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1.5 195 Reviews

QVC Complaints Summary

22 Resolved
163 Unresolved
Our verdict: With QVC's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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QVC reviews & complaints 195

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4:52 pm EDT
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QVC customer service

I ordered an item send to my daughter in another state. She returned the item. We have been 4 months trying to get the money back. She calls customer service and they tell her they have credited my credit card for the amount. I call QVC customer service and they tell me the amount has been credited to my credit card and I should call them. I call the credit card company and they tell me they have NOT been credited. I have to call QVC back and they tell me first that they sent a check to my daughter and then that her account has a credit. I insist they either send a check or credit my card as she doesn't buy anything from them. They assure me they will but they assured me a month ago that they would credit my account. I am finished with them. I just want to sit down and cry today.

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REPENTURSINS
Absecon, US
Apr 21, 2011 5:08 am EDT

WE POSTED THIS IN EVERY YAHOO BLOG, AND WE SPOKE TO N.B.C. T.V. AND THEY ARE LOOKING INTO DOING THE STORY...ALSO YOU REFUSED 3 WAY CALL WITH DELL, AND DELL REP TOLD Q.V.C. THAT THEIR SOLUTION WAS UNACCEPTABLE. DELL IS LOOKING INTO THIS MATTER AS YOU COMMITTED FALSE ADVERTISEMENT...HERE IS THE BLOG...

DON'T BUY FROM Q.V..C., THEY GOT CAUGHT SELLING OBSOLETE ITEMS AS STATE OF THE ART, IN COMPUTERS. WE HAVE PROOF & ARE INFORMING THE PUBLIC. THEY WERE SELLING NOTEBOOKS AS BEING BUILT TO ORDER, BUT WERE IN FACT BUILT OVER A YEAR AGO AND STASHED IN THEIR WAREHOUSE...DON'T BUT FROM Q.V.C THEY REFUSE TO RECTIFY THE SITUATION AND NOW WANT US TO RETURN COMPUTER FOR NEWER MODEL, BUT WILL NOT SEND IT TILL WE RETURN OBSOLETE ITEM. THEY GOT CAUGHT & ARE TRYING TO KEEP US QUIET FOR THIS NEW MODEL. WE WOULD RATHER INFORM THE PUBLIC NOT TO BUY FROM Q.V.C AS THEY GOT CAUGHT SCAMMING...WHO KNOW'S HOW MANY OTHER TIMES THAY HAVE SCAMMED THE PUBLIC WITH THEIR ITEMS? PUBLIC BEWARE...DO NOT SHOP OR BUY FROM Q.V.C.

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2:15 am EDT
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QVC these people are downright hateful

The customer service reps at qvc are not what they use to be! I don't know where they are getting these people from but, they are some of the most hateful people that I have ever encountered in the short time that I have been doing business with them. So far I have not had a bad experience with those at hsn, but the ones at qvc are something else. Its gotten to the point that I don't really like having to deal with them. What happened to the nice people that use to work at qvc?

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3:03 am EST
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QVC mattress is too soft, no support

This Mattress was seen on tv, QVC sales I called and set up an order, with payments coming from my checking acct. for I think 6 months. My body sink into the mattress, it's even hard to turn over in bed, my back and legs has been giving me trouble every since I have had it, and I don't know how to contact the company. I am 74 years old and could use a bit more confort than what I am getting, would like to have this mattress picked up, it's well padded and cleaned. purchased in December 2010

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pobarjenkins
Minneapolis, US
Mar 04, 2011 5:23 am EST
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They might not be able to process the return due to all the hygenic risks associated with mattresses.

