Complaint Rating:

Company information:
Radio Shack
south shore
Alameda, California
United States
Phone: 510 521 4383

I attempted to purchase a prepaid cell phone from Radio Shack. I was told I had to show the clerk my ID to enter my information for the cell phone. I reminded the clerk it was pre paid and I didn't want my information placed into his computer, which he said was for the phone. I told him no and he said I could not purchase the phone (even though I was paying with a credit card) the clerk then went on to tell me it was California law to show ID for all pre paid cell phone purchases. I found this is a lie and he was only attempting to add another person to Radio Shacks list. I was denied the purchase of the phone and told he would require a copy of my license if I changed my mind. I was shocked and I have to let people know what practices Radio Shack is using, I will NEVER shop there again. Also the clerk took down the advertisement which included free minutes on the phone when he could not figure out how to ring it up, all round horrible experience that day.