Pizza Hut
reviews and complaints

Why in the hell are you all on this site. What did youtube get to boring for you trolls? You go on saying to people to get a life and yet some how you found this site, which means you had to take time out of your very important life to do so. Don't piont out other peoples faults when all you are doing is pointing out your own.

Don't rebuff Brad.

Jason Tillo is a 16 year old boy who hopes one day to be a real boy. Just ignore him and he'll turn back into a pumpkin at midnight.

they keep pizza hut like we are fish they just caught and need to put on ice.I won't go there because they basically freeze us I had a very unpleasent experience there with that and haven't been back since. I couldn't enjoy my food because I was freezing bad and didn't have a jacket.If I ever go back I'm gonna take a blanket.

stay away from pizza hut, if you dine in the service is worse than the food, we use to eat there on sunday after church but now we go home and eat cold leftovers at least we do know that the food was prepared in a clean kitchen and everyone washed their hands

i live in bonifay, fl tonight we ordered 2 pizzas, bread sticks and soda.we place our order over the phone for del.after i hr i called them i ask for the manager when he got on the phone he was rude said we said we would pick it up but the girl that took the order ask if the address was correct the same place they had del to several times.my wife ask the manager if we would get a discount he told her in certain terms we would pay full price or not get it at all.i told her to just tell him to keep his cold pizza.we went to hungry howies and had great pizza

I know this is old but I have to place some common sense.

First, I had a bad experience with pizza hut tonight, did a google search and got this, I am no employee or have never worked for them. My bad experience was over cook pizza that burnt the cheese and toppings and the cheese was hard, not stringy and it didn't move around. To give you an idea, the cheese was hard like leftover cold pizza, pepperoni and other toppings were burnt. I called just to complain and give feedback because they recently decided to do $10 anytime pizza to compete with papa johns and dominos lower prices. I think all the pizza places are cutting corners again, even my favorite local ones (I usually eat local, but sometimes it's too expensive). Anyway, He offered me a $18 credit, I figured a credit would be offered (usually places do this to appease the customer), I turned it down because I don't think I will be placing another order especially when I had frozen pizza's better than what I ate tonight. They apologized but still gave me the credit for a future order. Anyway wanted to tell that store to avoid being called a shill or w/e.

I have to say, I don't really believe this. You ordered 2 large pizzas for 15 kids and 8 adults? That isn't nearly enough to feed all of them. Plus you made the order on the spot, in this case it would of been better to make a future order so everything was ready when you expect it. You don't need to sue the store, just dispute it with your bank, simple as that. Court wouldn't help you because there isn't any proof they did or didn't deliver the pizza, witnesses would help your case. You figure the kids will have 2 slices or even more (kids love to take 2-3 bites then grab another piece), adults 4 of your slices or even more (remember the slices are cut smaller). You would likely need 6 pizzas for your party, not 2.

I think what really happened is you ordered 8 pizzas at 11:25 and expected them within the hour, which based on common sense, isn't possible during busy times.

I'd have to say that a LAWSUIT is pretty childish of you.
Yes, you did not receive your order, but there are so many other steps to take before jumping on "BOO HOO POOR ME" train.

I am sorry that this happened to you.
But guess what?
your child's party isn't the end of the world.

Wow, does anyone learn to spell anymore?

Find out who the franchise owner is and file an incident report with them.

shouting that manager must be shoot

I tried the pizza hut tuscani lasagna last night and it was terrible. The ads are very misleading. They make it look like a ful (3 lb) pan of thick lasagna when it actually doesn't even cover the pan. They also try to sell you the scoop that it is a family size portion that will feed at least a family of 4. Let me tell you that it might have been enough for 2 of my boys if they would haven eaten it. They will usually eat anything covered in tomato sauce but would not eat this. I LOVE Pizza Hut's pizza but they need to stay out of the ready to serve lasagna and pasta market and stick with what they do best...PIZZA only.

