Complaint Rating:

Company information:
Real Solutions Labs
5920 K Avenue
Plano, Texas
United States
Phone: 800-277-1577

I noticed a side advertisement on some website about this diet pill; "14 day free trial, you only pay the shipping and handling", I read it very carefully, and believe me there were no small print anywhere that said they would automatically send more and I would be charged or that they do not accept refunds, this seemed to me that there were no strings attached and my husband said the same thing. I am not one to order anything online at all besides the usual, Macy's, Kohls etc.
A very small bottle came in the mail without a statement or any piece of paper, then s/h charges of $5.94, then this ICBA charge showed up on my account and my husband ignored it; I never opened the bottle. Then a couple of weeks later another small bottle came in the mail and I could feel through the package that there was no paper so I didn't open it and sent it back. Within the same week more charges were on my account of $66.95 plus another ICBA charge, the larger charge came through on my account as "Internet Supplement". I called the # listed and it stated that if you have charges on your account about some internet thing and "we're sorry however we have nothing to do with this and call this other number", so when you call this other number a recording comes on and says "we're sorry all curcuits are busy at this time, please try your call again later", I called this number for days. Doesn't this sound a little fishy? Then finally I just called the original number and got through to customer service and they stated that when you order this Hoodia Stack that you agree to automatically get enrolled to receive more if you do not cancel within 14 days, the name of the company is "Real Solutions Labs". They were extrenmely rude and stated that they do not accept refunds and that when I ordered this I enrolled in their little scheme (those are my words), they do not accept refunds and they never credit people. I told them I was going to dispute it because I did not authorize them to send me more and charge my account; I was told "listen lady we win 100% of disputes so don't waste your time". I am contacting the BBB, and the FTC so please I urge everyone to do the same.