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RegWork review: No service for my money 100

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2:02 pm EST
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I paid for a service but didn't get it. I can't access the site. And.. they charged me too much on top of everything else, I just want my money back.

Feb 10, 2010 11:51 am EST
RegWork customer support contacts
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Avenida da Praia Grande № Edf. Tai Wah, 5 Andar D, MO

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Hello,

What email address did you use to register Regwork? We'll send you a new license key immediately.
Our contact form was buggy where it did not accept spaces and only accepted Hyphens instead.

You can reach us at support @ regwork.com . Please remove the spaces in the email address
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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100 comments
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Debbie Taylor
102 Lucky Oak Road, US
Apr 01, 2011 12:12 am EDT

I paid for program did not receive the keyword to start program

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RideA Yamaha
, US
Mar 18, 2011 12:02 am EDT

Anything that just randomly "pops" up on your computer cannot be good. I have Norton Security and cannot figure out how in the world RegWork broke through. Hum... I am doing everything I can to remove and/or block the site from my computer.

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Norin Walstead
Portland, US
Mar 06, 2011 10:17 pm EST

Paid for registration, did not recieve registration key. Registered 2/28/11.

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Louie Minkin
Laguna Hills, US
Feb 24, 2011 12:35 am EST

I entered your license key 10 times and it did not work. Send me a new license key and do not include Zeros or o's as they can be confused as to which is one or the other. Also bb can look like 66. Send to louminkin@cox.net

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roberto a
Union City, US
Jan 19, 2011 2:26 pm EST
Verified customer This comment was posted by a verified customer. Learn more

This is a scam. I paid almost $30 and it gave one-time use only. When I wanted to use it again it did not recognize my registration number.
In less than a year I needed to clean the registry but it denied me access. I need my money back.

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SSalty3333
Xenia, US
Jan 06, 2011 2:22 pm EST
Verified customer This comment was posted by a verified customer. Learn more

It is simple to uninstall Regwork. Right click on the desktop icon. Select "find target", then select "uninst.exe". Not a problem.

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Linda Martin
Chatham, CA
Dec 06, 2010 1:19 pm EST

I am very upset with your product because it tells me I am not registered.

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Linda Martin
Chatham, CA
Dec 06, 2010 1:18 pm EST

i bought regwork back in31/10/2010 and got the registration key but when I put it in it dsays the key is wrong. Plerase if the issue is not corrected promptly I would like a refund on my money.
Linda Martin
email lmartin116@cogeco.ca

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BevyJ
Rolling Meadows, US
Nov 24, 2010 6:07 pm EST

Although I agree that the product can cause your pc to crash and there seems to be issues with properly registering this product (my product key was not valid) I decided not to hassle with these thieves and just get my refund. On-line purchasing goes though a company named: Clickbank. When your purchase was made a receipt was automatically generated by clickbank (separate of your Regwork comfirmation registry number that was e-mailed to you) Open this clickbank receipt in your e-mail and go directly to customer service where you can request a full refund.

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massstuff
Burbank, US
Oct 20, 2010 2:57 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

This software melt my time and my computer stop working properly. My software automatically unaccessable although I have licsen for that. I have important documents using daily but I cant to get hold of any. If there are people who are not satisfied with this stupid software that acts worst than virus/s I have attorney already talk to. I need couple people to help me to open a law suit. If you agree please send your name and on subject line type I am with you with the word REGWORK, I will get back to you as soon as I can. My email is massstuff@gmail.com
Thanks

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stan rolls
brandon, GB
Oct 14, 2010 6:15 am EDT

I signed up for RegWork and recieved the code that I installed and all went well, after a while it asked me to re register and so I put in the same code as last time but it told me that that code had already been entered onto another computer, so I cant go any further, can I have another code or what?

Stan

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geonick
morpeth, GB
Oct 07, 2010 6:09 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

regwork keep sending me the same two keys time after time both of which are totally useless i have had six emails from them and every one is the same if myself and the others making complaints we would find ourselves in court facing fraud or similar charges

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sANDRA hUNTSINGER
Cedar Hill, US
Oct 03, 2010 1:38 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

You can read the comment above.