It is unfortunate that your experience was not pleasant. But, I believe you must have been mistaken. I know how the Lasagna and all other pastas are made. The Lasagna is different than the other pastas in that the noodle part of it is actually shipped frozen to the stores in its "ready to cook" form. All Pizza Hut does is place the noodle/cheese bricks into the pans and places the sauce (meaty marinara) on top then put it through the oven. There is simply no way that a cook could have missed a single layer noodle brick.

I do not disagree that beuying a frozen Stofers would be a better deal, but obviously it costs more because the customer does not wish to spend two hours cooking. If you don't like the product, there are at least a dozen other similar frozen products that you could purchase instead.

I hate pizza hot! is there any online petition against pizza hut? ;)

Pizza hut has the worst customer service! THEY ARE SOOO FRICKEN RUDEEEEEEEEEEEEEEEE!

Pizza Hut is suppose to throw old hard food away, put new fresh salads, pizza, for the buffet, breadsticks. Not keep old, hard, nasty food, suppose to make fresh ones, out of the walk - in. I know i've worked at a pizza hut.

Pizza hut has the worst customer service ever. I have order from them twice and that's the last. My fault for being the second time. I had a terrible service first time around with hour late delivery and over pricing, yet I cam back a second round. This time around the delivery guy forgot my soda, then demanded tips saying it's a requirement 15%. Hello buddy, I may be Asian but not stupid as you think. If he wanted delivery, then he should have put it with the charge. Then he didn't give me a second copy of the receipt and I didn't even sign the original receipt. It was a credit card charge. Oh well, I can get 100% refund.

Well if they don't have a salad bar they don't have one, on the other hand how hard is it to whip up a salad. If you were asking for something impossible I could understand. They should have at least given you a salad bar.

On 1 / 22 / 2012 I I made a call in order to pick up at 18:06 and was told the pizza would be ready in 20 minutes. I arrived at 18:28 and was told that it would be a minute before the pizza would be ready. At 18:37 our pizza was not ready.18:53 I was given two pizza's which one was mine and the other one was wrong. I requested my money back and I received an attuitude from a manager called Sherdick at store number 002950 in Albany Ga. on Dawson Rd. He told me my order was cancelled and I checked my bank and it cleared on 1 /24/ 2012. It was not cancelled. $ 21.40 was taken out of my account when I did not receive the pizza's. I asked for the complaint phone number and I was told that there was not one. I've been eating at pizza hut for more than 23 years and Im very agree over the service I received. I would like to talk to someone concerning my matter. My name is Ernest Williams Phone number [protected] home number is [protected]. A responce will be greatly appreciated ASAP.

Hey, this site isn't for those people, most understand that making pizza for [censored]s is hard work, but when we continually get bad service is when we choose to complain.

worked for rage as a general contracor constructing pizza huts in variou states illinois and virginia built many new stores for them on just a handshake found them to be very professional people of their word . paid me hundreds of thousand dollars for my work would invoice every 30 days would have a payment within 7 days at my office i find it very hard to believe that people of this quality could possibly run their business as poorly as depicted in the many reviews i have read. RANDY Skoffic skoffic construction co inc

Her name is Toni Clark and her number is [protected] . Hope this helps.

My GM refuses to give me the contact info for my DM. I know her first name is Tony and she oversees done Pizza Huts in Southern Virginia as well as North Carolina. If anyone can help me out our give me any leads to follow up on I'd appreciate it.

