Qatar Airways
reviews and complaints

I would like to draw your attention towards a recent incident that happened between one of Regency Travels Ltd.’s corporate passengers and your esteemed airlines in Dhaka, Bangladesh. On 25th Jan our passenger was supposed to visit Teheran to attend a training arranged by Iranian Cultural Section of Iranian Embassy but due to incompetence of Qatar Airways’ Dhaka Airport personnel he could not travel on that day. According to the Dhaka Airport QR personnel (the passenger does not know his name) him was not holding a genuine visa of Iran & kept him waiting at the airport for two and half hours.

After the flight departed, the QR staff informed him that his ticket has been cancelled & took him to QR Airport Office. When my passenger went there, the QR staff showed his visa to other people who assured him that the visa is original. After all this time, the QR staff asked the passenger to show him the invitation for the Training Program. Since the passenger could not provide any training program document instantly, QR staff refused to put him on a later flight by showing cause of not having “Training Program Paper”. Whereas, if the airport personnel had asked for the document in the first place he could have arranged it within thirty minutes or at least before flight departure.

We complained to Qatar Airways sales staff and also to the Country Manager regarding this incident but did not receive any satisfactory reply. We also requested them to send him on a flight the next day without any charges. Since, they could not to do so we reissued the ticket for 1st Feb 2012. Then again, we requested them to waive the date change fee (as passenger himself changed 1st time the date of travel after issuing the ticket) & reissue charge. Even then Qatar Airways could not help us. In the end, Regency Travels Ltd paid for the charges and gave the new ticket to him.

Regency Travels Ltd. has been doing business with Qatar Airways for the last 11 years and have usually received positive support until now. The above incident has been very unfortunate and has disappointed not only my company but my valued client as well. We thereby request your good self to kindly waive the date change fees and reissue charges for the above mentioned passenger. Hope to receive a positive response from your end and pray our business relation stays healthy in the future.

My wife was returning to Amman, Jordan from Peshawar through QR 347 on 14 January at Peshawar Airport. My wife has a special multiple entry visa emborsed on her passport from the Foreign Affairs Ministry of Jordan because I have a full diplomatic status in Jordan being the country head of United Nations. She was refused boarding because the staff on the check-in counter could not read Arabic and misread the date of visa being granted [protected]) as the date of expiry of the visa whereas it was clearly written in Arabic that the visa is valid for one year.

My wife had to go through severe mental stress because my children are alone in Amman (I am currently in Baghdad) and we planned as such that the day I leave for Baghdad, my wife will arrive in Amman to take care of my children. Because of this sheer negligence my children have to go through exemplary mental stress and I am planning to sue Qatar Airways through the UN system. My wife will be returning now on 19 Jan (I had to pay the penalty for pushing her date of return to 19 Jan). If you guys dont have somebody who understand Arabic on the check-in counter, whose fault is this?

My parents aged 65 and 78 yesterday travelled from Houston to Karachi via Doha. They complained that food was not good and airline staff was not responding to their calls. In one incident my mother wanted water from long time she tried calling staff but nobody came as she had front economy seat and she cannot walk long as she is old and had wheelchair assistance. she walked passed business class to the service area and asked for water. The staff replied this is business class service area go back to the end of economy service area to get water. my mother told her that she is dying from thirst and you are not responding, then she gave her water in a glass she had drank 2 glass there (She did not even give her a bottle to take). I am very upset with this type of behavior.

I had a number of problems on a flight from UK to Bangkok by Qatar Airlines. 1. The airport staff in Manchester were rude and unhelpful; I guess they were stressed out but the supervisor was too busy to even speak to us on the telephone when we checked in. 2. My family were 2.5 kg overweight (10kg in total) for which we were charged 433 UK Pounds. 3. I find this charge would have been expected on a budget airline, but not on one so called a 5 Star airline; as an expat I have often travelled with a few kg extra and never had a problem. 4. Fly by EMIRATES they are excellent, and they also offer a much bigger baggage allowance,

5. On the flight from UK to Qatar, the seat was quite dirty, tons of dirt and stuff shoved in the magazine rack, dirty seats. I suspect that UK ground staff are too expensive so they do all the cleaning in Qatar or in cheaper countries. 6. I complained to Qatar Airlines, several times didnt get a reply when I did it was not helpful. 7. Dont fly by Qatar Airlines, there are much better companies out there.

