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Randall Noe, Terrell, Texas Complaints & Reviews - Terrible rip off!

Randall Noe Contacts & Informations

Randall Noe

Posted:    Valerie

Terrible rip off!

Complaint Rating:  100 % with 2 votes
Contact information:
Randall Noe
1608 Moore Street
Terrell, Texas
United States
Phone: 972-524-3775
www.randallnoe.com
We found a beautiful PT Cruiser and made the mistake of buying it from Randall Noe. All of the new cars on the lot had window tint and a $799 price. As it turns out our car had deep sunscreen window tinting from the factory which was included in the window sticker price. We paid for factory tint AND Randall Noe tint on only 2 windows that did not need tinting they were already factory tinted. All of the windows are suppose to be tinted per customer service but it is obvious once the windows are all put down that the back is all factory tint and any additional window tint is un-necessary.
We had a new sales girl who didn't know the cars and was quoting the sticker price without the $999 added.

They do a very slick job at avoiding telling you the total price you are paying when asked. I was suppose to get 1% below factory Invoice plus any incentives and rebates. With the scam on the window tint (all the new cars have the tint at $799 and $999 with a pinstrip) I am really doubting if I got my company discount. I have never had a car window tinted or pinstriped so I had no idea what it runs, so we called the same place that does Noe's cars and were quoted $199 to do all the windows on a PT Cruiser and $99 for a pinstripe. We have asked that $799 for an un-necessary window tint job and one that was not as advertised be returned but so far no response.
Comments United States Car Dealers
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 21st of Jul, 2009 by   SHAG 0 Votes
First off, your "factory tinting" is not tint. It's just colored glass and offers ZERO heat rejection and UV protection. It's strictly for cosmetic purposes only. And obviously you have no idea what you're talking about which automatically makes you look like a moron.
Second, it's your own fault for purchasing something that you know nothing about, and never inquiring about it before taking delivery.
Third, it's very common for car dealers to add window film to the front windows, and add their own markup to the original price.
The only thing Randall Noe is at fault for here is taking advantage of an idiot.
 23rd of Aug, 2009 by   Eagleeyedallas 0 Votes
Shag must be a Randall Noe employee. They lie, mislead just to get people to drive out into the country and then sell them a higher priced auto since the one in their ad does not exist on their lot. They hire untrained people to sell cars and when they lie their excuse is they are new so cut them some slack.

Do yourself a favor and buy someplace else.
 23rd of Sep, 2009 by   Randall Noe 0 Votes
Eagleeyedallas must not know what they are talking about. Randall Noe sells more cars than other dealers because they are cheaper and give better customer service. Some customer will just never be happy.

www.randallnoe.com

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