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12:17 pm EST
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QVC qvc=overpriced garbage

One more thing my wife ordered from these people, one more overpriced piece of junk that doesn't work. This time it was an ionic air "cleaner", that not only didn't clean anything, but kicked out so much ozone that it burned your throat. Then there was the vacuum that could be purchased elsewhere for half the price, that broke down the second time I used it because the plastic bearings in the brush roll (yes, plastic bearings) melted! Then there were the way overpriced fuzzy clothes hangers that don't allow clothes to hang straight and collect tons of lint so bad that they are unusable. And then there was the overpriced, outdated TV that I wouldn't even let her take out of the box. I surprised these hucksters are still in business with the amount of junk I send back to them. They make sure that their TV station is always there no matter what level of cable you get, there it is, always on a low channel, waiting for gullible people to give them their credit card number. Anyone know how to block this channel (and HSN)? Come on, I know there are a ton of guys out there that feel my pain.

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REPENTURSINS
Absecon, US
Apr 21, 2011 5:05 am EDT

WE POSTED THIS IN EVERY YAHOO BLOG, AND WE SPOKE TO N.B.C. T.V. AND THEY ARE LOOKING INTO DOING THE STORY...ALSO YOU REFUSED 3 WAY CALL WITH DELL, AND DELL REP TOLD Q.V.C. THAT THEIR SOLUTION WAS UNACCEPTABLE. DELL IS LOOKING INTO THIS MATTER AS YOU COMMITTED FALSE ADVERTISEMENT...HERE IS THE BLOG...

DON'T BUY FROM Q.V..C., THEY GOT CAUGHT SELLING OBSOLETE ITEMS AS STATE OF THE ART, IN COMPUTERS. WE HAVE PROOF & ARE INFORMING THE PUBLIC. THEY WERE SELLING NOTEBOOKS AS BEING BUILT TO ORDER, BUT WERE IN FACT BUILT OVER A YEAR AGO AND STASHED IN THEIR WAREHOUSE...DON'T BUT FROM Q.V.C THEY REFUSE TO RECTIFY THE SITUATION AND NOW WANT US TO RETURN COMPUTER FOR NEWER MODEL, BUT WILL NOT SEND IT TILL WE RETURN OBSOLETE ITEM. THEY GOT CAUGHT & ARE TRYING TO KEEP US QUIET FOR THIS NEW MODEL. WE WOULD RATHER INFORM THE PUBLIC NOT TO BUY FROM Q.V.C AS THEY GOT CAUGHT SCAMMING...WHO KNOW'S HOW MANY OTHER TIMES THAY HAVE SCAMMED THE PUBLIC WITH THEIR ITEMS? PUBLIC BEWARE...DO NOT SHOP OR BUY FROM Q.V.C.

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3:18 pm EST

QVC closed my acct stopped shipment

I am a brand new customer with qvc, I ordered Melania Trump jewelry to the tune of $500 total (yes they charged me tax) the shipped the watches and bracelet which were too big i sent them back, but nothing else came. Called 2/12 cust svc says they closed my acct because they could not verify info, im like what the? i have an american express gold card for cod's sake! (thank God with amex you can go online and dispute charges) so they cancelled all my other items which were for my birthday, and never ever sent me a notice or called me. they want me to fax corporate or write a letter, i'm like yeah when pigs fly! can you tell i'm from boston? heehee Down with QVC! And they are going to try to charge my credit card for shipping! i dont think so...

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tfb980
Tampa, US
Mar 14, 2012 2:00 pm EDT

you're so not alone ...near same thing happened to me. All I got was "send a letter to corporate". I felt the same way...when pigs fly honey.

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REPENTURSINS
Absecon, US
Apr 21, 2011 5:07 am EDT

NO, I ACCEPTED PACKAGE, THEN CLOSED MY BANK ACCOUNT...READ ON
WE POSTED THIS IN EVERY YAHOO BLOG, AND WE SPOKE TO N.B.C. T.V. AND THEY ARE LOOKING INTO DOING THE STORY...ALSO YOU REFUSED 3 WAY CALL WITH DELL, AND DELL REP TOLD Q.V.C. THAT THEIR SOLUTION WAS UNACCEPTABLE. DELL IS LOOKING INTO THIS MATTER AS YOU COMMITTED FALSE ADVERTISEMENT...HERE IS THE BLOG...