I flew from Khartoun via flight no.QR-521 to Doha-Qatar on 22nd October since I have one hour and a half stop over in Doha .My bag was taged for Doha QR-521 and then to QR-624 Kuala Lumpur. Upon my arrival I can not find my bag and reported to Property Irregularity Report in Kuala Lumpur. After checking online staff find out the bags were detained in Doha-Qatar. Due to this irresponsible manner of Qatar Airways staff I have to bear a loss of time and money, have my apartments keys in the bag and have to pay for hotel one night plus still several items are missing i.e. a hard drive, a mouse, etc.

Still waiting to received my lost objects in Kuala Lumpur and an explaination on this matter.

First I have to say I remained loyal to this company for over 6 years despite my luggage was lost 3 times, other negative experince I have had and extremly poor service that is only getting worse with every year. This, I hope, was my last flight with qatar and I won't give it a chance again.
So what made me reach this point is that my lugguge bag has been fitched during my last flight and ipad stolen from it.
While waiting for boarding I have been approached by one of the company representative and asked to give my hand luggage bag to the luggage section instead of taking it to the cabin as ' it looked more then 7 kg that was allowed" without even checking the real weight. I have handed over it and didn't even think that I will receive it once I reach final destination opened, searched through by someone and missing something, my ipad.
I am still waiting for responce and noone from the company who I have dealt with regarding my problem has shown any interest to help me or at least any attention. My mail which I have sent to customer complaint department did not have any reply yet and honestly I dont even hope. I have been told that qatar airways does't hold any responsabilities about valuable items loss from lugguge and that it is my responsability to take all my things with me.. Which I did and thats why I carry hand lugguge with me which I was told to give away. Extremly dissapointed.

Two days later now and still my son did not receive his luggage that was left behind in doha by qatar airline!. He is flying to uk tomorrow to play cricket for the next 6 months. In his luggageare cricket gear he bought here. Nombody answers the phone not in oman or south africa. Just voice recorders! He was promised a phone call by qatar airlines on the 15th of april. No call and no luggage. This is pathetic! And they call themself airline of the year. If I see al the complains about this airline and more spesific about luggage not returned in time I cannot belief that they are airline of the year. I will never book with this airline again and I hope that mor people will support mein this matter.

Susan bobsin, passenger for flight qr647 manila-doha-berlin, was fraudulenty forced by qatar employee kathryin to purchase a return ticket from germany back to the philippines although she had a valid visum for germany and a i-visum for the united states and tried in vain to explain to kathyrin that she had no plans to return to the philippines. to assure that suan bobsin would catch flight qr647, mr. bobsin, susan's husband, purchased immediately online a return ticket berlin-manila, which could be documented on the qatar website at once. however, qatar employee refused to let susan bobsin check in because she fraudulenty claimed that the purchased ticket did not show a ticket number. susan bobsin was hindered to board and had to fly back to leyte the same day. mr. bobsin filed an official complaint in germany, has issued a default summons and has reported qatar aiways rep gregory epps germany, qatar rep mahmoud al-sabbagh qatar, airline employee kathryn to the authorities because of fraud.

10 feb 2012 flight number qr813 from hong kong to doha seat 30j. Unfortunately the seat I was sitting in was broken I lent back and my seat fell back rather fast the man in the seat behind me spilt hes drink in hes lap he was not very forgiving and made me feel rather foolish when I apologised to him, saying inform the staff. I let the steward know thay came and helped the man behind me puling and pushing at the seat I was sitting in, after staff left I fell asleep then I was woken and asked if I would move to another seat because the man in seat behind me didn't want my chair in recline chair was broken I had no option. I was not happy at this point I had been made to feel foolish woken from my sleep and now have to move I was traveling alone very tired I had to save for a very long time to visit my daughter in hong kong this was a holiday I may never be able to afford again very sad that a broken seat on your flight has caused me such distress I would how ever like to thank the steward who did find me an alternative seat and he was genuinely sorry he could see how distressed I was I am in my 50s and this is the first time I have ever sent a letter of complaint maureen scott

We are two sisters registered ourselves with Qatar Airways Privilege Club Member. We have taken a journey from Karachi-Doha-Dar Es Salaam and return Dar Es salaam-Doha-Karachi. Our Privilege Membership and my sister’s Ismat Rajabali Privilege Membership. We have faced enormous trouble to claim our Qmiles. For the first one way journey we have to lodge written complaint to get our claim mileage. Now for the return journey we are not getting the claim mileage. It has been rejected by simply a reason mismatching flight’s information or ticket. We would like to request the Qatar Airways authorities to check our issue and help us to get our true and genuine travelling Q-Mileage to be credited to our account.