I work for the Pizza Hut in SC. This is the worst company to EVER work for. The guy before posted you cant say that about them all but clearly we can when there are sooooo many complaints. First of all my GM is the son-in-law of our district manager. Ok, how is that even legal because he can be bias and oh he def is. He cusses out our district manager and nothing is ever done about it. If I even raised my voice to him I would be terminated on the spot. My GM opens in the morning at nine the next person to come in is at 11 he will only have the drawer counted sitting on his butt. He does not check dates on anything and when u tell him something is out of date he will say hurry and use it today. He waits until we are completely busy to do anything so he does not have to. When a customer wants to talk to him he refuses calls them b**ches and makes our 17 years olds get cussed out because the customer thinks they are lying to them, which they are because its what they are told. The days I managed I would tell him three hours before ieven got there please make sure all your stuff is done. He always lies to me and tells me everything is fine. When I go in the store will look like hell he is sitting on his butt playing on his phone. no dishes are washed we are out of three kinds of dough that he had ample time to proof. He leaves the trash and dishes in the store when he closes for the morning driver. We can ask our GM about something and he never knows the answer of just flat out ignores you. I was promised a raise with my management position but after four weeks of doing the work with minimum pay um hell no. My GM make $615 a week after taxes and I work my but off 50 times harder than he even dreams of working for maybe $120 a week after taxes. I do have a notebook however that I write the date and time and everything that has happened. When I quit in a couple weeks im gonna email it all to my district manager if nothing is done it will be emailed to the president of the company if nothing still to dehec or labor board something. I cant stand by and watch this company screw other people over like they have my friends and I. Please be smart people document everything it will help you soooomuch in the long run.

Rage corporation is very crooked and treat their employees in Pearisburg Virginia are treated like slaves . If a cook gets a tip of $35 for making 50 pizzas and delivering them when the store doesn't even deliver they have to claim that tip! That's a one tip in 8months not a everyday thing!

If I had the time I would tell a few horror stories of how my old manager and assistant manager would run business. My complaint however, is with the women at the Rage Inc. offices. I called to change my address with them in order to receive a tax return. Everyone I spoke to was rude and unfriendly. I called three times to get the job done and the secretary, finally, "patched me through" to a woman named "Barbara". I had left Barbara a voice-mail a few days prior to this conversation and while explaining this to Barbara she interrupted me mid sentence saying that it had been done, that my address had been changed.
That was great news! However, I would have appreciated a call informing me that the change had been made. I decided to let her know this and her response was "Okay... is there anything else I can help you with?" in a snide tone. I wanted to tell her that while the rest of us do our jobs, it would be a comfort to know she was doing hers but instead I said "No, thank you." and hung up the phone. I hope the world produces less Barbara's in the future. - and for that matter, less Pizza Hut's.

Ive worked for pizza hu on and off since 1994... They need some cameras! one store was held at gunpoint and now this store has a cash shortage problem. Everyone is pointing fingers at the other one cuz everyone is in the register! even though i let two hours before closing, i was told i had to "pay it back" and asked to drop the money in oujr safe otherwise i faced losing my job when they notify the dm! so i did it but i never stole the money in the first place...i just didnt want to lose my job!

I've been working at pizza ut for 4 years now. Back when I first started we had numbers to work with with labor and such and everything ran smoothly. Then as the economy went down our RVP has got greedy. I've watched minimum wage go up 3 twice...u think they raised the labor scale to accomoadate..nope they lowered it instead. My DM and RGM are constantly busting ### trying to get things in order but it never works. Our RVP barely knows how to make a pizza yet he is the one making the decisions on how our stores run. Then he says things that don't make since...like he wants us to get more employees to get our speed of service and drive times up...yet he wants us to still hit labor...how am I supposed to get labor down and get more employees on the clock at the same time...its impossible. Rage inc is literally the worst cmpany anyone could work for...they have no clue what they are doing. And I know their greed will cause them to go under...they give pizza hut a really bad name as a franchise owner ad the greedy RVP and others in the ashville office are to blame

