Complaint Rating:

Company information:
PlaceSettings.com
600 Matthews Mint Hill Road.Ste.E
Matthews, North Carolina
United States
Phone: (704) 847-6773
www.placesettings.com

On December 22, 2007, I placed a $492.77 order from PlaceSettings.com for a line of China that is not at all hard to find. I knew my order was too late for Christmas delivery, but I planned to give it as a slightly late Christmas gift.

Well.

It is now March 17, 2008 and I have yet to receive anything but grief from this unethical, unresponsive, and unreliable company. In the months following my order, I called several times to see when I could expect to receive my package. (Note: There are no shipping method options on the website and the confirmation email did not indicate when my product would arrive, either.) Nobody answered the phone -- not even once. I started emailing PlaceSettings.com and I could not get a response to my emails.

When I realized I had definitely been scammed, I filed a complaint with the Better Business Bureau. The next day I received my first response ever from PlaceSettings.com assuring me that my order was canceled and that my money would be refunded. That was one month ago and I still have not received my money. In fact, now PlaceSettings.com will not return my emails or phone calls again, so I am right back where I started.

A wise man once said "Buyer Beward" and now a scorned woman is offering you the same advice. Beware PlaceSettings.com! This is the worst company I have ever had the misfortune of being associated with and I have no doubt that they will try to steal from you, too. Save yourself the hassle and don't give them the opportunity.

Tricia Psarreas.