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VoteAndDate.com

Bidz.com Complaints - quality of merchandise; their return policy wioth 15%; ad the face that they are selling items which are not what they say they are

Review all Bidz.com complaints

Bidz.com

Posted: 2008-10-12 by Michael [send email]
quality of merchandise; their return policy wioth 15%; ad the face that they are selling items which are not what they say they are
Complaint Rating:  0 % with 0 votes
Company information:
bidz.com
3562 eastham dr.,
Culver City, California
United States
bidz.com

brought five items on auction at Bidz.com and received them about a week later. the items in question were of extremely low quality and not as described. All the mrechandise was garbadge pure and simple. when we call bidz.com and told them we wantede our money back we were told we would have to pay a 15% return shelving fee.

whay hasn't anyone gone to the consumer fraud people or the attorney generals office in the state they live in? Has ayoe thought of a class action suit???
Comments United States E-Shopping
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Comments

28 days ago by Bidz.com [send email]
Dear Customer,

We would like to begin by apologizing for any inconveniences this may have caused.

All of our items are 100% guaranteed to be as described. If they are not as we described them, you then receive a refund in full. When the item is inspected and it meets the information we disclosed during the auction, the item is then determined to be as described. If you by any means you are not satisfied with the item you may return it but you may be subject to a 15% restocking fee. This is all determined upon inspection of the item(s).

Please feel free to contact us with any questions and or concerns.

Thank you,
Bidz.com
28 days ago by Gineata [send email]
I have been buying items from bidz for over two years now. I have spent well over 3000.00 I have always been delighted with everything I purchased. I took a gold watch to Zales for appraisal and they were shocked that I had picked up a $6, 000.00 solid gold watch with swiss works for only 600.00 I will quote the sales guy at zales "I could take a hammer to this and sell it for 600.00 how am I going to sta in business with these kinds of guys out there????!" I got a huge ruby ring with diamonds for $300.00 and I had to stop wearing it as so many people stopped me on the street to ask me where I got it! all that attention was getting on my nerves! my advice to new buyers with any online company is to start low and go slow until you think you really know!

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