Complaint Rating:

Company information:
Reliance comm
India

Hi,
This is Saleem staying at road# 2, Banjara Hills, Hyderabad. I am also facing the same problem with the Reliance broadband. They took 500 rupees for installation charges and promised that connection will be given within week max. Executive has collected the money in mid May month, after two weeks they said that they have some technical problem with the connection and there is no facility to give me the connection and said money will refunded after 45 days. By now it has been more than three months I did not get my refund. I called them many times for my own money but always keep telling you will getting the money with in week and now they are not lifting my call itself. The person who has taken my money is Mukesh (mobile# 9390311002) and he is in charge for my area.

They have given receipt/acknowledge for Rs 500 and its number is 17800000455158. When reliance loosing customers this way they this as alternate way of making money that is by blocking the money of the customers such long periods.

I have found this site as last hope to get out this junk reliance. Please take this issue to higher level of mgmt.
Can you please help me in getting out of this.

I just want alert the people looking for new broadband connection not to go for reliance because it and its customer service really SUCKS!!

Thanks.