i paid athe ammount iby check he cleared the check
mr ps yadav after taht he never attended my phone
aur jo number mujhey pata they wo bhi koi theek se respons nahi detey
plese return my checkmy phone number is [protected], [protected]
please look in to the matter and solve my provlem mrs rajni mishra(tripathi)

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abid rizvi
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Aug 28, 2008 5:14 am EDT

dear sir,

actually some days ago a reliance broadbad executive came in my office and told about reliance broadband. he told qualities of reliance broadband so we agreed to take connection of reliance. we deposited installation charges rs 500 on 23/08/2008 at thet time and after two days a person came from reliance for address verification and he said ok.

Abhishek sales executive in reliance broadband had given a reciept and the reciepts no is [protected], my office address is RR investors capital services private ltd, G-32 sriram tower 13 ashok marg lucknow.
mobile no:- [protected]
office no- [protected]
but till date neither he came nor any employee of reliance come for installation .

so i request you that kindly look this matter seriously and tell me status of connection .

thanks

abid rizvi

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Rahul Singh
, IN
Aug 05, 2008 2:56 am EDT

I have taken reliance WiMax connection for last 1 months and as far as i remember I have raised atleaset 20 complaints till now. The internet never works. Once after calling their customer care several times they had fixed the issue and the internet started working for next 30 mins. Then again disconnected and it never came back. Its the worst internet service provider.

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shyam sunder sharma
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Jul 26, 2008 3:34 am EDT

Sir,
I am using data card of relience. I want to change my plan. I need unlimited surfing & some downloding. Tell me how i can do it quickly. Can i change my data card plan online. clear that how can i do this

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AASHWAST VIJAY SINGH
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Jul 28, 2007 1:47 am EDT

On the evening of 29th june i had contacted Mr. NARANJAN the sales man of the broadband services for the connection. At that day only i have made the payment of rupees 500 to him for the for the further process , he told me that The connection would be installed in my house in next 15 days. After 15 days when i called him, he told me to talk to Mr. VISAL SRIVASTAVA how was responsible for the connection in my area. I had a talk to him & he told me that the connection would be installed in next 2 days, but it did not happened so. I called him after 2 days he told me to wait as he would tell me after few mins. But he did not called me & when later i called him he did not picked up my phone call. I then called the customer care of the broadband they told me to talk to mr. VISAL SRIVASTAVA but he did not picked up my phone. I have my complaint regarding these people when ever i call them they all give me a excuse or rather tell me a lie . For the last 20 days they have not done even a single work regarding this. Yesterday i had a talk to MR.VISAL SRIVASTAVA he told me he did not has the service order, then i talked to the wireman m. PRAVIN he told me he does not has booster, every single person is giving excuses but not doing there work. It has been more than 22 days and yet there is no signs of the connection to my house.

Reliance broandband office in Lucknow is in MAGMUM PLAZA & BTC HOUSE in GOMTI NAGAR, LUCKNOW.

Thank you.

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S KUMAR
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Jul 26, 2007 11:00 pm EDT

I share the same thoughts for what other poor reliance broadband users are facing, It's absolutely pathetic and very poor services such big indian MNCs Reliance broadband providing to it's customers.

I've been using their services for last 2 months despite i have paid all their bills and dues but there connection never been up. the most frustrating thing is that there isn't any face or counter where you can go and explode your anger. their customer service is really poor must say... I've logged compliant many times and I've given assurance that the problem will be fixed within 24 hours time but none is been done.

Who's ever looking for installing Reliance broadband connection my advise to all those who wants to stay away hassle and money and time wastes than please... please stay way from Reliance!

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Sunny
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Feb 13, 2007 5:30 am EST

Same happened to me... I gave my cheque like a month ago. He told that reliance box is at my building's roof, so internet connection will be given very fast within 7 days and till now i haven't heard from anyone in reliance.

After 12 days, . I called him but he stopped picking up my phone and same when I called from some other phone, he said that he is busy and will call back himself.

I think a MNC like reliance has shown what kind of service they really provide.

Stay away from Reliance!

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Reliance Communications - relianceindiacall misleading / cheating customers!

The Fine Prints: How RelianceIndiaCall confused (read:cheated) customers. I have been using RelianceIndiaCall service for about 3 years now to call my family & friends in India. The voice clarity has been pretty good, not much of dropped calls and reasonably cost-effective too. However, a recent experience is making me re-think if I should continue using...