For several months I have been wanting to let off some steam and let out all that has gone on at the Pizza Hut Id worked at twice. Once many years ago, and then this last time for over a year. I had been scared of being confronted and losing my job but now that I have left I feel safe in saying that there IS INFACT TOO MUCH BULL going on in several stores. As management u hear and see pretty much everything, Its just up to you to whether or not you do anything about it. I agree that the DM is responsible however we had a great DM, but a sorry Store Mgr. who always hid everything from the DM. She blames everything on her health problems or other employees nothing was ever her fault. Infact, the DM had came in on several occassions in which we as all employees had to rush each time and get all the expired veggies in either containers to switch over (to look prepared) or hide inside the maketable under our containers we were using. Changing all dates even on chicken, dough, sauces, anything out of date that day or before. I have watched as well old mixed w new, that I wouldnt have fed a pig. On one occassion the store mgr had some employees to hurry and pack out of date onions in a sauce bucket. Some open in bottom then bags put in the middle and more opened on top. Different ones putting things in their vehicle until the inspector left., While she kept him preoccupied with something in the back office. We were constantly threatened, cussed, and made to do as she insisted or terminated. And if something was caught as being wrong she would blame the employees in front of the inspector, on duty as if she had told them to or not to do something. Even on occassions stateing the employees were still being trained after being there 6 mos or so. The employees would get fussed at for things she had just told them to or not to do in front of the inspector or DM as if it was told to them different before hand. She was no is a compulsive liar! Covering her behind in anyway possible and taking credit for anything good.

As for the dough, that again is a huge problem as well. If no dough as in ran out or needing during morning and not proofed yet, she would tell us all to fast proof. which consist of putting in the warmer, on top of the oven or beside the oven to proof within a few minutes. At night when no one wanted to do so they would have to use for a Large Pan, 2 mediums, for the box dinner a medium, for Large Handtossed a med. pan, for personnel pans a med pan cut in 4 ways, stuffed crust the same as handtossed, breadstix a large pan pressed and cut. This happens without warning the customers that we were even out. And happened alot, I mean at least 3 days out of a wk but yet we always had old med handtossed in which was yellow edged and cracked. We were told to spray the edge just like with the thin crust. The inspector had said not to spray the thin pans itd make them soggy. While inspector was still there the cooks were told to hide behind door of ###er to spray the pan anyway. Continued then on out. If there were old pan dough smelling liike alcohol we still had to use, no food cost was to go up or she threatened to fire all and hire all new.

However, at night she would have all us mgrs, cooks to try to save labor so shut down things early by getting dishes bk early
(starting at 8 and not suppose to close til 10). That would mean using your hands to measure all ingredients in which is hello FOOD COST! Dipping chicken wings down in the sauce instead of using a clean bowl which involves particles staying in there until God knows when. Using the same utensil on uncooked as cooked. This also means customers are getting cheated constantly on the amt of ingredients. They made portioned cups for the meat and cheese for just that so customers and get their moneys worth. Depending on who was there to whether they got that or not, yes sometimes they would get way over their moneys worth. But then the pizza dough wouldnt be cooked throughly bc of too mch toppings. We actually were tld to save food cost by packing cheese down in the cup pressing so the cheese would stay stuck in the botomm( a significant amt at that) if anyone important saw it looked as if we werent cheatn anyone and that it appeared to be a full cup.

Dishes being clean is a rarely thing that happened either time of working there. If out of the dish detergent, They were told to use just water in which alot of times happened to be cold water. The hot water kept going out and overlooked. Dishwashers were told they didnt have to dirty their sinks by putting dish water in them thy didnt have to waste their time with spraying thm off. To save time to just send through the dish washing machine. In which if anyone knows that much or " their job" the machine is basically just to sanitize not to clean. Therefore, dishes come out and are put up wet and dirty.If someone like myself caught it who cared then thy would wipe against their clothing. Infact, they were told they could wipe with their shirts frm the store mgr herself. In which did do herself on several occassions. Sometimes though, not even wipeing, instead using dirty. Things falling on the floor and still used without wipeing as well.

