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Reader's Digest Complaints - Subscription problem!

Review all Reader's Digest complaints

Reader's Digest

Posted: 2007-08-29 by Clair R. Kniselly  [send email]
Subscription problem!
Complaint Rating:  83 % with 6 votes
This company is always asking to extend your subscription long before it is due to expire. I let them do this two times and both times they screwed up. I am now getting tow magazines each month, one in my name which will expire in June 2009 and one in my wife's name which will expire in April 2008. The last time I subscribed my son was to get a gift subscription and that took a year to get resolved. I would like to see a phone number for the subscription department listed in their magazine. At least then you would be able to explain to someone what the problem is.
Comments United States Magazines & Newspapers
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 659 days ago by Lorne Perry  [send email] 0 Votes
Copies of Reader's Digest are being delivered to my home. I did not order these copies. I have not ordered them and will not pay for them. This apparently a practice of this corporation. If these copies keep coming, I will be forced to make this a public issue.
 571 days ago by Robert Leerhoff  [send email] 0 Votes
We renewed our subscription to the Reader's Digest thru the Family Reading Program (Marysville Middle School, Marysville, WA) recently. In the last week we received duplicate copies of the Dec. 07 and Jan.08 issues, but the name is misspelled (Robert Lerhoff instead of Robert Leerhoff) which is probably why the renewal was not properly credited. The coding above my name is: #RDA0731542874/7# 22781AB1 NOV09 My mailing address is: 6073 E CLINTON AVE FRESNO CA 93727-1404 Please correct the renewal to the proper name. Thank you.
 482 days ago by Mrs. David Guderyon  [send email] 0 Votes
I have the same problem, receiving two copies of the magazine, the second one with a subscription bill. I already renewed the first subscription in Sept. 2,2007 and don't need a duplicate.
I am sending the book back, unopened, AGAIN--, and expect this to be cleared up.

Thankyou,
Mrs. David Guderyon
5412A Riverview Cir. Dr.
Thomson, Il. 61285
Phone # 815-273-2004
 474 days ago by Ted Vanderford  [send email] 0 Votes
On 03-17-08 I received a bill for 12 issues of readers digest that my wife or I never ordered. I wrote letters with copies of the bill to Readers digest and readers digest billing also a copy to Orgon State Attorney General Fraud division. I stated in the letter that I want a reply from readers digest That there is no bill or order. Reference No. M64731.
 460 days ago by Linda Shafer  [send email] 0 Votes
I have always subscribed to the magazine and ordered gift subscriptions through Reader's Digest.
However, for the last year I keep getting a bill from a company called "Readers Publication services". they claim that I ordered a two year subscription from them and made one payment of $24.76 and still owe them $24.76. I have written them letters, I have sent copies of the statements to the Virginia state att. general, I have sent letters to the BBB in Stephens City, Va. I have had no responses from them. Today I received a bill saying "your account is seriously delinquent...we have sent numerous requests...etc...this matter may be refered to a collection agency". I do not like to be threatened!!! I will attemt to contact the St. Att. Gen. office --again. I checked with Readers digest and my account is in good standing and they do not reach subscribers through " Readers Publication Services". So make sure you do not use this service to order or reorder anything!!!
 438 days ago by Poornima Kesavan  [send email] 0 Votes
I have exactly the same issue ! I did not request to renew my subscription and now I have received a serious overdue bill. I am trying to reach them to correct this issue and there is no phone number listed. I have always held Reader's Digest in the highest regard and this incident has made me be wary of them! I am still trying to reach their customer service.
 290 days ago by Flora Goldman  [send email] 0 Votes
Some time ago, I renewed my subscription and I have called several times to tell you so. I am STILL GETTING RENEWAL NOTICES. My sub is still good until July '09. Also, I have NEVER received a gift from you. Please sto harassisng me.

Mrs. Flora Goldman #RDAO71303114/#27440ABYJul09
 272 days ago by Glenn Shean  [send email] 0 Votes
I can not find anywhere when our subscription to Readers Digest expires and are you able to provide this information

Thank you.
Mrs. Glenn Shean
 254 days ago by Patricia J Maslen  [send email] 0 Votes
I have been receiving two subsripttions for a number of months, as my husband has vascular dementia and i was so busy i didn't realize until today when i picked up the mail and i opened both of them at the same time. I would appreciateyou sending me an acknowledge ment of how I can cancel one of them I need to be responsible for one of them but which one and how much am i going to have to pay. thank you for your time. a phone number would be great to call and straigten it out as well Alberts Maslen act # is 017-840-3085 and mine is Patricia Maslen act # 013-888-6288 Thank you for your help in advance i usually check my email everyday.
 219 days ago by Marilyn Whipple  [send email] 0 Votes
I sent my payment dated 8 l8 08, which was cashed, I have not recieved the magazine as yet. What is th problem.
 129 days ago by   ann lindner 0 Votes
I was under the impression, and I guess either didn't read the fine print or didn't see it, that when I ordered five free gift subscriptions that all I had to pay was $17.97 and of course I do not have the paper I need to check on that point! I keep getting bills that say I owe Reader's Digest another $15.98!!:( You can be assured that I will never order this magazine again because it seems that there is a scam in here and the magazine is not even worth what they ask for it anymore. It used to be but they have cut down so much and all it seems to be are the advertisements and not many articles. Sorry Reader's Digest you have lost a customer for good.
Sincerely
Ann Lindner
Acct# RDA467508487
 129 days ago by   RAJASIMHAN 0 Votes
I AGREE THAT THE MARKETING OF READER'S DIGEST IS LIKE THAT ONLY. NOW RECENTLY I HAVE MADE A GIFT SUBSCRIPTION FOR MY DAUGHTER AND IT IS NEARLY A MONTH AND THE DIGEST OFFICIALS INFORM THAT THEY HAVE NOT RECEIVED THE AMOUNT FROM THE POST OFFICE AND THE COPIES ARE NOT SENT TO MY DAUGHTER TILL DATE. DIGEST IS THROWING THE BLAME ON THE POST OFFICE WHICH IS NOT ACCEPTABLE. IT IS EASY TO THROW THE BLAME ON ANY PUBLIC SECTIOR FOR MANY IN OUR COUNTRY. BUT IT IS A FACT THAT PRIVATE SECTOR LIKE DIGEST ARE ALSO WORSE THAN THE PUBLIC SECTOR. IT IS BETTER THAT THESE PERSONS FIRST SET RIGHT THEIR SYSTEM BEFORE BLAMING SOME BODY.

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