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Reliance Communications - fake offers, double talk time!

To those who are going on and on about Reliance's offer to double the talktime, in response to Airtel's amazingly low rates, here's a word of caution: After signing up with them, I could learn that the new rates and everything was a big sham. They don't give you double the talk time, they just add a few complementary minutes. The advertising i...

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Reliance Communications Complete waste of money and time for an unworthy service

I had been transferred to Bangalore and hence had to change my number to local to avoid roaming.I had applied for an address proof to the company I worked in and they provided me with the same in a few days. During the process, I was not asked to submit the proof and had to pay Rs220/- for the process which had been rendered free till last month! After a week,they discontinued the services of my mobile-no incoming,no outgoing,no customer care and no message from reliance stating the reason. On inquiry, I was told that I would have to submit the address proof or wait for 10 days..who the ...would wait for 10 days? They suggested that I take a new number and pay them Rs224/- (all for the slip of responsibility from their side). The people in the web wold didn't warn me that I would be loosing all my balance amount (I had just recharged with Rs675/- coupon). After all that crap and loss of balance,the service was resumed only to be debarred in another week's time without any notice. There was a message this time after 12 hours saying that they haven't received my application form..wt the ...#$%$#%. After umpteen calls to the web world, the person still had the no new answers to give! A complete waste of money and time for an unworthy service.

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Sunny
,
Aug 10, 2008 11:19 pm EDT

I took reliance netconnect datacard connnection of UNLIMITED access 5 months back of Rs.1500 rental charge. But every month I get a bill of [protected] and when I call their customer service they keep on hold for 15-20 mins and then transfer my call to all useless duffer executives who even dont know to speak english & respect CUSTOMERS VOICE. Moreover they talk in very annoying tone and give useless reasons saying "Sorry for Inconvenience". Even after telling them to discontinue my VAS they don't follow the instructions and keep on charging me for the same...Im really frustrated with Reliance as a Telecom Service company, who doesn't know how to fairly deal with customer & dont have any knowledge about What customer service is all about...

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Vikas Nair
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Apr 06, 2008 11:59 pm EDT

Even I have noticed this problem at too many of these web world centres. They are the most pathetic customer service centres ever. The Web worlds are filled with a bunch of nincompoops, especially the Powai center.

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Abraham Philip
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Apr 18, 2007 4:35 am EDT

I brought a cell phone from Reliance of Nokia make. On March 28, 2007, they barred my outgoing calls and a week after they barred my incoming calls too. I had brought this cell phone a year ago from Reliance Outlet in Changanacherry, Kerala. I went to them, and they asked me to submit my Photo Identity with two photographs of mine to the kottayam, Kerala outlet. To which i protested and said i had brought the mobile from this outlet. Then they accepted my photo identity card copy without giving any receipt for the same. Today it is the 18th of April, and still my cell is not working.

Secondly, my cell number was put in through a software instead of a card, which i want the software removed, so that i can get rid of the Reliance and get a number from other service providers such as BSNL or Idea. I had asked them to do it and they refuse. Truly, i am fed of this so called Reliance Communications.

Truly Yours,
Abraham Philip

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Syed Liyaquat Ali
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Mar 24, 2007 2:38 pm EDT

I bought a USB card/internet connection from Reliance. It turned out, from day one, the USB device was faulty, getting disconnected every 10 minutes. I called the Webworld and they gave it to the service center. Even after 10 days, I neither have the device, nor a replacement, nor a refund. It seems I have lost my money. I am ruing why I didn't go with Airtel.

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Pawan
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Mar 15, 2007 8:36 am EDT

A copy of email to Reliance web World - Powai Mumbai:

I just want to tell you a serious concern ( Not me rather all customers at Powai Web world has the same experience). I took new connection from reliance in mid feb ( Due to high Credibility, and just wanted to propose to my HR for the corporate connection). I gave the docs at time and my previous hello bill was pending, a person came from SRM Parel and took away phone wd due amount.

(1) After going min 10 times to powai center they did not help me even ppl were confused what to do.

(2) I deposited 2000 rs for my ISD connection on 24 feb..no one updated my account and i suffered a lot as i had to make imp calls and i was out of bombay ..i told them veryu specifically that i needed that . And they were just careless.

(3) Then i did my biggest mistake trusting once again on reliance. I took one more connection on that card as Jodi offer. They have still not started my connection from last 15 days as my fiancee is suffering and she has no phone...and i went to powai center min 15 times for this they took all my docs 2-3 times.

