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Refuse Refund for canceled service
Complaint Rating: 
Company information: American Laser Centers 3300 Edinborough Way Edina, Minnesota United States Phone: 952-351-9093 www.americanlaser.com
I "won" a certificate for $300 for services. They called and asked me to come in for a "free" consultation. I was pressured into upgraded services and charged $2700 up front for 5 visits starting on April 11th. I called on March 31st to cancel. I was told I had to come in and sign the cancellation form and there would be a 10% cancellation fee. I told manager could not come in so manager said she would mail the forms to me due to HIPPA. Never did, when I called she said she could do it over the phone. I left my Credit Card number with her. No response for a week then email saying she "wrote it down wrong" and to call her. When I called there was no answer. I called my VISA and hopefully they will get the $ back for me. DON'T GO THERE. WAY over priced and no training per someone that interviewed there.
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