On to labor problems. Yes this store does the same as mentioned bfr by the other young man. The waitresses, cooks, dishwashers, and mgrs. are all cheated as often as possible. Infact, was once said that a detective stated that thy would b watching closely for thy had good suspesion that she was embezling within the store on food orders, different dry products, deposits, and employees checks. Yes their is a pay sign off sheet, however, this is forged by her and her accomplice more times than not! If someone hasnt signed they forge their names without permission.. My name has been forged on numerous occassions and my pay not correct. When telling this to the manager she always says she will have it fixed and never does. Yes you can go and print off a time slip for the week but if she has already been in the computer files and fixed it to benefit herself then its your word against hers. With her being in the business for 30 years even as a assistant you wont be recognized as telling the truth if anything is said just that you are trying to get her job. But yet she can go have surgery and be out for a week and paid, then whn her time to be out is up she comes in and clocks in then leaves returning home stateing if the GM comes by call her quickly . If anyone told she would fire immediately and make sure they couldnt get a job anywhere else in the town. Coming bk later clocking herself out to mk it look as if she were there for her entire shift.. Since there are no security cameras, after numerous thefts which include money missing, product, supplies and employees personal belongings, there was and from my understanding still no way of proving any of what has went on or still does. Employees are scared of losing there jobs as well as being threatened with physical retaliation by this store manager who is constantly talking about knowing the HELLS ANGELS and other biker groups. Infact, she brags about being apart of the biker group for some time. She covers her actions from the ones who she feels is capiable of taking her job if she did not.
On many occassions she sends employees on breaks when they have only been there for an hour. Tryed to get everyone to take a 25 min break clocking out yet coming bk in 5 mins and taking 4 more 5 min brks to cover the 25 min clk out. However, didnt last long for people bucked on that one. For especially the waits wouldnt get their 4 other brks bc of having tables. Other times when she had under scheduled she would make some go all day long without a brk at all. On one occassion a cook had an accident and made fun of simply bc she wouldnt take over the make and cut long enough for this individual to run to the bathroom. Yet she had time to run to the dining room to communicate with the guest. She always had to be in the middle of all attention. A worker got into trouble for taking boxes out and smoking after being there 12 hours without a break. She literally even cussed majorly at us mgrs for everything. If there were complaints on several occassions she would get waits to take their dine in tickets and do a survey making thm press all 5s giving her perfect surveys bfr thy could go smoke. At the end of the night she made a big deal about what time we had to be out. End of day had to be ran and money counted at a specific time and many times having to clock the closers out in order to get it done bfr thy r ever actually done with their cloeing duties. They may only have to work 5 mins but it has been an hour or longer bfr they actually got to leave. We were not suppose to clock them back in after doing the EOD because of labor for the next day. Complaints made but nothing was ever done about it.

Even after all this, this store is the biggest dramatic store I think Iv ever been in or worked for! With mgrs invovled with mgrs and other employees. Not keeping it outside of work either. At least what was mentioned earlier they were in the back having sex, we had a couple of managers who literally stood at the make table sticking their hands down one anothers pants licking their hands and then making the orders without as mch as washing or using hand sanitizer. Instead of this being taking serious its laughed about while continued. Having these two all over each other most of the time being scheduled together. Another mgr. licking guys faces and giving oral sex out in the parking lot, another harrassing the younger people, hearing all kinds of perverted conversations as well as details on what goes on and again just laughed about. It is digusting that anyone would allow this to go on mustless at the make and making food.
Yet wont take action towrd this but does toward a 4 mth pregnant lady being the only working and she fires her for no call no show when shed not had a phone, so sent another worker to let us know shed b out of work. Ok lady get your priorities in order all ready. I mean really! You fire for no call no show but not for something as serious as sexual herassment and misconduct. Seriously! On another level she allows a family member to stay out as much as she wants, taking off during shifts running the show per say while she is there. Doing whatever this person wants and no concequences for any of her actions at all because of being family.The amount of favortism there is unbelievable. From my understanding family wasnt suppose to be hired to begin with. Probably for that very reason. Both blinding the DM so he knows nothing, and kissing ### as mch as possible to keep him from thinking any bad whatsoever.