(4) Then they sent me to Web world at Kurla road ( Prob Sagar tech) saying that this is Termination center go there and update ur status, that was not even a termination center i bunked my company again went to powai world, waisted 300 Rs in Auto and then they finally they told me that they even dont know what to do.

(5) Finally i made a contact wd Shailesh Attrpura at SRM Yesterday he did some changes in my account and then i again went to Rel powai for the same and i dont know what will happen .

Now listen my concerns ( as i have flooded already )

(1) In this whole process i have faced a trauma and waisted around 700-800 Rs in Auto with bunking my company and going there so many times.

(2) Shiny/Natesh they told me to call my fiancee from Aurangabad to Bombay to take the phone (As mobile cant be couriered) She came and they did not do anything.

(3) Now i had told them i am going tomorrow 16 feb to Aurangabad to give her this cell, and still they did not do anything.

Now i just request you to either take some action, if you are not the right person please forward this mail to right person as i have spent 7000 rs in phone and now no one is able to tell my status of phone? Now where should i go?

Is this the Credibility of reliance?

I have been cheated in a Big way With a Highly Dissatisfied customer experience and i will ensure you that i will never take no further reliance move and no one in my contact will go for Reliance.
Now its enough i think that Court is the last option...

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Reliance Communications - cell barred for no reasons

I will just copy - paste the mail I sent to reliance customer care regarding the deactivation of my cell. Till to this day my cell has not been activated! —start— On 12/19/06, [protected]@relianceada. com < [protected]@relianceada. com> wrote: Dear customer, In reference to your mail regarding restoration of services of your...

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Reliance Communications double talk offer!

In their Ad they offered Double talk for the first two recharges. The denominations were $50 $25 $10 And $5. The Ad is there from 21st December until 15th January 2007 for first time registrants.I registered for the first time on December 23rd, and was able to charge $50 which they doubled. On the second day I tried recharging, they had removed $50 and $25 dollar denominations for recharge plus all the offer details. Incidentally few other people had copied on their web page all their offer details.

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aks
,
Oct 22, 2007 12:00 am EDT

I used to use the pre-paid service of RelianceIndiaCall.com to call India. For the past 3-4 days I just cannot get through to my destination number. On calling the helpdesk they say the destination network must be busy. I used 4-5 different destination numbers on different networks and yet I could not get through. The Reliance system keeps saying "Check your number". Very frustrating. I am able to reach my numbers via AirtelCallHome.com but not through RelianceIndiaCall.com. Anyway, what's more frustrating is that after I call helpdesk they do some tweaking at their end due to which I can reach the destination numbers for a while before the problem re-surfaces. The agent pretends as if nothing is wrong with their network but the fact of the matter is that the network and technology they use is substandard and they mislead clients saying "there is nothing wrong please try again". Airtel offers much better service and I recommend it.

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Ramanath Bhat
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May 12, 2007 12:00 am EDT

When I registered for Reliance long distance the greeting was just reasonable. However, the current greeting is annoying in terms of content and length. It is a perfect advertisement to turn off customers.

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poonam ahuja
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Nov 12, 2007 6:59 pm EST

I am not able to login to the reliance India call URl for the last one month.

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jack
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Jul 30, 2007 6:13 pm EDT

Comcast is waste cable service. It is waste service.

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Reliance Communications irresponsible action against customers!

I had one RIM prepaid connection since march 2005.One day it stopped functioning.When I contacted there customer care I was directed to contact their web world and accordingly I went there. After verifying the details the poor chap there told me that the problem is not by any mistake of mine but the agency which gave me connection faked to forward my application and details to the company.

I politely told him to think what an illogical and irresponsible action the company has taken. The company is punishing a customer for the negligence of the company's agency! The man there who has become sorry personified already told me that what the company demands now for taking a connection from the most irresponsible mobile provider of India is to spend my valuable time to repeat all the formalities I completed about 20 months back. If any responsible representative of the company was there in front of me I would have slapped him just then for this great insult and would have gone to jail. Now all I can do is to pray for an early debacle and disaster for this bogus company. For my solace the man there has given me the precious information that more than one lakh customers are penalized in the same way. Cochin.