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sANDRA hUNTSINGER
Cedar Hill, US
Oct 03, 2010 1:33 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

refund my money now. How many times do I have to say it?

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sANDRA hUNTSINGER
Cedar Hill, US
Oct 03, 2010 1:30 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Refund my money as I said above.

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sANDRA hUNTSINGER
Cedar Hill, US
Oct 03, 2010 1:28 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

DID NOT WORK WELL AND i WANT MY MONEY REFUNDED NOW . i AM GETTING VERY UPSET WITH THIS COMPANYas I cancelled it the very same day . My blood pressure is rising and that is not good. I am getting the run around with you now. So refund all my money now Thanks Sandra Huntsinger hot grams49@hotmail.com

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sANDRA hUNTSINGER
Cedar Hill, US
Oct 03, 2010 1:16 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

iT DID NOT WORK FOR ME AN i NEED MY MONEY REFUNDED TO ME NOW PLEASE tHANK YOU sANDRA hUNTSINGER HOTGRAMS49@HOTMAIL.COM

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GotScammed
Dayton, US
Oct 02, 2010 11:33 pm EDT

RegWork is itself a virus. It is NOT a real software. It's whole purpose is to get you to volunteer your credit card information. You should contact your bank immediately so that the thieves that stole your credit card information don't continue to charge your card. I downloaded the RegWork paid 29.95 and it destroyed my computer. Ive asked for a refund about 6 times and havent heard anything. I very disapointed. I came accross a website called scamfound.org that states that its fake software. I wish i would have found out about this website before i got scammed!

Here's more info http://scamfound.org/rogue-anti-spyware-software/2289-reg-work-regwork-com-scam-alert-scareware-scams-counterfeit-software.html

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GotScammed
Dayton, US
Oct 02, 2010 11:22 pm EDT

RegWork is itself a virus. It is NOT a real software. It's whole purpose is to get you to volunteer your credit card information. You should contact your bank immediately so that the thieves that stole your credit card information don't continue to charge your card. I downloaded the RegWork paid 29.95 and it destroyed my computer. Ive asked for a refund about 6 times and havent heard anything. I very disapointed. I came accross a website called scamfound.org that states that its fake software. I wish i would have found out about this website before i got scammed!

Here's more info http://scamfound.org/rogue-anti-spyware-software/2289-reg-work-regwork-com-scam-alert-scareware-scams-counterfeit-software.html

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GotScammed
Dayton, US
Oct 02, 2010 11:06 pm EDT

RegWork is itself a virus. It is NOT a real software. It's whole purpose is to get you to volunteer your credit card information. You should contact your bank immediately so that the thieves that stole your credit card information don't continue to charge your card. I downloaded the RegWork paid 29.95 and it destroyed my computer. Ive asked for a refund about 6 times and havent heard anything. I very disapointed. I came accross a website called scamfound.org that states that its fake software. I wish i would have found out about this website before i got scammed!

Here's more info http://scamfound.org/rogue-anti-spyware-software/2289-reg-work-regwork-com-scam-alert-scareware-scams-counterfeit-software.html

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Jocelyne St. Amour
Sudbury, CA
Sep 15, 2010 12:30 am EDT