As for cleaning, this occurs only when finding out there is going to be an inspection or one of the big wheels are coming. This store has also had mice, roaches galore, ants, flies, different bugs running around and getting in the food, they still would serve. However, not near as bad as other places. Black mold under make, sinks, ###er, dining area, etc. Mold on dishes from them being put up wet and without attention, being used none the less. Food particles everywhere, setting up fungus. Even witnessed a pizza being made by the food particles underneath the containers, on the make table. When some people complain there have been times that things have " happened" to their food bc of it. Set times are never followed on the dough, nor the veggies, meat, or even saucing and buffet. Buffet times are not used almost ever, Instead sets out there until completely nasty looking.

Overall, this place is a hazardous place to take your family, and friends to eat!. Employees that are bad sick are made to come in to work, reguardless of how sick or whats wrong and with no one taking food preparation serious. Even though most of us had taken safserve, its majorly disreguarded most of the time. l realize there are some stores and some employees that are not bad and are really trying. However, in these situations, were this kind of thinking, or shall I say not thinking, not caring, and no respect or compassion, no interest in trying to actually do things for the customers and the bettering the business itself, instead worried only when an inspection is due, needs to be aknowledged, taking serious for once, and addressed immediately! Or else enough of us past employees and possible current along with customers are going to get to the point of sueing for reembersment as well as health issues and shutting down this million dollar company that has no courtesy for their people; employees and customers! If enough people would get together and quit being timid of such power, the power would be taken and put where it belongs. In our hands to make a difference! Personally, Im tired of these kind of coorporates closing their ears and eyes to just let businesses be ran, however, as long as they get paid, making a profit. We are still America and we are suppose to stand for our rights and ourselves as workers, we do pay taxes and should have a say. Especially, when invoving our health issues, what our kids are having to witness in a work place and what we are having to deal with, out of so many jobs and their so called " Suppierors".

Thank you all, for taking time to read my concerns and Im hopeing it touches some, in which u take action as well. Best wishes to those of you who still have to work there and put up with such, and just remember to keep strong. Where one door closes, another will open. You were looking for a job when u got there, you can be looking when you leave. Just get a spine and tell it like it is. We all have freedom of speech and sometimes that and faith is all it takes.!

From a small town, concerned and aggrevated, individual, in NC!

to the guy saying he got demoted and a pay reduction... when you came back from your Mom dying... you need to look at your legal rights if you are being honest with us on this. It is a law Bill Clinton helped get passed. FMLA... means family medical leave act. I believe it state you can take up to 3 months off. BUT! You are not guaranteed your old job back. But the job must be comparable in pay. You may have the right to sue.

i hate ur pakistani staff pizza hutt with pakistani owner so bad so poor

How Pathetic the service over the phone, the lady who I didn't get her name, I can tell you she was working Tuesday, August 12, 2008 time 5;30 pm location Kenner LA Chateau Estates, no Delivery because of a little rain, give me a break! I won't be calling pizza hut again Papa Johns had no problem over a little rain what kind of business you all running, you need to hire people who want to work!

I went to pizza hut for a meal with my mum and a friend of mine. I got a table straight as it was not that busy. We sat down and chose what we wanted to eat and then ordered. The waitress took our order which got a bit confusing at first but then I repeated the order at the end.

Order:
1 meal for one – Garlic bread and a small vegetarian hot one NO CHEESES which we said three times and made very clear the waitress seemed to understand this.

1 medium vegetarian hot one

Drinks: 2 tap waters 1 J2o

We waited 20 minuets got our food we were very hungry, we didn’t get what we asked for. Instead we got:

Plate of garlic bread which if I may add was cold

2 Small vegetarian hot one both WITH CHEESE

We made a complaint and told them that we were hungry and had already waited 20mins. They said that was what we order, when I tried to tell them that was not our order they told me I was wrong. They kept on telling us that we were wrong. We asked to speak to the manager and the waitress and the gentleman that was there with here ‘claimed’ to be the manager after telling us we was wrong several times we told to bring our correct/ new order they will make them again in 5mins. We told them we do not want to pay for a meal or we want a discount they said they can’t do that even though they got the order wrong. How can you get such a simple order wrong?

