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2.0 21 Reviews

Reelvidz Complaints Summary

5 Resolved
16 Unresolved
Our verdict: When using services from Reelvidz with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Reelvidz reviews & complaints 21

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Y
2:36 pm EDT

Reelvidz please refund my money

dear sir,

I am writing to you pertaining of this website that I never register before.

I hope that the company could give me a refund and cancel my account as soon as possible. I have tried to reached you but to no avail nor any reply to my emails. i believe as a member, i could sign in and browse through this website. unfortunately, i am not a member. furthermore, i am so upset to received a transaction made by reelvidz.com on 6th july 2017. the amount deducted by my credit card was USD$ 34.frankly, i have not register anything in this website. due to this, i have to cancel my credit card. i hope that you could look to this and return back my money. i am hoping for a reply.

thank you.

regards,
rubiah

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Update by Yudha Aditia
Jul 05, 2019 2:30 pm EDT

6/7-2019 at 1:02am, i receive the message that i have transaction in reelvidz US$ 34 .. i can make sure im not doing that ..

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A
4:05 am EDT

Reelvidz credit card charged but no service provided!

I begin from youtube.com search for movie 'Seventh Son'
I found this channel but only promote 'www.worldmovieshd.com'
When I browse for movie and start playing it requires registration
which then took me to www.reelvidz.com
I registered for FREE trial 7-days
and they offer 15-Days for only 2.95 charges
I agree and they charged my Mastercard
They asked to activate via e-mail..
I click the link
BUT... nothing provided..

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C
9:53 am EST

Reelvidz online service

I signed up for a free trial with my credit card and the same day, without using the services, I tried to disconnect and I could not. This company do not have a right to charge my card based on the information that was shared on their page. They said, you can charge or delete the service. When I try to delete I'm getting g a message saying, "page is not available ".
Reelvidz you people are dishonest and should be legally held accountable.

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Is Reelvidz legit?

Our verdict: Given the nuanced findings from Complaints Board's comprehensive review, we cannot assert the full safety of Reelvidz's website. The legitimacy of Reelvidz requires cautious navigation by users. We recommend proceeding with caution and employing your best judgment when interacting with Reelvidz, especially when browsing their offerings or sharing personal information.

Reelvidz earns 48% level of Trustworthiness

Moderate Safety Advisory: Reelvidz has a 48% legitimacy rating by Complaintsboard. Proceed with caution, using best judgment.

Reelvidz protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

The website belonging to Reelvidz has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

We conducted a search on social media and found several negative reviews related to Reelvidz. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • Reelvidz.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Reelvidz.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
ComplaintsBoard
A
1:50 pm EST

Reelvidz unauthorized charge

I did not agree to any charges. site specifically states card would not be charged. now I can't reach them to demand $49.95 refund.
After searching 4 an hour, I found this webpage to file comp paint. my bank says I have to let pending charge go thru then dispute transaction. they'll close acct and issue new card. which takes 10 days to receive. I'm on disability, all my bills are paid w that card. this is wreaking havoc on limited finances and my mental health. scammers should go to jail.
Amanda Terral

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K
2:22 am EST

Reelvidz my money

You [censor] tard took 50 dollars out, of my, [censor]ing account when it was only suppose to be 7 dollars. Oh and dont worry I will be [censor]ing calling to, give you an ear full. Thats MY hard earned money I do not, need Scammers like you [censor]s taking it away, if need be I will get my lawyer evolved. Try me. Im not playing games. So tomorrow morning when I get out at 8 in the morning, ill be calling and I want my [censor]ing money back.

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10:37 am EDT

Reelvidz unauthorized credit card charges

I checked my Bank account and Reelvidz has charged me 39.95 USD for something I've never used on 07/07/17 and have tried to charged me twice again on 09/07/17 and 14/07/17.I've reported it to my bank and they will look into it.I have never agreed for any payment terms to subscribe for the site.I hope that the company would give me a refund and cancel my account as soon as possible.I've never given my account number and how they got it is a mystery...