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Suresh More
,
Apr 03, 2008 12:54 am EDT

I am regular customer of Reliance from last 4 years back, my cell no- [protected] It is CDMA, I decided to change the moblile hence purchased RD-6600 Model, *** After purchasing of the mobile Following problems were there a) Battery was not charging fully, b) Tele[phones were dialed automatically & etc. problems, It is shown to Nasik - Reliance customer care - THEY REPLACED THE MOTHER BOARD BUT ANOTHER PROBLEMS CREATED, A)such as bluetooth not working satisfactorily B) Data transfer is not possible C) SCREEN DISPLAY PROBLEM - FREQUENTLY it shown again 2 to 3 times to local kcustomer care but of NO USE .
PL. GIVE ME A FREE REPLACEMENT OR SUGGEST ANOTHER MODEL, I AM READY TO GIVE THE EXTRA CHARGES AFTER CONSIDERING THE COST OF EXISTING MOBLIE.

I AM CONTINUOUSLY TROBOULED BY THIS RD 6600 HANDSET BY SCREEN DISPLAY PROBLEM & OTHER RELATED PROBLEMS.,

I AM RAISING THIS COMPLAINT FORM THE DAY 1, AFTER PURCHASING OF HANDSET, BUT MY COMPLAINT IS NOT RESOLVED SATISFACCTORILY.
TO DAY I HAD SUBMITTED MY HANDSET TO SERVICE CENTRE NO- INO18518MUB00140,
PL. DO THE NEEDFULL.

If my problem is not solved I am going to change another network.
PL. ARRANGE FOR RELPLACEMENT OF HANDSET.
PL. DO THE NEEDFULL,
REGARDS, SURESH MORE [protected]

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Dattaprasad Ramesh Parab
,
Aug 20, 2007 12:00 am EDT

From 2-3 days there is consistent problem with the reliance mobile service in Mumbai. On dialing a reliance Number a message comes "Network Busy" and the problem more prominent when you try to access the Reliance Number from an Airtel Mobile.

What is the problem or is there any rivalry between the two. Why are the consumers like myself are suffering?Is there any end to this? This a serious problem and calls for "TRAI" to step in .

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hitesh b desai
, IN
Aug 25, 2016 1:35 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I want to change my mobile service provider under number potability rules and I had applied for same but Reliance India Mobile is not giving me UPC inspite of several reminders and application.
Please do the needful
HITESH B.DESAI
Mobile No: [protected]

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bhupesh4381
, IN
Jun 05, 2011 1:02 pm EDT
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Yes dear friend Reliance GSM (Prepaid) is fraud, they just cheat their customer.
I was a regular customer of Reliance GSM service. For Last 3 Years i have been using Reliance GSM Number. But last few months they are cutting unnecessary amount from my account. First they activate a service without any information, then suddenly they cut the amount from your account. Reliance company is a big cheater. They cheated me many times. They always cheat their customer. Never use any reliance service. I am also using another Airtel number but still i have no complaint against Airtel. Airtel is the best company in telecommunication field. The worst company is Reliance. Never trust on Reliance...

Thanks

Bhupesh

Reliance India — unnecessary balance cutting

http://econsumercomplaints.in/?ptype=preview&alook=1&qid=26764

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Bipin Das
,
Jun 20, 2008 4:43 am EDT

I am a customer of Reliance GSM service. An amazing fact happened to me from the night of 18.06.08. Reliance GSM service provider has recently launched an offer in which one get Rs.1100/- of talk time against Rs.1000/- of RV. I recharged with the same RV on 18.06.08 (Wednesday) at 13.39 hrs. As promised I got a balance of Rs.1100/- added in my account.
On 19.06.08, at about 09.00 hrs when I checked my account balance, I was shocked. It was unbelievable that my account has dropped down to Rs. 235/-. I was sure that I had not called any one for so long that it would cost for Rs.941/-. I contacted to my customer care regarding this down fall of my account balance. They told that I had talked to someone for that amount. But I was sure I had not. So they suggested to check my dialed list. When I gone through my dialed list nothing found strange. Most of the numbers were well known and of local tariff. Then I checked the LOG MENU, a feature which stores all the data of Voice & Data calls. There I got a strange thing. An ISD number i.e. +[protected] has been dialed from mobile. Surprisingly the number does not exist in my dialed list but in LOG MENU it shows that it was several out going calls to that number. The full details of the call are as under:-
Sl. Date Time of Called Number Called Duration
1. 18.06.08 21.55 hrs +[protected] 21.55 mins
2. 19.06.08 00.34 hrs +[protected] 00.58 mins
3. 19.06.08 01.23 hrs +[protected] 00.59 mins
4. 19.06.08 02.13 hrs +[protected] 00.11 mins
5. 19.06.08 03.04 hrs +[protected] 51.33 mins
In this connection I have lodged a complain in nearest Police Station i.e. Asansol North Police Station whose complain number is, 888 dt: 19.06.08.
Again the same thing happened last night sucking out all the remaining balance of Rs.219/-. This time the calls were made to several different ISD numbers of different durations.
To the best of my knowledge I am sure that these numbers are neither known to me nor to any of my family members.
I contacted to the customer care for several time and inform them about the happenings. But they said they can not help. Even they are not believing on my words. Becoming helpless from all sides I am registering my complain here to get some help. I hope I will not be disappointed.

