Complaint Rating:

My friend's reliance mobile lifetime card mobile no 09832372834 is purchased from Siliguri. They are now transferred to Itanagar of Arunachal Pradesh. The lifetime card is not working here. When contacted Itanagar Reliance people are asking Rs 1000+ Service charges and Customer care NE shillong says they have to go to Siliguri/WB to use it. Just imagine to use the life time card U have to be in Siliguri or WB all the time.Again to cite an example they used the card in Taminadu with of course recharge vouchers.

Why can't the number be transferred to to NE? If it cannot be done why was it not explained earlier? Do't U feel this bad for your company? I astonish what is the catch in NE ? I am surprised the way Reliance is handling Customer's money. Will U do something or the same reply of using the card in Siliguri or WB will be repeated. Please reply fast. We plan to go to the court after we receive your reply. Regard!