I bought on August 5th, 2010. I know that I have an old dial up computer, but I use my laptop all the time. The only time I use my dial up is to print things. Anyways I went to use my RegWork this morning and I put in the key that they gave me, which I have really two of them, anyways when I went to use it I put in the one license key and it said that it was invalid. So I used the other one and it said that it wasn't for this computer. And now it's saying that it might freeze up my computer. Everytime I buy something I always let them know that I have 2 computers but that my laptop is used mostly because of the high speed. The thing is, why is it that I have 2 license and when I come to use this on my laptop (which I did use it before and it workded) but it won't work anymore. McAfee had nice things to say about you and I always follow McAfee which I've had for many years and never had any problems. Like I said, I know I used it becfore on my laptop and now it shows that I do have a couple of things to fix and it says if it doesn't get fixed it will cause trouble. Now come on, I take all the things that I purchase very important, and why is it that now that license won't work on my laptop. Enough is enough. I read some of the compaints and I can't get over some of them. I hope you don't take me for a ride that those people either. I just want this top really work. So please give me the number of the right key for my computer, because like I said I did use it on this laptop before. I'm going to give you the key's that I have and my e-mail address and I'm sure that you will be able to see for yourself. Please don't let me be another statistics of bad complaints like I just seen above. First key # that you gave me is: c584c8b2-caa64abc-a7c5861c-[protected] and now the next one is #afc36959-45674fa5-a3629040-33c48989 this is the one they say is for the other computer and really I don't know why, because I'm sure that this is the one I used on this computer. Geez I even have in my control panel and I even have an icon of RegWork on this laptop and if I didn't use it on this one, that wouldn't be there. My e-mail is jocest1@hotmail.com. Please don't wait for the 4 days or a week to get back at me. Like I seen some pretty nasty things said about RegWork above, and before today I just loved my RegWork. I'll be awaiting your e-mail back to me, and then please erase what I just wrote. I know it's not safe putting whatever I put on this, but I did look on other sites to find how I can reach you and if this is the only way so let it be, but please do erase what I wroat if I jl
Thank you very much and I will be very appreciated if you can help me in this matter. So please get back to me as soon as possible because so far I really do enjly this.
Than you
Jocelyne St. Amour

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betty king 8614
Holiday, US
Aug 27, 2010 6:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

charged my account but never recieved e mail and cannot pull up download. no phone number to contact please refund my money.
ibelieve8614@yahoo.com . really disappointed in microsft for recommening them!

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Phsycotik
New Bern, US
Jul 23, 2010 5:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Yep You definatly got scammed, you actually had what we like to call a "fake virus." Basically it says all these things are wrong with your computer when really they just want your money to say "hey we fixed it"

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Haitian
Palo Alto, US
Jul 15, 2010 2:59 am EDT

id down load reg work for a problem and the problem was not solve and was charged to much i felt like i been ripped off, i just want my money back. my email is jayjrliberal@hotmil.com and order # is TLNNNEX3 and phone # is [protected]. Please give me a call

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James Stanley
Kilgore, US
Jul 11, 2010 5:29 pm EDT

It doesnt work, please refund my mones. RegWork Lic 5de8f9b0-89664c1d-a5f80c-7f-eb140fb0. Purchased with Master Card ending in 3301. James Stanley. jstanley@cablelynx.com

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ladeej
Willamina, US
Jul 02, 2010 12:48 pm EDT

I also paid $39.95 and was not able to get my pc fixed. I am a shut in on a limited income and my pc is my lifeline and I am afraid of my computer crashing. Does anyone know how I can prevent this? HELP!
janebesougloff@yahoo.com

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vegasbob1
Las Vegas, US
Jun 13, 2010 12:18 pm EDT

program does not fix

vegasbob1 errors

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vegasbob1
Las Vegas, US
Jun 13, 2010 12:17 pm EDT

after a scan it does not remove errors

vegasbob1@cox.net

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anythingonadare
Seguin, US
May 16, 2010 10:10 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I sent the following email to every address on the website I could find...all come back as failures! The following is edited for security reasons

I signed up or registered at your site yesterday or it might of been Wednesday the 13th... and I have never had problems with my computer until the minute I downloaded your software!

I have Mcafee Security as well as Windows Defender. They do auto-scan on a schedule for me a few times a month. They have never indicated any problems so when your ad popped up and it continued to do so at a lower and lower price each time I tried to leave, that alone should of alerted me, also the FREE SCAN continued to haunt my computer and followed me around several times and I thought...why not? Of course NOTHING is free and I am old enough to know better!