DON'T BUY FROM Q.V..C., THEY GOT CAUGHT SELLING OBSOLETE ITEMS AS STATE OF THE ART, IN COMPUTERS. WE HAVE PROOF & ARE INFORMING THE PUBLIC. THEY WERE SELLING NOTEBOOKS AS BEING BUILT TO ORDER, BUT WERE IN FACT BUILT OVER A YEAR AGO AND STASHED IN THEIR WAREHOUSE...DON'T BUT FROM Q.V.C THEY REFUSE TO RECTIFY THE SITUATION AND NOW WANT US TO RETURN COMPUTER FOR NEWER MODEL, BUT WILL NOT SEND IT TILL WE RETURN OBSOLETE ITEM. THEY GOT CAUGHT & ARE TRYING TO KEEP US QUIET FOR THIS NEW MODEL. WE WOULD RATHER INFORM THE PUBLIC NOT TO BUY FROM Q.V.C AS THEY GOT CAUGHT SCAMMING...WHO KNOW'S HOW MANY OTHER TIMES THAY HAVE SCAMMED THE PUBLIC WITH THEIR ITEMS? PUBLIC BEWARE...DO NOT SHOP OR BUY FROM Q.V.C.

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9:09 am EST

QVC never delivered product

After ordering a tv in Dec they claimed we would receive it on FeB 7th, we never heard anything from the delivery company and keep calling QVC. They said "we have till the 7th" . On the 4th we called and they said the delivery company canceled because they couldn't reach us, that was later changed to "we canceled"! Both are lies! no one spoke to us, QVC has claimed to have this at there corporate level. And will contact us. Again no one has! What a bunch of frauds! I will buy somewhere else thank you very much. Once again even in a bad economy, companies show they do not care about the customer.

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REPENTURSINS
Absecon, US
Apr 21, 2011 5:06 am EDT

WE POSTED THIS IN EVERY YAHOO BLOG, AND WE SPOKE TO N.B.C. T.V. AND THEY ARE LOOKING INTO DOING THE STORY...ALSO YOU REFUSED 3 WAY CALL WITH DELL, AND DELL REP TOLD Q.V.C. THAT THEIR SOLUTION WAS UNACCEPTABLE. DELL IS LOOKING INTO THIS MATTER AS YOU COMMITTED FALSE ADVERTISEMENT...HERE IS THE BLOG...

DON'T BUY FROM Q.V..C., THEY GOT CAUGHT SELLING OBSOLETE ITEMS AS STATE OF THE ART, IN COMPUTERS. WE HAVE PROOF & ARE INFORMING THE PUBLIC. THEY WERE SELLING NOTEBOOKS AS BEING BUILT TO ORDER, BUT WERE IN FACT BUILT OVER A YEAR AGO AND STASHED IN THEIR WAREHOUSE...DON'T BUT FROM Q.V.C THEY REFUSE TO RECTIFY THE SITUATION AND NOW WANT US TO RETURN COMPUTER FOR NEWER MODEL, BUT WILL NOT SEND IT TILL WE RETURN OBSOLETE ITEM. THEY GOT CAUGHT & ARE TRYING TO KEEP US QUIET FOR THIS NEW MODEL. WE WOULD RATHER INFORM THE PUBLIC NOT TO BUY FROM Q.V.C AS THEY GOT CAUGHT SCAMMING...WHO KNOW'S HOW MANY OTHER TIMES THAY HAVE SCAMMED THE PUBLIC WITH THEIR ITEMS? PUBLIC BEWARE...DO NOT SHOP OR BUY FROM Q.V.C.

