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A7E Service
Cape Coral, Florida
United States

Well its been a month since I tried to get my ice maker fixed and three service calls and still it's not fixed...today yet another final part came and I was told by the we care department at Sears : sorry the best we can do is sometime Monday( a holiday and by the way we will be there sometime between 8 and 5)...despite the fact that i was promised by both the technician and the customer support person (Amelia) that when I received the parts I would get next day service. The repair was suppose to be $135 . We are currently at $350. when I told them Iwas dissatisfied today to cancel the appt and refund my money I was told they couldnt do that despite the 100% satisfaction gaurantee...Dont ever call Sears for home appliance repair and never use A&E service.