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Quicken Loans Complaints - Stay away from this company

Review all Quicken Loans complaints

Quicken Loans

Posted: 2009-01-28 by   jpp156
Stay away from this company
Complaint Rating:  100 % with 2 votes
Company information:
Quicken Loans
United States

This company is pure corporate greed. Stay away from them. Take my warning and go to another mortgage lender. Other mortgage lenders will have lower closing costs and can get a better rate. Trust me and call a local mortgage company or bank that you trust. Do not give Quicken Loans your credit card information because you never see your $500 again.
If you want a taste of the "smooth" talking sales people that I am talking about, then call Quicken Loans and ask for Jim Chepes. Really you can talk to anyone there because they are all from the same mold of sleezy liars. Unfortunately the mold didn't break yet. Hopefully the government or some fair business investigation will find that this company is the low of the low.
I hope to save at least one person's $500 since I lost mine.
Comments United States Loans
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 273 days ago by   Dave 0 Votes
I would have to agree with you on the sleazy liar part. I tried to get some information out of these people on loan rates after they contacted me from an application I filled out on Lending Tree. The guy I spoke to was fast-talking and loaded with pleasantries about how great his company was and how they were the top lender and blah, blah...

Then he started talking about 1 point for this and 1 point for Fannie Mae and by the time he was done, he had me paying ~7K to refinance a 190, 000 loan. And all I had to do was give him my credit card for a good faith deposit of $750.00 (yeah right).

Fortunately, I did not give them any money or sign and agreements with them but I did check with my local banker and got a fixed rate that was 1/4 point lower than QL and the fees were more than 50% less.

I got an ill feeling when I was speaking to this fast-talking snake-oil salesman at Quicken Loans and decided to go elsewhere. However, they badgered me by phone and through e-mail for several days afterwards until I called them out on the Fannie Mae fee which you don't pay unless you are taking cash out. I told them they were full of BS. Since then, they have left me alone fortunately. I have done 5 mortgages and couple of re-finances and construction loans and never run across anything like this before.

They try to get you to sign with them right away by telling you that you must lock in the rate or it will go up. But the truth is they are trying to hook you in so you can't go someplace else once you discover you are being hood-winked by these people.
 158 days ago by   Honest Senor 0 Votes
Thanks for saving me 500.00...I got the same snake oil dude you did JPPI..sent him your article..did not stop him from trying, trying and esculating to other salespeople..who scolded me for not doing business!!!

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