So when it optioned me $4.95 for 14 days before charging me $35.00 if I kept since it said I had many thousands of errors and various other things, I went ahead and downloaded it. That is when it went to hell in a hand basket! I was only able to stay on line a few minutes at a time before it would "time out" "freeze-up" or it said it had to close because of errors!

I was reading a complaint page about regworks, which seemed to have a theme of pc crashes. You posted a answer to a blog and said you would refund anyone that asked. I think you said your name was Kevin? Anyway, please refund me for this as soon as you can. I removed the entire program/download from my computer before I even had it 24 hours.

Also, if you need me to post a testimonial for your product just as the ones you have on your site, I would LOVE to comment about the horrible experience I have had from your product and the underhanded way you are using to swindle the consumer!
Below is my receipt you sent me.

Your prompt attention please

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hick1364
wnc, US
May 12, 2010 10:45 am EDT

Try uninstalling in safe mode using add remove programs. Beware, registry cleaners are dangerous and can seriously mess up your PC and are usually unnecessary for average users unless you happen to install/uninstall programs constantly. You will see little performance gained by using them. There are plenty of free legit programs available so do research before you download anything! There is a difference between "free to download" and "free to use" and if anything says "free scan" be assured, that's all you get often with bogus results so you will buy..

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helen hatcher
fenton mo., US
May 09, 2010 2:18 pm EDT

I pd 39.99 for a product that I can not download.I tried 3 times.

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helen hatcher
fenton mo., US
May 09, 2010 2:14 pm EDT

my name is helen hatcher and I bought and pd 39.99 to take care of my c.p. but I cant even get it to download for me

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mtnmn
Golden, US
Apr 26, 2010 10:53 am EDT

Anybody know how to uninstall Regwork? I have tried and can't with the windows uninstall function...

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RegworkSupport
, HK
Apr 16, 2010 2:02 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello,

This is Kevin here. We will categorically respond to all requests.

Here's our refund policy - You can get a refund for any reason you are dissatisfied .
just email us at support (at) regwork.com and we reply within one business day.
We offer live chat remote access help from 6am to 10pm every day of the week to all customers. As we serve hundreds of customers a day, we expect a few complaints once in a while and we try to do our best to help out or refund the cash back.

If your key is not working, you can choose to regenerate one yourself on our website or email us at the above email address.

We are here to help at all times.

Yours Sincerely,
Kevin

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fullbottle
, AU
Apr 12, 2010 8:32 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

hello there..i think yes it is a piece of software that costs far too much for what it is. i dont know why i bought it iam an idiot

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Gerald Bennett
Lynchburg, US
Apr 08, 2010 10:48 am EDT

I paid for the Regwork service but nothing is happening. I'd like to have it fixed. It sounds like a good idea. g.bennett79@yahoo.com

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fredk73
Fremont, US
Apr 05, 2010 7:09 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I purchased Regwork several weeks ago and downloaded on this computer. Last week, had problems with my computer and it was rebooted. Now, I cannot download Regwork on the same computer.

8fd29547-afd2454c-aa3aab20-0c402df6
March 13, 2010 Purchased

Fred Kraus

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Marshall Sewell
Bouolder, US
Mar 27, 2010 11:48 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I signed up for REGWORK on the 14th and to date cannot get a liscense number to access the program. I have sent numerous e-mail requests with out a response to any of them. How the Hell do you get something done with this program?
Or how do you cancel it and get your money back?
marshall sewell
farmrs@juno.com

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Ray J. Trapp
Washington, US
Mar 23, 2010 2:32 pm EDT

regwork.com is terrible! My computer has never been more "sluggish" . I downloaded and paid for a clean up and regwork.com has made it 10 times worse. I will do everything in my power to damage this company if I dont get my money back. Ray Trapp ray_trapp@hotmail.com

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eileen sullivan
Limerick, US
Mar 21, 2010 2:03 pm EDT

I pd my money 2x and still cannot get Regwork to operate My license number does not work and mistakenly thinking I was fixing the error I had ordered the product twice have sent a request to Regwork and to Pay Pal for my money back Eileen Sullivan