Complaint Rating:

Company information:
Yahoo Personals
Ritzville, Washington
United States

I terminated my $83.xx subscription to them before the next payment was due - they charged my account anyway and refused to acknowledge that I had done so even though I could easily relate to them the screen that popped up when I was cancelling that offered me a half price deal to which I declined, choosing to simply cancel as soon as the current deal was done. A few weeks later I happened to look at my account and saw they'd taken the money out anyway. Writing them brings them an offer to refund the difference between this subscription which they then replace with a monthly subscription before they then cancel the prior $83.xx when then give you the difference at some point. All this can only be done with a phone call somewhere. I am quite disgusted with all this so I googled the matter to see if I was the only one and obviously this is a pattern for them.