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8:12 pm EDT
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QVC bait and switch prices

I did a search for a bath and body gel Philosophy Red Fishy. It came up on the QVC search page as $Special Price $ 22.73. I hit “add to cart” and it come up at $25.00. Not a big difference but with Shipping at over $5 it was. I printed the page and saved it and sent an email to QVC asking for the special price. They did not respond to me until they had fixed the page and told me I had watched the video which listed the special price. I watched no video and had the print out to prove the price but they refuse to answer me further. Just an example of bad customer service…imagine if you really need them to help you.

My scan is not formatted to attach here.

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6:40 pm EDT

QVC I like using them but I need to be able to speak to an employee when I have a complaint

Been having some problems with QVC. I have been using them for some time and never had any complaints but lately i am having a billing dispute on a purchase i made and i cant seem to get anyone on the phone to speak with about this. Is their a main number to call where they can answer questions from customers about prices and exchanges. I like using them but i need to be able to speak to an employee when i have a complaint.

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WellllleuNuf
Cordele, US
Mar 16, 2014 1:11 pm EDT

Amy.L.Trice@qvc.com

This is the contact info for one of the few people at QVC capable of understanding, processing and remedying any legitimate e complaint.

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REPENTURSINS
Absecon, US
Apr 21, 2011 5:05 am EDT

WE POSTED THIS IN EVERY YAHOO BLOG, AND WE SPOKE TO N.B.C. T.V. AND THEY ARE LOOKING INTO DOING THE STORY...ALSO YOU REFUSED 3 WAY CALL WITH DELL, AND DELL REP TOLD Q.V.C. THAT THEIR SOLUTION WAS UNACCEPTABLE. DELL IS LOOKING INTO THIS MATTER AS YOU COMMITTED FALSE ADVERTISEMENT...HERE IS THE BLOG...

DON'T BUY FROM Q.V..C., THEY GOT CAUGHT SELLING OBSOLETE ITEMS AS STATE OF THE ART, IN COMPUTERS. WE HAVE PROOF & ARE INFORMING THE PUBLIC. THEY WERE SELLING NOTEBOOKS AS BEING BUILT TO ORDER, BUT WERE IN FACT BUILT OVER A YEAR AGO AND STASHED IN THEIR WAREHOUSE...DON'T BUT FROM Q.V.C THEY REFUSE TO RECTIFY THE SITUATION AND NOW WANT US TO RETURN COMPUTER FOR NEWER MODEL, BUT WILL NOT SEND IT TILL WE RETURN OBSOLETE ITEM. THEY GOT CAUGHT & ARE TRYING TO KEEP US QUIET FOR THIS NEW MODEL. WE WOULD RATHER INFORM THE PUBLIC NOT TO BUY FROM Q.V.C AS THEY GOT CAUGHT SCAMMING...WHO KNOW'S HOW MANY OTHER TIMES THAY HAVE SCAMMED THE PUBLIC WITH THEIR ITEMS? PUBLIC BEWARE...DO NOT SHOP OR BUY FROM Q.V.C.

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4:04 pm EST
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QVC scam

After shopping on line for a Christmas gift, my checking account has been billed 3 times for 11.95, when I call their phone number they ask for more credit card info, and a pin/account number, yet my bank does not even have a phone number for these creeps, why TF hasn't the Fn gov't done something about these jerks, if I could get a physical hold of just one of these folks I'd educate them on just how wrong it is to steal!

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4:52 pm EST
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QVC misleading/dlatantly false shipping estimates

http://www.ftc.gov/ftc/contact.shtm

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Used to be shopper
, US
May 20, 2014 10:05 am EDT

I used to order from QVC until I started receiving items that had been used and returned by other people. Handbags with hair brushes, hair and crumbs in them and toothbrushes that were opened and looked used. I even had them send me an e-mail asking me to return a wine opener that was given as a gift because it was defective. I think that you should get something that is NEW shipped to you and not something that someone else has already used. After all, I am paying for a new product, I am not buying something from a garage sale and I did not offer the return policy that they have, they did. If this were the case, then QVC should advertise their items as used. I think that it is false advertisement when you send a person a used item when they are paying for a new item. I don't shop QVC any more for this reason and the fact that many of their items are of very poor quality and end up getting returned anyway. I would rather see what I am paying for and know that it doesn't look like a rummage sale item, especially when I am going to give it as a gift. Just wanted to put this out there.