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5:31 pm EDT

Reelvidz unauthorized credit card charged

This is to notify that about an incorrect transaction which has been debited to our card# [protected] dated 29.05.2017 for $39.95.
We state that On April 14 we had given our card number only for verification purpose and we had not agreed for any payment terms to subscribe for the membership. We are shocked to see a transaction of $39.95 debited to this card #. This is really shocking and we demand this transaction to be reversed and credited back to our account with immediate effect. We reiterate that We had given the card details only for verification purpose. We hereby confirm that we had not viewed any movies from this site so far. we hope the above is clear for your understanding and would appreciate your immediate action to do the needful in this matter.
Awaiting for your positive response in the said matter.
Our details to contact:
Fayaz
[protected]@gmail.com
+[protected]

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V
12:27 pm EST

Reelvidz Reelvidz membership

I registered for a 7-day trial of the economic package to watch movies online but the company charged me $34.99 on day 8 for the premium package. This is a typical bait and switch violation. Although they returned the authorized payment, I know that other consumers would not be as diligent about checking on their accounts. The FTC should investigate this business and file an injunction for this type of business practice.

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R
8:59 pm EDT

Reelvidz a refund and canceling an account

dear sir,

I am writing to you pertaining of this website that I never register before.

I hope that the company could give me a refund and cancel my account as soon as possible. I have tried to reached you but to no avail nor any reply to my emails. i believe as a member, i could sign in and browse through this website. unfortunately, i am not a member. furthermore, i am so upset to received a transaction made by reelvidz.com on 25th march 2015. the amount deducted by my credit card was USD$ 39.95.frankly, i have not register anything in this website. due to this, i have to cancel my credit card. i hope that you could look to this and return back my money. i am hoping for a reply.

thank you.

regards,
rubiah

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R
11:31 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reelvidz Sent Me a Cancellation Confirmation but refused to Credit my Card

On [protected] I tried to purchases movies from Reelvitz.com (iMovies Ltd)... First I found Reelvitz.com (iMovies Ltd) by surfing the Web... Second I gave reelvitz.com my Credit Card # over the Net... I found ReelVitz.com could not provide me with the merchandise (movie) I ordered...As a result I immediately cancelled my membership with reelvitz.com on the same day [protected]...reelvitz.com sent a Cancellation Confirmation to my E-Mail Box and with the confirmation reelvitz.com said they refunded my credit card ...A few weeks later a received a bill from my credit card company with the charge from reelvitz.com still on the credit statement not removed...Today my credit card company has switched to another credit company and this new credit company still asking for more information about the matter...

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Mark L Holmes
, US
Dec 30, 2015 4:17 am EST
Verified customer This comment was posted by a verified customer. Learn more

Twenty four pounds & ninety five pence was taken from my bank account on 29/12/15 without my permission or knowledge which has caused a lot of distress for me and my family as Im a full time carer on very low income.

ComplaintsBoard
R
12:23 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Reelvidz Charged my card after cancelled membership

Reelvidz
sucks plain and simple. I was mislead in the beginning when I signed up for a membership with these jag-offs. I was transferred to this site because I was informed they had the movie I wished to see. They didn't. I did the

15 day "trial" period for $1.00. I became immediately aware that their "library" of movies contained nothing I wanted to see. A really bad selection that I would expect to see on a free movie site like Crackle. I immediately cancelled my membership with them that same day. Low and behold, 2 weeks later they went ahead and charged my credit card the full month membership fee of $34.95 . I called my bank and they had to cancel my card and issue me a new one because it had been "compromised." You can imagine what a hassel and inconvenience that was. Here's the kicker, they are located in the U.K. so it's pretty much impossible to fight them and you can't speak to anyone in "customer service" because it's all automated. STAY FAR AWAY FROM THESE ###!

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DANIELLE GIGANTE
Byron Bay, AU
Jun 11, 2014 5:27 pm EDT
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I have just noticed that reelvids has been debitting $44. 57 a month from my credit card without my authorisation. This has been happening since march 2014, in total they have taken $129. 70
Their account number next to the the reelvidz debit detail is [protected]

How do i get my money returned

Regards
Danielle gigante

ComplaintsBoard
K
2:53 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reelvidz Subscription

These crooks have stolen 10 x 35 euro from me, suggesting I've subscribed to their platform. I'v' never done that. Yes, I should have checked my credit card earlier, but that doesn't mean companies can just rob my account. It's these kind of companies that undermine the whole system. Shame on you!