Further we beg to kindly renew our Privilege Membership for the next year.

Qatar airways 657
Economy class | airbus a332
7.753, 8 km | 10u 5min cebu-doha qatar airways reservation number: x55loq
this is my second flight with qatar airways, i'm on my way home from cebu to brussels. i'm seated on the last row at the back near the comfort rooms. I had a lot of bites maybe from mosquitoes or bugs in the seat. I didn't like them much because they are very itchy. its from the legs up to my hips. I asked the crew and they just said maybe its mosquitoes and try putting on some cream that is found in the comfort rooms and it didn't work at all. is this part of the 5 star airlines policy? getting bit off in a long journey. anybody here experience the same thing? when I arrived home I felt sick and itchy because of the bites. if they were mosquitoes, then people should be aware that they are deadly because they carry dengue and it causes death to people. what can be done here? I would tell my friends not to book with you anymore.

A cabin crew flying for qatar airways post pictures of her nude while having sexual intercourse. Aside from posing in 2 pcs swimsuits in provocative poses. Pls check on this as it taints the company's image and the cabin crew as well. Thanks.
Check out the website. Youll know shes a cabin crew because her pictures shows her travels around the world as a qatar airways cabin attendant.

Tagged. com and search for her...

Dear Sir/Madam

Last July 21st, on my Doha-Paris QA 019 flight, I suddenly felt squeamish and on the verge of fainting and throwing up. I thus got up to go to the nearest toilet to my seat as its light showed green.

I had been up since 10pm Doha time, having just before taken a first QA flight from Chennai at 4.45 am local time.

A sleepless night, plus jetlag, all very ordinary.

I am not prone to air sickness, but I did feel particularly bad just then.

As it happened, the toilet closest to my seat 'belonged' to the VIPs... which I did not know.
As I proceeded behind the curtain, my way was blocked by a cabin attendant who said 'No, you may not come to this toilet, you belong in economy class, your toilets are over there, please go.'

I was stunned and argued a little, because I felt sicker and sicker, but complied and turned away.

At the other toilets down the aisle, there was a long queue... Two people said they had been waiting for twenty minutes ! Resigned, I waited with them. Nothing happened. I really felt sick and I decided to have another go as there was NO-ONE queuing in the 'VIPs toilets'!

Again, a very sharp refusal, and very angry cabin attendants. Meanwhile, their boss had joined them and I was faced with several hostile faces. I said I felt very bad, that the plane was landing soon (we had all been called back to our seats) and that I didn't see the problem since I was bothering nobody. Another cabin attendant replied that the VIPs had paid extra for their 'own' toilets, that it was not my case, and (in so many words) could I please be sick in my own passenger class.

I realized they had LOCKED the toilets so I could not get in.

I have never seen anything so shameful in my life. A total disgrace. Are we, in economy class, just cattle relegated to their stables?

I insisted, as I could foresee being sick just there and then.

Finally, yet another cabin attendant, extremely angrily, told me to follow her down the aisle, where half a dozen people were still waiting, and asked a man (rather rudely I thought) to let me pass.

Afterwards I still felt very bad, so a fourth cabin attendant, somewhat more sympathetic, handed me an ice cold napkin and a glass of water.

I have no words to qualify this 'I will stick to the rules' attitude towards someone who is overtired and squeamish.

Only in apartheid regimes are there any such things are 'reserved toilets'.

If I get no answer from you, I will file an official complaint to your company for mistreatment of customer.

In no way can I recommend your airline to any of my friends, acquaintances or family, even though everything else during my 4 QA flights was satisfactory.

Yours faithfully,

Mrs C Fremont

Qatar airways recruitment department!

Confidential!