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REPENTURSINS
Absecon, US
Apr 21, 2011 4:58 am EDT

WE POSTED THIS IN EVERY YAHOO BLOG, AND WE SPOKE TO N.B.C. T.V. AND THEY ARE LOOKING INTO DOING THE STORY...ALSO YOU REFUSED 3 WAY CALL WITH DELL, AND DELL REP TOLD Q.V.C. THAT THEIR SOLUTION WAS UNACCEPTABLE. DELL IS LOOKING INTO THIS MATTER AS YOU COMMITTED FALSE ADVERTISEMENT...HERE IS THE BLOG...

DON'T BUY FROM Q.V..C., THEY GOT CAUGHT SELLING OBSOLETE ITEMS AS STATE OF THE ART, IN COMPUTERS. WE HAVE PROOF & ARE INFORMING THE PUBLIC. THEY WERE SELLING NOTEBOOKS AS BEING BUILT TO ORDER, BUT WERE IN FACT BUILT OVER A YEAR AGO AND STASHED IN THEIR WAREHOUSE...DON'T BUT FROM Q.V.C THEY REFUSE TO RECTIFY THE SITUATION AND NOW WANT US TO RETURN COMPUTER FOR NEWER MODEL, BUT WILL NOT SEND IT TILL WE RETURN OBSOLETE ITEM. THEY GOT CAUGHT & ARE TRYING TO KEEP US QUIET FOR THIS NEW MODEL. WE WOULD RATHER INFORM THE PUBLIC NOT TO BUY FROM Q.V.C AS THEY GOT CAUGHT SCAMMING...WHO KNOW'S HOW MANY OTHER TIMES THAY HAVE SCAMMED THE PUBLIC WITH THEIR ITEMS? PUBLIC BEWARE...DO NOT SHOP OR BUY FROM Q.V.C.

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pugru2
Palm Harbor, US
Dec 18, 2009 8:53 pm EST

First of all, learn how to proof-read. Second you need to look up the work ESTIMATED, it doesn't mean definite. Most companies have a shipping time frame of 7-10 days (which it seems as if you are in it). Your complaint is only valid if you don't get it by Christmas. And if you don't, QVC only has to refund shipping costs. It doesn't actually sound as though you were lied to at all. Seems to me like you just want to put up a fuss about nothing. Sit back and think a little harder about what this will do to your life in the long run. Again, I would like to stress you use your computer to look up the term ESTIMATED.

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11:03 am EDT
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QVC - screwed me twice

I ordered a Samsung tv from QVC using a prepaid debit card (Walmart) and everything was fine till I got a call a few days later explaining they didn't accept prepaid debit cards (nice of them to process it though). I canceled my order, but asked if I could use my bank debit card. They said yes, they accept those. So after waiting TEN days for them to return...

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1:26 am EDT
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QVC poor service

I ordered a Samsung tv from QVC using a prepaid debit card (Walmart) and everything was fine till I got a call a few days later explaining they didn't accept prepaid debit cards (nice of them to process it though). I canceled my order, but asked if I could use my bank debit card. They said yes, they accept those. So after waiting TEN days for them to return my money I deposited it and ordered a Philips tv I liked. I called 4 times over the last few days every time being told the order was fine. They told me yesterday it had processed and authorized and I would get the tv Friday. Tonight I noticed the charge dropped off my account so I called my bank. They said QVC canceled the order. ###s! I called QVC and checked online and both say my order is shipping and I will get it Friday. This is the second time. Screw them. I am ordering it from Newegg in a few months for cash like I should have in the first place. QVC is just out to make interest off our money.

