I am still waiting for a refund from realypay. The seller said he did the refund in January 8th, no payment received, I have asked for a copy of the statement receipt, they will not tell me the name of their bank. This is a sample of my exchange of comments with them.
Q:I have not received the refund, please give me a transaction number so I can check with my bank. I have repeatedly for your help, or have you not refunded the money and this is just one big SCAM !!!
A:is your problem
Q:Where is the transaction number
Q:i do not believe you have refunded the money. Proof of payment is required immediately
A:12201118262611400J 2013-01-08 00:30:44 1221.77 1038.5 未妥投返回中国，协商退款！ 退款完成
Q:Thank you. Please let me have the name of the Bank so my Bank can trace the money back
A:we do not know
Q:You must know the name of your bank?????????
I am very upset at losing £130.