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Hero Honda Complaints - Regarding the performance of super splendor

Review all Hero Honda complaints

Hero Honda

Posted: 2007-04-10 by S.Karthikeyan [send email]
Regarding the performance of super splendor
Complaint Rating:  67 % with 3 votes
I have been using Hero Honda bikes for the past 9 years. My first bike was Hero Honda Splendor, which served me for 5yrs and6months. Till the time of replacement it gave me 68 km/lit mileage. I never had any problem with that bike. Then I replaced it with super splendor which created lots of complaints from the very first year of my purchase. Within 2 years it incurred me lot of expenditure for repairing it. I am now totally dissatisfied with this bike. There are complaints like weaker bore and oil leakage into the bore there by vehicle releases excessive smoke with sound (crakes), less mileage (46km/lit). And the gear shift is very hard while we are changing the gear, bringing the vehicle to neutral is a big task for me every time, bcoz I have to stand in the gear shift to bring it to neutral.
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Comments

587 days ago by Damir Pribacic [send email]
Honda Jazz (Croatia, Split)

My complain is about new parts for car, that you have to wait 3-10 days ( they say), in reality 14-21 days. There is another problem. If you break light on car, car is in driving mode, but if police stops you with broken light, you will get a ticket.

Problem is that you cant get a replacement car if the same is in driving option. Is there a same policy in other countries I don't know, but I spend 30 days without car (after the light finally arrived they need a few days for installing it), and I think that is wrong?!
542 days ago by Biplab Ghosh [send email]
I owned a hero honda super splendor motorcycle some 4 month ago. After 1st servicing i noticed that the horn and headlight are nor works properly, I contracted to nearest Niladri Motors Service station, they said that the battery was defective and required to replace, they promise me to replace the battery after 15 days but after 2 months I do not get my battery.

Thanking u,
B.Ghosh
Agartala.
488 days ago by Saravanane [send email]
I have purchased the Super Splendor - self starter type during September 2006. I have encountered the problem in changing the gears. Also, the mileage is only about 52-54 km.

With regards
SARAVANANE
309 days ago by Bagubali [send email]
Dear Sir/Madam

I Purchased Hero Honda Super Splendor on 09.09.2006(Reg No.TN-20 AD 6264 in the name of R.Kanniappan) in Southern Auto Centre, Nandanam Chennai-35 through CSD Purchase.I Paid additional Rs.250/- for Hero Honda Passport member ship but till now i didn't receive the Hero Honda passport.Reg this I asked many times with southern Auto Centre they told they misplaced,then they asked two months time nothing received from southern,and then i given a letter to southern auto centre as per the southern representaive told to me,i given a letter before 7 months till now i didn't receive no reply.I Spent more than 5000/- Rs. from the date of purchased with out any discount , reason is not producing Hero Honda Pass port.

Service:

My vechile is having self starting problem when i purchased,reg this i asked southern service person , they given solution for charging the battery,every time they charged the battery and then give while i service my vechicle,one time i scold with southern auto service person , then he told we will replace the battery,then they will send the battery to exide company but nothing happend,they told this battery is in good condition so they cant change.my vechile is also having gear shifting problem but till now the problem is not solved,if i asked any hero honda service centre , they told something and not resolve.

last week i serviced my vechicle Shree Ganesh motors(Authorised Representative of Nagappa Auto),Avadi,Chennai
600 071.They told the battey charge Rs.550/- I paid Rs.550/- and other service charges and then delivered my vechicle,after one week again i given my vechicle to Shree Ganesh motors for mileage problem ,befor service with ganesh motors my vechicle is given 70 to 75 and 65 to 75 mileage after service with ganesh motors my vechicle is given 16 to 20 kms,that time they asked me we wrongly billed for battery you have to pay additionl Rs.200/- it cost is Rs.800/- i agreed to pay, at that time i purchased tank cover with ganesh motors Cost Rs.200/- at that time the bill amount is Rs.438/- they asked Rs.638/- i asked why i have to pay Rs.638 if the bill amount is Rs.438/- only they told battey cost old balance, i asked the bill for that they didn't give and then i dont want to tank cover, then he will change manually and cut the bill amount Rs.200/- for tank cove then over write this is for battery cost,what is this? now also my vechccle milege problem is not solved.,they changed Spark plug for mileage solution,but still continuing mileage problem,really i vexed for purchasing hero honda Super splendor and service.


Thanking You

A.J.Bagubali - 0-9940504085

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