Complaint Rating:

I am using two smart numbers in shimla one is +9817162384 and +919817162385, i am sorry to say it is the worst, when i saw reliance brand name on smart i thought that it must be providing 3g service or at least edge but forget all these this company does not have their internet site and customer care people are hectic and stupid. They tell u their name wrong ask personal question and please don't be surprised they can shout on you also, signal quality is below poor, balance automatically deducts after 3 hours and no record of it even with customer care. Now you will definitely say that this is not our department but just tell where will a customer like me will go, he has no other option, i am just stucked in this connection called smart. If you people cant handle it then please shut down the company. I hope this e mail of mine will bring some light on smart issue. Please help all reliance smart customers. Save them from this smart!