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READER'S DIGEST PAYMENT PROCESSING CENTER Complaints - Sending products and bills never ordered

Review all READER'S DIGEST PAYMENT PROCESSING CENTER complaints

READER'S DIGEST PAYMENT PROCESSING CENTER

Posted: 2008-11-28 by Nancy  [send email]
Sending products and bills never ordered
Complaint Rating:  94 % with 66 votes
Company information:
Reader's Digest Processing Center
PO Box 50005
Prescott, Arizona
United States
Phone: Can't find one

These people keep sending boxes marked free gift. When you open the box there is some cheap toy or something and a reader's digest condensed book. Then a few weeks later you get a bill from them. My husband says, I already paid for my subscription to Reader's Digest, so we look for a number to call. No number given, so we go to rd.com and there is no information on how to contact anyone. I have written them a nastygram, but have gotten no response. Meanwhile I get a letter saying our bill is past due and they have been so nice not to make us pay in advance, so we need to pay up. Still no way to contact except address above to which I sent my letter. I think everyone who has had this happen needs to get together for a class action lawsuit.
Comments United States Books
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Comments

Sort by: Date | Rating
 340 days ago by   fad4507 0 Votes
The same exact thing happened to me, just today. I am going to get to the bottom of this. What did you do?
 340 days ago by   leroy431 0 Votes
Give me a telephone number so I can them to stop sending me stuff I didn't order and I agree we should get together and file a law suit.

LeRoy Anthony Flores
 300 days ago by   Bill Newman +1 Votes
Readers digest has done the same thing to me billing for sometihing I did not order as well as billing several times for renewal during the year,
Customer service Phone number 1-800-304-2807. I will not renew my subcription or order from them or any other company they are associated with.

Bill Newman
 283 days ago by   Mary 0 Votes
I have just recieved a Mind Strechers book yesterday..
I had purchased one and paid for one.. now I am getting more in the mail.. I sent back returen to sender yesterday.. Please do not send anymore.. Cancel my order whatever do not send anymore.. Mary Lukins
 283 days ago by   Mary 0 Votes
I called today the number listed here and got a great response from Readers Digest.. they fwd my call to book dept and gave me number should I be disconected.
. They have assured me all will taken care of.. Mary Lukins
 264 days ago by   T Graham 0 Votes
I rec'd a package in the mail marked free with a invoice for 30.15. Has anyone been able to get this stopped? I refuse to return this at my expense. Thanks for posting this so everyone can see. T Graham, TN
 175 days ago by   SusanB 0 Votes
I hate Readers Digest. Could only find a customer service number after finding you guys!
Their payment system ww.rd.com/paymybill that is on my Select Editions bill doesn't even exist on the internet!
I found this customer service number (1-800-304-2807) from you guys, and was transferred to their book department and a polite woman finally canceled these damn books.
If anyone needs Select Editions canceled...1-800-463-8820
NEVER will I buy anything form Readers Digest again.
 166 days ago by   carolann1208 0 Votes
Yes, we called the 1800 463-8820 number, he said the books were a series we ordered when we entered the sweepstakes - I dont even remember entering...but if we did we wouldn't have ordered this. He said the first book was free but we got a bill and that the bill was for the second book... uh... we only got one book... so he was going to have me return it but then said since it was only my first book we could just keep it and he credited the account and "canceled" the subscription. which I never subscribed to. So - just call the number and tell them you didn't order anything.
 101 days ago by   Dislike Reader's Digest 0 Votes
Thank you for the phone numbers - finally! Researched online for an hour to find these numbers. Can't find through Reader's Digest. They said they sent me books I never ordered. Said the same thing - that I entered a sweepstakes and asked for them. I'm always careful to mark "NO ORDER" when doing that. I used to love reading the magazines. I'm now going to cancel that order bacause I'm so mad over the over-due bills that keep coming in and I complained three times. They promised to have a manager call me back - never happened. They now have a collection agency harrassing me 10 times a day. We have outstanding credit and are worried this will put a blemish on our report. Pissed off and never will buy from them again.
 87 days ago by   C Scholten 0 Votes
I subscribed for a free book, which I received, and subsequently wrote a letter to cancel to the Reader's Digest Select Editions service. There was no phone number listed on the promotional material. However, another book followed a month later, promptly followed by an invoice for $30.31! I searched for a phone number, and found it - 1-800-463-8820. The man was polite, and cancelled my subscription and charges without too much fuss, however it was annoying that I had to find the phone number myself (not included on the billing statement), and that my letter was ignored.

Contact Details are:

Readers Digest Select Editions: 1800 463 8820
Readers DigestMagazine: 1800 304 2807
 57 days ago by   GaryB 0 Votes
I just spent 30 minutess looking for www.rd.com/pay..Glad I found this page. I was trying to pay for something I don't remember ordering.

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