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Reliance Broadband Complaints - Someone save me from Reliance Goondas

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Reliance Broadband

Posted: 2009-08-06 by   nasr_hf
Someone save me from Reliance Goondas
Complaint Rating:  0 % with 0 votes
Oh horrible.
Reliance is good for only one thing. Recovery of money.
Even after complaining with the below mention, my problems have increased. I have Reliance goondas knocking on my door for recovery of money.
I have been pleading with them not to call and harass and now they are knocking at my door.
I don't know what could be next. I have file a complaint with Ministry of Telecommunication, for which the Ministry has forwarded my complaint to one Devender Singh, he hasn't replied to that yet.


Dear Sir/Madam,

I was a subscriber of Reliance Broadband, for their wimax connection with cousuner number(369314541060) in bangalore .
For months I faced lot of difficulty with their pathetic speed and harassment from their collections department for payment of bills.
I have following complaints against them
1. My speed was very low. I had taken 300kbps and I used to get download speed of les than 10kpbs. I had several complaints without any result.
2. I used to get call for payment of bills from 15 of every-month for a bill which had due date of 1 or 2 the next month.
Fed up with their service I asked for immediate termination of service, for which they had given me complaint ids (98816104), (98747182).I had asked for termination before 21-May-2009.<br />
After that they didn't collect the Modem and antenna from my place for some days. After making calls to them they came and collected on 05-Jun-2009 with receipt.
Now they are harassing me for the payment of one month of broadband charges June), without me using their services for single min during that time. I didn't even login to their services.
Initially they said, there will not be any charges since the delay is from their side to take the Modem and antenna and now they are harassing me for payment of on full month.
Kindly look into the matter, as I am facing harassment from their calls and mails.
Thanks
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 107 days ago by   fiona_014 0 Votes
This is so much believable and expected behaviour from Reliance. I am facing a similar problem.
They take ages to terminate the connection and they charge you till the day they terminate it. It should be terminated as soon as we request for the termination.
They have not collected my modem yet and if they charge me for it, I will also approach the consumer court and the Ministry. Kindly let me know how you approached the ministry.
I think you should approach the consumer court as well. You can also approach the police in case they harass you too much.
Reliance is a fraudulent company owned by a fraud.
 85 days ago by   Davina Taylor 0 Votes
Dear Fiona I have had a very bad experience as my braodband netconnect has not even been activated - a week later
They refuse to give me my money back (Rs3, 500) or cancel my contract The sales girl Apana even called me back laughing saying I would not get my money back and that I would be billed monthly even if the device didn't work
I am a foreigner living here and have seen there are a lot of complaints against relaince broadband and I am sure there are masses more people out there that have not complained but are as fed up as we are
We must all get together and complain more forcefully - people power I was cheated by a franchisee Sri Sri Associates in Karamana Trivandrum
We need a good advocate and the PRESS
Please email with as many others as you can
By the way there IS an Indian law that can help us I know all about it - lets get together
Davina

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