Complaint Rating:

What a rotten product; what a rotten company. Shortly after the warranty ran out, so did the small printed circuit board which controls my refrigerator. When i tried to find out how this could be, all that i learned was that there is no person to talk to!!! At the same time, i was contacted by samsung to say that my washing machine was recalled because it could cause a fire. Finally, the very nice repair people told me that samsung wanted $349.44 for the circuit board... 40% of the price of the refrigerator. Classic rip-off. Don't be fooled like me.