Dear job applicant,

Job ref: q. A-uk-10/014

Vacancies: unlimited for those in the (Aviation industry, it,
Project management. Administration, hospitality, managerial openings)

1: aero engine jobs
2: aerodynamics/fluids jobs
3: air traffic control jobs
4: aircraft interiors jobs
5: airline/office jobs
6: accounting jobs
7: cabin crew jobs
8: cargo jobs
9: customer relations/pass. Service jobs
10: design jobs
11: sales & marketing
12: executive cabin crew jobs
13: finance jobs
14: fitters jobs
15: flight simulation jobs
16: freight jobs
17: front office jobs
18: grad. + apprentice jobs
19: hostess jobs
20: i. T. Jobs
21: landing gear jobs
22: licensed maint (Base) jobs
23: licensed maint. (Line) jobs
24: marketing jobs
25: pilots jobs
26: mechanics. Techs. Elecs jobs
27: quality / safety jobs
28: operations jobs
29: paint sprayers jobs
30: retail jobs
31: sales and purchasing jobs
32: ground staff
33: systems/softer/comms jobs
34: stewards
35: ticketing & reservation officer
36: flight stewards

Contract duration: 4 - 7 years (Renewable, prospects of securing
Permanent positions).

Contractor / employer: qatar airways.

Agent / recruiter: qatar airways career department.

Contract / job location: glasgow / u. K.

Sequel to the job advertisement made, we have reviewed your cv/resume
Sent by our labor consultants http://www.Naukri. com
For a possible job engagement with us and we also wish
To inform you that you are eligible for a job position in qatar
Airways group u. K

Please answer and return the official questionnaire attached to this mail
Alongside your credentials/photograph for qatar airways group u. K which will be
Used to ascertain your final eligibility for a job position in
Reference to your cv/resume as posted prior to this interview by http://www.Naukri. com

*note: only successful and short-listed applicants will be contacted
Either on phone or email!

Good luck!

... ...

Packages
Compensations and benefit packages for these positions remain
Competitive and comparable with those available in leading aviation
Industries across the globe & negotiations are allowed.

Criteria for employment
Contract awards / employment will be based mostly on merit and will be
Considered on experience and profile.

Testimony
Over the years, the best recruited expatriates have been selected via
The internet and the selection has proven to be unbiased & based on
Merit since our clients require the best expertise in various fields
To enable them deliver within specified frames of time and harness the
Opportunities in the operating environment.

Benefits available to short-listed job applicants

* free accommodation

* free feeding

* official vehicle with company driver for locomotion

* family status package + 75% for complete family welfare

* free to & fro travel ticket

* reimbursement for processing of travel paper (S) , visa etc * upfront
Payment of first month's salary + benefits before re-location to job location

Many more incomparable benefits...

Important instruction for job applicants

All completed online interview questions should be submitted to the
Human resources department of qatar airways at:
[protected]@fly-qatarairways. com to enable them ascertain your eligibility
For a job position and make possible considerations for job offer in
Their company.

Only successful and short-listed applicants will be contacted and
Invited for a job position and a mandatory orientation / training
Program scheduled 3 weeks on confirmation of job offer from
Qatar airways group u. K

Sincerely,
Mr. Aaron sage
Human resources, assistant.
Qatar airways.
E-mail: [protected]@fly-qatarairways. com

Questionnaire:

Surname: ________ middle name: ________ last name: ________

Questionnaire

1. Briefly describe your ideal job?

2. Why did you choose this career?

3. What goals do you have in your career?

4. How do you plan to achieve these goals?

5. Can you work well under deadlines or pressure?

6. Tell us about a time when you failed to meet a deadline. What were the repercussions?

7. Do you have reference list?

8. Why do you want to work here?

9. Why should we hire you over the others waiting to be interviewed?

10. What is your current monthly salary package in us dollars?

11. How soon can you travel down to start your new job?

12. What job position (S) are you currently holding with your current employer?

13. What three specific job positions do you target from qatar airways group u. K?

14. Give us full details on the following;

(A. ) full name:
(B. ) permanent mailing address
(C. ) current mailing address
(D. ) tel/mobile number (S)

15. What is your country of nationality? Is it different from your
Present location? If yes please state your current resident country.

