Complaint Rating:

Beware of Chase Credit Card. I signed-up for this credit card thinking Chase was very reputable. However, after paying-off a ~$2,500 balance shown on my May 2007 statement as "New Balance", I discovered today on my credit report I'm over 30 days late on this account! After logging-on to my account, I discover I have a ~$9 balance. Customer service tells me there are "Residual Fees". They have retracted the $9 charge, but they will do nothing to resolve my credit scores, which have been negatively affected by this. I must now spend another 1-2 hrs resolving this issue, not to mention the harm already done in regards to recent financing and rates offered. Beware of Chase - they will end up sticking it to you.