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REPENTURSINS
Absecon, US
Apr 21, 2011 5:04 am EDT

WE POSTED THIS IN EVERY YAHOO BLOG, AND WE SPOKE TO N.B.C. T.V. AND THEY ARE LOOKING INTO DOING THE STORY...ALSO YOU REFUSED 3 WAY CALL WITH DELL, AND DELL REP TOLD Q.V.C. THAT THEIR SOLUTION WAS UNACCEPTABLE. DELL IS LOOKING INTO THIS MATTER AS YOU COMMITTED FALSE ADVERTISEMENT...HERE IS THE BLOG...

DON'T BUY FROM Q.V..C., THEY GOT CAUGHT SELLING OBSOLETE ITEMS AS STATE OF THE ART, IN COMPUTERS. WE HAVE PROOF & ARE INFORMING THE PUBLIC. THEY WERE SELLING NOTEBOOKS AS BEING BUILT TO ORDER, BUT WERE IN FACT BUILT OVER A YEAR AGO AND STASHED IN THEIR WAREHOUSE...DON'T BUT FROM Q.V.C THEY REFUSE TO RECTIFY THE SITUATION AND NOW WANT US TO RETURN COMPUTER FOR NEWER MODEL, BUT WILL NOT SEND IT TILL WE RETURN OBSOLETE ITEM. THEY GOT CAUGHT & ARE TRYING TO KEEP US QUIET FOR THIS NEW MODEL. WE WOULD RATHER INFORM THE PUBLIC NOT TO BUY FROM Q.V.C AS THEY GOT CAUGHT SCAMMING...WHO KNOW'S HOW MANY OTHER TIMES THAY HAVE SCAMMED THE PUBLIC WITH THEIR ITEMS? PUBLIC BEWARE...DO NOT SHOP OR BUY FROM Q.V.C.

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2:01 pm EDT
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QVC - hold on bank acct

I placed an order on the 15th of August then saw the same product that came with a kit on the 16th. They said "no problem we'll cancel the order and reorder ” what they didn't say was that there was a hold on my account for the first order. So when they did the reordered they put another hold on my account. There were two holds for 7 days and here come the...

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1:56 pm EST

QVC bait and switch on product offer

I ordered a set of pans from QVC. The product id, description and picture stated that the pans would be blue. When the package arrived, the pans were red. The description has now changed on the website to say that the pans are red but the picture remains blue.
Not an expensive set of pans.
Not a big deal and I can live with the red ones.
What is frustrating is the 'bait and switch' tactics they used.
While looking for this specific set of pans, I located them locally and at two other online retailers. I specifically ordered them from qvc.com because they offered the BLUE ones. The price was 5 dollars higher and I would have to have them shipped.
If I wanted red, I would have bought local, saved the 5 bucks and the $7.47 shipping and handling.
Annoying...
I will NEVER do business with QVC again and will advise everyone I meet to do the same. Bad business.

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REPENTURSINS
Absecon, US
Apr 21, 2011 5:08 am EDT

WE POSTED THIS IN EVERY YAHOO BLOG, AND WE SPOKE TO N.B.C. T.V. AND THEY ARE LOOKING INTO DOING THE STORY...ALSO YOU REFUSED 3 WAY CALL WITH DELL, AND DELL REP TOLD Q.V.C. THAT THEIR SOLUTION WAS UNACCEPTABLE. DELL IS LOOKING INTO THIS MATTER AS YOU COMMITTED FALSE ADVERTISEMENT...HERE IS THE BLOG...