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Ligi
, US
Apr 04, 2013 1:14 pm EDT

Reelvidz.com is a complete scam, their conditions are hidden somewhere and they charge you 5 days from the day of FREE subscription. Shame on them and I am glad I caught them after the first charge! DO NOT subscribe to this site! They don't even have good movies to stream!

ComplaintsBoard
F
7:22 pm EDT

Reelvidz I am still baffled as to how they got my details

Nor did I recognize their site when my bank today told me of a payment that went out to them on Sunday! Taking me over drawn! When I questioned further we discovered they had been taking money since last November! I didn't even have a computer last November! I was wondering why each month I seemed £25 worse off than normal! THEY ARE A SCAM, I on't know how they got my card details, maybe a sister company or related company I looked at at the time? Because when I looked on their site after finding out about the fraud today I do not recognize the site AT ALL. However what I do know is I'd NEVER agree to pay £25 to a site like this, I watch a lot of free movies online and if I ever come across anything asking me to use the premium services and/or pay I leave the site, Even the ones that offer a free trial as long as you give your credit card I do NOT fill out! I didn't phone the site due to all the comments I saw here! I was already on hold to my bank and I spoke the the police/fraud department... who have told me I will get all 6 months refunded by tomorrow! PHEW! However now I am scared to use the internet as I am still baffled as to how they got my details!

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12:35 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Reelvidz - They are scam, stay away

I haven't even heard of them! Nor did I recognize their site when my bank today told me of a payment that went out to them on Sunday! Taking me over drawn! When I questioned further we discovered they had been taking money since last November!! I didn't even have a computer last November!! I was wondering why each month I seemed £25 worse off than normal!!...

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M
4:58 am EDT

Reelvidz Don't give these guys your credit card

Professional Scammers. They've been scamming me since sep 2011. I just realized when I saw a charge on my card email statement ( which I never look at). The first option they give you when you call is to Cancel you subscription, ( How convenient).
Then the automated voice states how there are now refunds. Professional all the way. Don't give these guys your credit card!

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M
3:59 pm EST

Reelvidz Stay away from these crooks

I've been charge twice, € 34.95 each... I'm terribly angry at them, because they gave me the 5 days free trial, then without doing anything they began charging the premium membership price... Anyway, i was also quite naive and not practical myself, since I found too late this question (quite hidden to me):

"Why was I billed €34.95 when I signed up for a free trial?"

And their reply is the following:

"As indicated during the signup process, the 5-Day trial gives you free access to our Premium services for five days. To avoid service interruptions, your trial membership automatically renews as a monthly Premium membership, billed at €34.95 per month, unless cancelled before the trial expires."

Summing up. My personal suggestion is: stay away! from reelvidx.com.

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jdok68
Steubenville, US
May 16, 2012 5:15 am EDT
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Do not trust these Reelvidz scam artists. Do not even touch the site. They just charged me for an account I don't have. I recommend you get another card and change your bank account. Accept the loss, you'll never get it back.

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2:05 pm EST
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Reelvidz I have never sined up with them and they are taking money from my account

This company has been taking money from my account for the last 3 months, I do not know who they are, I have never signed up for anything from them, have never recieved anything from them and would like to know how to stop them. I have rung my credit card and they dont seem willing or able to stop this. This is unacceptable and I want them investigated.

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Ivee
Lake Worth, US
Dec 13, 2011 2:25 pm EST

Try calling Scammer Guard @[protected], they helped me get my money back.

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K
3:39 am EDT
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Reelvidz CHARGED MY CARD I DONT EVEN KNOW WHO THEY ARE AND HAVE NEVER BEEN TO THEIR SITE

I JUST CHECKED MY BANK AND THIS REELVIDZ.COM HAS CHARGED ME TWO TIMES FOR 39.95 FOR SOMETHING I HAVE NEVER ORDERED AND HAVE NOT USED. I HAVE REPORTED THIS TO THE FRUAD DEPARTMENT AT MY BANK AND THEY WILL LOOK INTO IT ON TUESDAY AFTER THE HOLIDAY. WHEN I CALLED THE NUMBER IT HAS A MACHINE THAT TALKS ABOUT A "CHARTER" WHAT EVER THAT IS. I ALSO GOT ON LINE AND GOOGLED THEM AND THE WEB SITE CAN NOT BE FOUND. BOY R THESE PEOPLE IN TROUBLE. ILL GET MY MONEY BACK I HAVE A GREAT BANK. BUT THESE PEOPLE SHOULD BE SHUT DOWN. I AM A SINGLE PARENT AND CANT AFFORD CHARGES THAT I DID NOT AUTHROIZE.

