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RebelCircus Customer Service Phone, Email, Contacts

RebelCircus
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1.0 8 Reviews
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RebelCircus complaints 8

ComplaintsBoard
F
1:36 am EDT

RebelCircus disappointed

I bought two dresses at the beginning of September, paid for an expedited shipping and got absolutely nothing. It's been almost two months. I think they really didn't care about it. I called them multiple times and each time I had to tell about my problem from the very start and each time I heard that the items are on their way. On their way to where? To the moon?
It's terrible. I will wait one more week and then I will ask for a refund. Don't know what to expect, but it's better than doing nothing.

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R
2:01 am EST

RebelCircus RebelCircus is a scam

It is now over two months and still no sign of my package! I have no idea where my order is and when will it arrive and RebelCircus support service is absolutely useless and only make fun of me! I contacted them many times and they said my order was on its way. Their rep said that I was too nervous and need to calm down! What kind of support says thing like that to a customer? They are nasty and absolutely unprofessional, just a bunch of clowns! I want my money back but they said no! Stay away from this terrible scam seller!

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E
11:59 pm EDT

RebelCircus Poor quality merchandise

I have purchased several shirts from RebelCircus and when I received them I was very disappointed because size was incorrect and nothing fit. That was strange because I used their size guide when I made an order. The quality of the clothing was also very poor and material was very thin. I was very disappointed because these shirts were very expensive. One shirt cost me $40! Contacted customer service and they agreed to give me a refund. They do care about their customers and that's nice, but I will not be ordering anything from them again.

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Is RebelCircus legit?

Our verdict: Complaints Board's thorough examination reveals RebelCircus as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, RebelCircus stands out for its commitment to quality and security. Clients considering RebelCircus should delve into its customer service record to gauge compatibility with their expectations.

RebelCircus earns 91% level of Trustworthiness

Perfect Trust Endorsement: RebelCircus achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for RebelCircus. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Rebelcircus.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Rebelcircus.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Adult content may be available on rebelcircus.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • While RebelCircus has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 8 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • The website belonging to RebelCircus has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
P
4:33 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

RebelCircus Shipping & Customer Service

Just after Christmas, I ordered a hoodie from Rebel Circus (order ##[protected]). I quickly received an order confirmation and shipping notice with a tracking number. But no package arrived. I went to the postal service (no easy feat since I'm recovering from major surgery and on crutches hence unable to drive) and spoke with a supervisor who looked into it. She determined that the package was sent to the address it was addressed to. That address wasn't mine and wasn't even in the same postal route as my address. She believed that I had been given the wrong tracking number. Rebel Circus customer service took over a week to "contact" the post office after that. They say the post office told them the package had been delivered to me. This makes me believe they only had the post office look at the information tied to the tracking number. Therefore they won't do anything to fix this situation. As far as I can tell, Rebel Circus made an error in their order fulfillment and shipping and a second error by poor customer service. I just would like either a hoodie or my money back.

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R
3:20 am EDT

RebelCircus This company doesn't have almost all items, which are placed on the website

Scam. I have bought jeans and 4 t-shirts from www.rebelcircus.com. The seller emailed me after 5 days and told that he hasn’t had these items. I told that I wanted to change the order then, but it turned out that the seller didn’t have other items at all. I asked to provide refund in the last email, but the seller still hasn’t provided it or even replied. Be careful and find another, more honest company.

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S
5:42 pm EDT

RebelCircus Bad-quality, overpriced clothes

I will never again use the website www.rebelcircus.com. I have bought from them several months ago, but all clothes, which I bought from them, were already in bin. The quality was so awful and I wore these items only several times. I posted bad reviews on the website, but the owners didn’t care. They didn’t react and I wanted to warn other people that the clothes were bad and overpriced.

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G
2:39 am EST

RebelCircus Empty confirmation email and no info about my order

I placed my order on the website www.rebelcircus.com several weeks ago. I paid about $500 for the order and postage, but the seller provided the empty confirmation email. I continued to wait for the news, but nothing. I sent several emails, but no response. After 3 weeks my order hasn’t been delivered. The seller continued to keep silence. Maybe someone has any idea how to track this seller and return money back, please contact me then or leave a comment. Thanks.

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W
2:22 pm EDT

RebelCircus Impossible to contact the seller and return order back

I found nice dress on the website www.rebelcircus.com and bought it. It arrived and I was so happy, but the seller mixed the order and delivered black dress with red stripes, but I ordered white dress with black stripes. I filled the form on the website, but no one replied. Also I tried to reach the customer services, but they again ignored me. The services are the worst, and I won’t advise you to buy from them. It might be a good idea, if people write about their experience with this seller.

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Pilarmarie
, US
Dec 28, 2019 10:28 am EST

I ordered shirts cyber Monday that came out later that day and still have not received them and can't get ahold of anyone.

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Danime2u
, AU
Nov 13, 2017 5:02 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have purchased many things from rebel circus. They sent my $188.00 worth of goods to Algeria instead on Australia. It has been 13 weeks... they still have not returned my MONEY nor acknowledged any wrong doing. They continue to tell me they havent heard back from postal services regarding item at dispatch. ITS BEEN OVER 3 MONTHS NOW THEY IGNORE MY EMAILS.
THIS IS THEFT.
3 MONTHS IS MORE THAN LONG ENOUGH FOR POSTAGE TO THE NORTH POLE LET ALONE ANYWERE ELSE. UNTIL IM REFUNDED I WILL NOT GO AWAY.
IF THIS IS HOW YOU TREAT REPEAT CUSTOMERS THEN IT SHOWS YOUR BUSINESS ETHIC!

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Jenny Hrabal-Matthews
, US
Apr 08, 2016 3:17 pm EDT

Been waiting for over two weeks and still have not received even 25% of my order. Are they sending it by carrier pigeon? they charged me the day i ordered and i bet this stuff is back ordered. Im going to dispute with my credit card company

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Janet Briggs
Albany, US
Mar 19, 2014 7:02 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am Janet Briggs By name and i got same issue, and i was directed to some scam investigator in the UK, his name is Luis Torres and this is the investigators EMAIL : t_luis50@yahoo.com and here his is direct mobile phone number incase you feel like talking to him on phone : +[protected]. Send him an email he would get in touch with you asap.

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Overview of RebelCircus complaint handling

RebelCircus reviews first appeared on Complaints Board on Mar 19, 2014. The latest review disappointed was posted on Oct 30, 2017. RebelCircus has an average consumer rating of 1 stars from 8 reviews. RebelCircus has resolved 0 complaints.
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  1. RebelCircus contacts

  2. RebelCircus phone numbers
    +1 (646) 569-5653
    +1 (646) 569-5653
    Click up if you have successfully reached RebelCircus by calling +1 (646) 569-5653 phone number 0 0 users reported that they have successfully reached RebelCircus by calling +1 (646) 569-5653 phone number Click up if you have UNsuccessfully reached RebelCircus by calling +1 (646) 569-5653 phone number 0 0 users reported that they have UNsuccessfully reached RebelCircus by calling +1 (646) 569-5653 phone number
  3. RebelCircus emails
  4. RebelCircus headquarters
    336 W 37th St #210, New York, New York, 10018, United States
  5. RebelCircus social media
RebelCircus Category
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