DON'T BUY FROM Q.V..C., THEY GOT CAUGHT SELLING OBSOLETE ITEMS AS STATE OF THE ART, IN COMPUTERS. WE HAVE PROOF & ARE INFORMING THE PUBLIC. THEY WERE SELLING NOTEBOOKS AS BEING BUILT TO ORDER, BUT WERE IN FACT BUILT OVER A YEAR AGO AND STASHED IN THEIR WAREHOUSE...DON'T BUT FROM Q.V.C THEY REFUSE TO RECTIFY THE SITUATION AND NOW WANT US TO RETURN COMPUTER FOR NEWER MODEL, BUT WILL NOT SEND IT TILL WE RETURN OBSOLETE ITEM. THEY GOT CAUGHT & ARE TRYING TO KEEP US QUIET FOR THIS NEW MODEL. WE WOULD RATHER INFORM THE PUBLIC NOT TO BUY FROM Q.V.C AS THEY GOT CAUGHT SCAMMING...WHO KNOW'S HOW MANY OTHER TIMES THAY HAVE SCAMMED THE PUBLIC WITH THEIR ITEMS? PUBLIC BEWARE...DO NOT SHOP OR BUY FROM Q.V.C.

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mookie7635
Philadelphia, US
Dec 09, 2008 10:49 pm EST

I agree that QVC's selling tactics are questionable. I stopped doing business with them months ago. I can't honestly say they did a bait and switch with me. However, I have found their pricing on many items non-competitive. For many things (not all) you can go to the vendor's website and get the same item less expensive. The reason being is the vendors often provide free shipping. It is true that due to their buying power they can make special deals on sizing and/or kits. I have found, however, that I only use a few items in the kits so the value is not really there. I prefer to buy a specific, individual item right from the vendor. If the product is unique to QVC, I usually go to the vendor's website and many times they have a similar product. To each his/her own, but I do not really have much faith in QVC these days. This is only my opinion.

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12:33 am EST
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QVC customer service and service not what it used to be

Previously when I've returned an item, it showed up on the order status within a day or so. Not this time. Now they are saying it could take 17 days to process. To be honest, I could have just returned it for a refund and ordered another one and received it faster. I had to return the item because it was defective. All they had to do was send me one that is not defective. 17 days? Come on. Also, if you check your order status they do not update this on a daily basis. You can order something on the 20th of the month and on the 25th it will still show that you ordered it on the 20th with no further info on the status. I've been shopping with QVC for approx. 8 years and in the past year their service has just gone downhill. I'm looking into HSN.

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HMAAllen
, US
Nov 25, 2023 7:08 am EST

If the product is poor- customers should be permitted to return-

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ruth junious
Columbia, US
Nov 13, 2023 9:50 am EST
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Some will Candels come on for a short time but the other will not. This is from my last order from you.

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Shopper against fraud
Pleasanton, US
Jul 04, 2023 6:14 am EDT
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I want my 6.95 returned back to my personal credit card and then all my personal info removed from this company

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Shopper against fraud
Pleasanton, US
Jun 28, 2023 10:40 pm EDT
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Please beware of QVC dirty selling practices.They don't stand behind their products and they try to keep your refund for the cost of return shipping.Not ALL return shipping fees are listed in the return section

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BellaandTom63
Wythenshawe. Manchestet., GB
Jun 11, 2023 6:19 am EDT
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I have placed an order today for two Lock n Lock items. My FIVE4U discount voucher was valid, it stated this as i was placing my order. When i went to check out, the FIVE4UVoucher was not shown at the checkout. Why was this?

I feel let down, and disappointed.

Miss Debra Baylis.

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Elaine ellement
, US
May 15, 2023 5:41 pm EDT
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I purchased from pawfun April 15th and can't get an answer from them.where it is. I've.sent 10 emails and no answer but they chard my card April 15th

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Marilyn Meeker
, US
Apr 30, 2023 11:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I ordered chairs from a QVC 2 for $19.99 and 2 more free.Now I’m assuming as many other people We’ve

been scammed. I just can’t believe this I will never order from QVC again

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Gail Bogenrief
, US
Mar 04, 2023 10:58 am EST

My husband an I wanted to buy a shedder from one of the show they had . It was on January 26,2023. It was a Indigo blue . E242075. They it was okay they took are name and address. Telephone number. I call on February's 24 2023 I asked were the shedder was and they said it was decline because of are passed history with the compny..

