Complaint Rating:

Company information:
Emirates Airlines
United Arab Emirates
www.emirates.com

I started my travel from Dubai to Ahmedabad, flight date : 25 Feb 2008 but when I was arrived on 26 Feb 2008 & waited 3 hrs for my bags but did not received my Baggage then the staff on duty ask me to fill one form called (PIR) Property Irregularity Report (PIR) for checked baggage. After that they ask me to stay for a day in a Hotel & buy whatever I need as I was not having my baggage also they promised me to Reimbursement whole amount which i spent. I missed my next day flight from Ahmedabad to Jaipur because of Baggage on top when I received my baggage & I have given all the bill in order to reimburse, they refused.

I would also like to mention I am a frequent flyer in First class & business class flights of emirates, my skyward no. is EK129819550

My Ticket no. 1764654356914 (Class of travel J)
No. Of baggage : 2
Bag Tag No EK063855 / 54

They also gave me one telephone number to contact for Reimbursement i.e 0091 79 22858021 between 10 to 5pm, I did but they refused.

I need my amount should be reimburse to me as this was promise made to me at airport.

Please do the needful.

Thanks
Mohan Gurnani
00971505528387