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Reliance Broadband Complaints - No proper response

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Reliance Broadband

Posted: 2008-08-18 by Latha Satishkumar  [send email]
No proper response
Complaint Rating:  0 % with 0 votes
Company information:
Reliance Broadband
India
www.reliancecommunication.com

I had registered a request for transfer on 11.aug.08 (compl no.73789737) of broadband connection from one building to another building in the same area based on the suggestion of the customer care service. Till this date i have not got any confirmation from customer care cell about the status. When contacted, i was informed that the matter was closed. I was shocked to know that, as there was no intimation to me about the closer when i had told them to inform me. The work is still not completed and the matter is closed.

I don't understand how such a big org functions in this manner.
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 385 days ago by Swetha Upendrachar  [send email] 0 Votes
Dear Madam/Sir,

We have applied for a Reliance Broadband Connection on 29th July, 2008 through fixed line & also have made a request to allot a fancy landline number to us. Advance amount is paid through Cheque on the same day.

But, so far we haven’t got the connectivity yet. We are facing lot of problem as there is no other connectivity from past 3 months.

I’ve been following up this with Mr. Fazil from past three months and was told that they are waiting for an approval from their Head Office.

It is getting too much delayed now, as a time span of 3 months is quite a long time to get an internet connection. Please follow it up on priority basis & get it done by the mid of this month without fail.

Waiting for a flashy response.

Best Regards,

Swetha Upendrachar
Asst. Manager-Admin.

SPARKLEMINDS ……Creating Profitable Franchise Partnerships & Businesses.

Offices:

USA | Singapore | India

Ahmedabad| Aurangabad | Chandigarh| Mumbai |Pune |

Opening Shortly in all Major Cities Of India.







HO: 309, Swiss Complex,
#33, Race Course Road,
Bangalore, India -560001.
T: 91-80-415-12345.
T/F: 91-80-222-67017.

Skype: Sparkleminds
www.sparkleminds.com
 257 days ago by   yaramareddy jagan 0 Votes
Dear sir/madam

I had connection from reliance borad band.but i did not get hotcopy or soft copy bills last 3 monhts.I called so many times customer care but they are not proper responding.They will give one request number after that they book the new request number.I have ben calling past two monhs.my complaint number for hot copy

13-2-2009====>hard copy bill===>
20-2-2009====>hard copy bill===>89627853[pankaj]====>
23-2-2009=====>same as above[pankaj]
27-2-2009======>hot bill====>[santhosh]=======>90339191===>
28-02-2009======>28th feb===>saroj

09-03-2008======>sushant=========>91246261

what shall i do.shall i disconnect Reliance broad brand connection.I think it is correct.

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