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Dianne Madison
, US
Feb 01, 2023 9:49 am EST

Once again another very small and light picture came crashing down off the wall. These were two incidents so I'm really angry about this false statement you're claiming about this product. I'm not sure if I can trust QVC anymore and that's a shame because I purchase a lot from you. Dianne Madison

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Stop and Shop
Medford, US
Dec 31, 2022 11:35 pm EST
Verified customer This comment was posted by a verified customer. Learn more

You need to tell the customers that earrings are small.The mathematical situation is not good for some people.Writing the earrings are small,large and medium is best.

QVC Customer Reviews Overview

QVC is a popular online shopping destination that offers a wide range of products, including fashion, beauty, home goods, electronics, and more. The website has received numerous positive reviews from satisfied customers who appreciate the convenience of shopping from home and the quality of the products offered.

One of the most notable positive points of QVC is the variety of products available. Customers can find everything from high-end designer fashion to affordable home goods, making it a one-stop-shop for all their needs. Additionally, the website is easy to navigate, with clear categories and search functions that make it simple to find what you're looking for.

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Finally, QVC's customer service has received high marks from many reviewers. Customers appreciate the helpful and friendly representatives who are available to answer questions and resolve issues. Additionally, the website offers a variety of resources, including product reviews and customer feedback, that can help shoppers make informed decisions.

Overall, QVC is a highly regarded online shopping destination that offers a wide range of products, high-quality items, and excellent customer service. Whether you're looking for fashion, beauty, home goods, or electronics, QVC is a great place to start your search.

QVC In-depth Review

Product Range and Variety: QVC offers a wide range of products, from fashion and beauty to electronics and home goods. They have a diverse selection that caters to different tastes and preferences.

Quality of Products: The quality of products sold by QVC is generally high. They partner with reputable brands and ensure that their products meet the expected standards. However, it's always a good idea to read customer reviews and ratings before making a purchase.

Pricing and Value for Money: QVC offers competitive prices for their products. They often have special deals and discounts, allowing customers to get value for their money. It's worth comparing prices with other retailers to ensure you're getting the best deal.

Customer Service and Support: QVC has excellent customer service and support. Their representatives are knowledgeable and helpful, addressing any concerns or issues promptly. They strive to provide a positive shopping experience for their customers.

Website Design and User Experience: The QVC website is well-designed and user-friendly. It's easy to navigate and find the products you're looking for. The search function is efficient, and the checkout process is smooth and hassle-free.

Shipping and Delivery: QVC offers reliable shipping and delivery services. They provide estimated delivery dates and tracking information, allowing customers to stay updated on their orders. The shipping fees are reasonable, and they offer expedited shipping options for those who need their items quickly.

Return and Refund Policy: QVC has a fair return and refund policy. They offer a 30-day return window for most items, allowing customers to return products if they're not satisfied. Refunds are processed promptly, and the customer service team assists with any return-related queries.

Customer Reviews and Ratings: QVC provides customer reviews and ratings for their products. These reviews are helpful in making informed purchasing decisions. They give insights into the quality and performance of the products, helping customers choose the right items for their needs.

Promotions and Discounts: QVC frequently offers promotions and discounts, making shopping more affordable. They have special deals, clearance sales, and exclusive offers for their customers. It's worth checking their website or subscribing to their newsletter to stay updated on the latest promotions.

Overall Shopping Experience: Overall, shopping on QVC is a pleasant experience. They have a wide range of products, competitive prices, and excellent customer service. The website is user-friendly, and the shipping and return processes are efficient. With their promotions and discounts, QVC provides a great shopping experience for customers.

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QVC contacts

Phone numbers

+1 (484) 701-1000 +1 (800) 345-1515 More phone numbers

Website

www.qvc.com

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