We got our meal which was correct, we enjoyed our meal as we always do, but not one person came to us to ask us if our meal was ok as they normally should do in ALL restaurants. We finished our meal and went to pay expecting a discount for two orders they got wrong. In the end we went to pay out bill and we told the so called manager that we was not happy at all. When we asked him why not one person came to us to ask us how our meal was he said he did send someone. He practically said we were lying. There were only three staff members two of them we already had an argument with and the third on only sat us to our table and took our plates that are the only time we had someone attended to us. He then got very sarcastic with us and was talking down to us.

The staff were very rude and scruffy not one staff member was were a name badge the manager was leaning over the counter and talking to us. The body language came across as if he did not care about what we had to say and he was not bothered.

I don’t know what kind of staff Pizza Hut as a big company employ but that is not the kind of staff I would ever hire. I worked in retail as well before and the same rules apply such as name badge should be worn at all time, neat and tidy NEVER lean across the till area or the counter and always make customers feel welcome. In this case none of this happened. We never got an apology at all not from any staff member or the so called ‘manager’ I hope something will be done about this. I will never go to that pizza hut again an I will make sure none of my family or friend ever do go there because I do not what the to be treated in the same way as we was.

Yesterday i went to the new pizza hut at alor star here to have my breakfast with my friend. no one great us, no one came to me to give the menu. then lastly i have called a waiter. his name AZAM. he came and gv us the menu. after half and hour only i get the menu. that guy ome and gv me the menu. after that no one come and get the order at my table. so i fed up with ur staf on that day so i just get out from the pizza hut. one thing pls make a note that yesterday is the first and last that i went to pizza hut. why ur staf very slow and lazy to done their job. what kind of bisness that u having. we not came to ur company to eat FOC. we gv u service charge. bleddy fool bisness that u having. that guy not metched to be ur staf. i realy hate this new pizza hut. good bye forever. FROM JAMAL BIN SALLEH.

Couldn't get answer on the phone and when I did they put me on hold and didn't come back. I decided to go by
actual location and stood at the front and waited to place an order and nobody would acknowledge me. So I left and went to the Dairy Queen where I was greeted
very enthusiastically and warmly. Service was great!
Someone needs to check management at some of their
Pizza Huts. This would never have happened if someone else had been in charge. Old management who were ousted were great and this is what happens when the right people are no longer there. I have been in management and customer service and this was awful!

They have the most unprofessional employees at night.This store hires anyone with no common sense.These young people that works there want a job but care less about doing it.Even the male manager there thinks if your isn't right then its your fault for placing that order. The delivery service there is so mess up, they will cancel your order if the driver can't locate your house in the neighborhood. Ask this question, why no map, gps, phone or hire people with some knowledge of where they will be working. Please if you just got to have Pizza Hut, try one the other side of town. The store service represent its employees

i ordered pizza from pizza hut kemaman on 29/3/12. i ordered online, and paid with my visa. after 2 hours, got a called saying they r only going to send then, which was already at 11pm (ordered at 9pm), at 11:30 no sign of it, so i called. the manager said she thought my order has arrived. then called again saying they couldnt find the house (which was supposed to be sorted out earlier). i cancelled, and asked for refund but apparently manager was ?slow. offered to deliver my pizza THE NEXT DAY! and didnt understand wht a refund is. - very pissed

If the commercial say ANY pizza $10 with any crust why is it when I call to place a order they say its $2 more for stuffed crust.. thats faulst advertisment.

They are suppose to welcome you to Pizza Hut, and they are suppose to wear the uniform that is to be worn at Pizza Hut, name badge, black pants, black shoes, Pizza Hut hats, and Pizza Hut work shirts. If the employees does not wear their uniforms they could've been fired or Pizza Hut could've been shut down, if the inspector came in to the store and seen it for their self. Pizza Hut is not what it's suppose to be anymore. I know cause i had worked at a Pizza Hut in Indiana.

Get over it!... Its just pizza!.. .Why would you be so damn concerned for someone to come to your table asking if everything is alright after you act like a complete [censored]?

You need to not be such a FAT LAZY WHINNY TITTY BABY!