Complaint Rating:

Company information:
Real Estate
Redlands, California
United States
www.realestate.com

Realtor Alan Forbes with Century 21 Lois Lauer Realty in Redlands, CA gave terrible and inconsistent advice. Alan Forbes told us that the seller's home inspection report looked very good to him and he did not recommend that we get our own buyer's home inspection report. Alan Forbes was representing us exclusively.

Realtor Alan Forbes did not remind us that one of the numerous forms he had us sign warned us to get our own buyer's inspection report (he did not explain this form when we signed it well before we saw the seller's inspection report). We ended up purchasing the home with numerous pool/electrical/plumbing/safety/roofing/etc. problems. We spent over 12k in unexpected repairs. The sales manager, Realtor Sharon Jarrett-Meyer agreed that the seller's inspection report was very incomplete and that a buyer should always get their own inspection report. However, she refused to compensate us in anyway and pointed out that Lois Lauer Realty had no liability since we had signed the form regarding the importance of getting our own buyer's inspection report. Sharon Jarrett-Meyer laughed that she usually gets complaints about her other agents and bragged about the volume of sales done by Century 21 Lois Lauer Realty. DON'T TRUST ALAN FORBES, SHARON JARRETT-MEYER AND CENTURY 21 LOIS LAUER REALTY IN REDLANDS, CA! If you cannot prove their legal liability, they will not be accountable for terrible/inconsistent and unethical advice.