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A
Aby AbY
, US
Mar 09, 2017 2:43 am EST

same goes to me . they did twice . what should i do . i try to find "stop" or "cancel" but its not there ..

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Thomas Schleis
, US
Jan 04, 2017 8:00 pm EST

just today credit card fraud dept. messaged me that reelvids attempted to take 39.95 from my account and it was denied. I have never heard of this place before but capital one is checking into it.

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Archangle
, ZA
Mar 20, 2014 8:22 am EDT

I have had the same issue with these people. They deducted twice from my bank account and i can't get hold of them. I sent them an email asking (automatic email attached) and still no reply from them. These people have to be stopped. What can i do? Does anyone have an email address for them? The automatic email does not show the address and i want proof that i sent them emails. All i have at the moment is screen shots. Please help! Email me at sandra@sropes.co.za.

Thanks
SD

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dknudson
Barriere, CA
Dec 31, 2013 5:47 pm EST

We have been charged for several months, $38.17 and I'm mad! I can't seem to find any place to CANCEL! How can we get OUT OF THIS rediculous rip off?

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elizabetta57
Beech Island, US
Nov 02, 2011 3:55 pm EDT
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Join the club. They charged my account initially $39.95 (which was pending), when the charge went thru, it went up to $40.35 and then another charge of $1.00, for what I do not know. Mind you, when my daughter started the process of getting the 5-day free trial, she filled out her info (including MY debit card info, man was I mad), when she went to the next step, the webpage wouldn't download. She never even got the chance to hit submit. So she gave up on it, never used it because she couldn't get it to work, assumed there was no need to cancel since nothing seemed to go thru. Well the charges showed up in my checking account! Attempts to contact via email went unanswered, tried calling and was put on hold for so long I gave up. I'm sure they arranged it to be that way. I had to cancel my debit card so they couldn't charge it any further and now I must go thru the tedious process of disputing the charges, not to mention being totally inconvenienced not being able to use my debit card, which I use for everything, until my new one arrives. And now their website is down for maintenance so you can only call them...but you'll wait until the cows come home before they take you off hold, if they ever do. They are a total rip off and NO ONE should use their service.

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11:23 pm EDT
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Reelvidz Stolen ID

I just checked my bank statement and discovered a $49.30 charge for "reelvidz" Never heard of this company, never signed up for anything -- yet, after doing some Googling discovered it's some org out of Russia and HOW they got my credit card number and phone number is a mystery to me. They would not refund the money and now I'm out of $49 bucks. Just a shocking reminder to always check one's statements.

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amandaljanes
Corner Brook (35), CA
Sep 16, 2011 3:37 pm EDT
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Same thing has/is happening to me...they told me that they did NOT have a match for my credit card when I phoned them!

ComplaintsBoard
P
9:19 pm EDT

Reelvidz Scam

Today I discovered a charge to my debit card of approx $35. Someone created an account in my name with my email address. I don't know how they got all the information.

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feathergirl44
Anaheim, US
Sep 24, 2011 10:58 pm EDT

I'm having the same experience after watching a movie in late July and cancelling the trial membership. However, I've not yet received a refund, but wil keep calling.

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Joeyonli
Ronkonkoma, US
Jul 25, 2011 4:54 pm EDT
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The same thing happened to me. When I called reelvidz they literally laughed at me and hung up on me. they said there were no refunds and about three times hung up on me. But I figured out a way to get your money back. Keep calling them over and over...be rude, yell at them and just keep annoying them. After about 3 days of this, they gave up and refunded my money! Their number is [protected]. press option 3, then option 1, then option 2 and you will be directed to a live operator. then have fun with them!

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