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hrithik
,
Aug 09, 2007 10:07 pm EDT

Reliance Info is the biggest criminal company that operates in India by publicly looting it's customers. We customers started using their service by believing in the earlier good reputation of the company. This is the single mistake that can ruin the peace in your life. It is the duty of us who have faced these problems to warn others from also falling into the same trap

I had taken a simple prepaid connection from them in Jan 2006 and have faced all usual problems above. I would have stopped long ago but i unfortunately bought an expensive handset from them WHICH WILL NOT WORK WITH ANY OTHER PROVIDER.

So here are the problems:
1) They regularly put extra charges like activation fees for caller tunes or extra charges without our knowledge. Most of the time, we don't even realize that these extra charges exist.

2) Accidentally, if we discover this and call customer care to reverse the charges, 99% of the time, they say their systems are down pls call later. After 1 week of calling also this wont change.

Also customer "care" ppl don't care about your problem. Very often you find that after sincerely calmly explaining your problem, there is only silence. Feels like they left the receiver on and went for a coffee and came back. I have never seen another customer service in India do this.

3) Ok, then you think you have to go to the Reliance Web World office to get your problem solved. But when you reach there, you see 100 people with similar injustice waiting for solutions at the Reliance office. You have to wait in the queue for maybe one hour just to talk to someone who has the same attitude as the reliance customer care phone people.

So Reliance Info gives you horrible service and a most stupid customer care.

If you want ulcers, hair-loss, heart attacks, high blood pressure and other diseases from loss of peace, please contact Reliance urgently and get a connection from them.

I wish one day I get Anil Ambani in front of me so I can break his bones with my bare hands...

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Dharmendra Agarwal
, IN
Apr 12, 2007 5:03 am EDT

My wife hold a per paid mobile and on 3rd of April it suddenly had all calls barred and message displaying not yet registered. We contacted reliance web world and they tried but after an hour they said we would raise a complain and someone would contact you on alternative number I gave in next 48 hrs. When I said what do I do during that period if someone contacts me, they said.. Sir we can't do anything..I waited for around 48 hours and then after that I tried reaching Customer care and it was saying that one of our executives would be in touch with you shortly.. but I held the phone on 8th April for 13 minutes listening to all craps then hung the phone.. Next day I again contacted customer care (lucky to get them in 6 minutes and they said that the problem has been resolved on the same day I raised the query. I said that I have not received any calls about the same.. He said may be they didn't contact but anyways you could have called us... which was ridiculous. And the problem with the line was that they were expecting some documents... I said if it was document, You should have sent any message with a time line.. He said yes we could have done.. I said so what do I do now..why should we suffer because of your fault.. He said its not there fault and is customer fault that the document were not submitted. The guys name was Iqbal and was a call center guy.

These useless people ask you to go and submit documents on weekdays and somehow you manage to reach one of the web world and to your surprise, they say sir/madam the problem is not with documentation... We will raise a request and your problem will be sorted out in next 48 hrs... A day later they call you back... (you feel so lucky to have received a call finally) and say sir.. you need to submit your address proof documents.. finally again you submit it and they say it would take 3-4 days..

You go into a new reliance web world when it opened initially, they care about you as a KING but when they have placed there footprints... in the market.. they customer care guys think they are everything and customer has to do what they say...

I am very certain if this type of attitude continues with the companies and you don't have any names published.. whom to escalate when a problem happen.. the customers will be irritated to the maximum extent..

Personally if you ask me .. I feel if I have anyone from Reliance in front of me.. I won't hesitate to slap the person...

Lets see when these useless people get the things sorted out.

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