16. What is your future plans for qatar airways group u. K?

My second encounter with Qatar Airways was no way near a pleasant experience. In fact I am appalled by their customer service and treatment of passengers. The rigidity and lack of knowledge by their airport staff was unbelievable. Having travelled around the globe and being a frequent flyer on Thai Air (Star alliance) I was facilitated by staff in many regions and countries. However arriving only 3 minutes after the closure of the counter and 57 minutes left for flight departure, I was denied boarding for flight QR 98 on Saturday the 9th of July 2011. Right in front of me was a business class passenger who was accepted. When I tried to plead with the woman in charge called Simona, she refused before even talking to the station manager. When she called, instead of requesting to facilitate a passenger, she told him, I told her so…. I told her I am going for condolences of a close family friend and will loose all my in country flights, she simply said sorry. I mentioned that I am 3 minutes late due to the fact that the train schedule was affected and all the trains were delayed several times, she mentioned that she is aware of it but will not be able to help me.
I was told that the ticket is not refundable and is cancelled. I tried frantically to call the reservation and support, it kept ringing and playing music without indicating that the office is closed on weekends and there is no hotline available for the five star airline. After this I called the Doha office where I was told that I should purchase another ticket worth $1200 if I wish to continue on my trip. On Monday the 11th when I called the reservation and support office the story changed and I was told that the dates of the travel can be changed since the ticket is valid for one year.
This experience left me traumatized and baffled. I was forced to think that for Qatar airways only Business class passengers matter. Their staff is devoured of any compassion for customers and therefore they should replace living human beings with robots. The lady in charge was not aware that all my official travels are indeed in business class since I work for a prestigious organisation. However after this experience I will insist using other options available from Copenhagen especially since Qatar Airways in its infancy has selected the wrong people to work for them.
I do wish that Qatar Airways management takes this story seriously to restore a tattered image in a world full of competition.

Attention:,

Greetings from qatar airways.

This is an affirmation that you have emerged successful and being appointed for the position stated in your appointment document.
The mode of selection was based on the following;

1. Cv and qualification
2. Mode in which your data is being presented on the employment data sheet.
3. Work experiences.
We employ staff based on four core values namely;
Productivity, talent, ambitions and character and we expect all our newly recruited staff to exhibit these core values.
Also we ensure that all our staff especially our international employees are comfortable.

Please find attached herewith, relevant document containing the soft copy of your contract package for your perusal and approval. Your job offer summary is as follows;

Contract duration: 60 months contract term.

Job designation: senior supervisor
Start-up date: flexible
Leave period: twice every 12 months
Job ref: qatar/876/1520
Job location: london united kingdom

Soft copy of your employment agreement,

This agreement is made today between qatar airways uk of the 1st party and you as a 2nd party.For good consideration, qatar airways uk employs the employee on the following terms and conditions.

Article 1: contract period
The contract period shall be for contract duration: the contract shall last for duration of 60 consecutive months; 5 years and could be renewed based on employee's satisfactory services to the company.

Article 2: salary
Qatar airways uk shall pay employee on satisfactory performance of the services the sum of (£ 8, 920) eight thousand nine hundred and twenty gbp basic (Tax inclusive) monthly. I.E. After tax.

Fifty great britain pounds) monthly, equivalent depending on employee's home country.The employee will be reimbursed by the employer for reasonable moving expense incurred only as a result of relocation or early termination of leases, storage charges; procurement of travel documents. Reimbursements shall be made before employees embark on journey not later than five (5) working days after submission of employee's expense report and receipts, this after the acquisition of relevant traveling papers through the assistance of the company's legal adviser on immigration matters..
Employer shall also take care of employees' air ticket including that of employees' family only on employees' early notification to employer and as shall be requested by employee (Only two family members are allowed)

Article 3: duties and position.
Qatar airways uk hires the employee in the capacity of employee's duties may be reasonably modified at qatar airways uk discretion from time to time.

Article 4: employee to devote full time to qatar airways uk.
The employee will devote full time, attention, and energies to the business of the aviation industry, and, during this employment, will not engage in any other business activity, regardless of whether such activity is pursued for profit, gain, or other pecuniary advantage. Employee is not prohibited from making personal investments in any other businesses provided those investments do not require active involvement in the operation of said companies.

Article 5: confidentiality of proprietary information.
Employee agrees, during or after the term of this employment, not to reveal confidential information from rendering any services to any entity to whom said information has been or is threatened to be disclosed, the right to secure an injunction is not exclusive, and the company may pursue any other remedies it has against the employee for a breach or threatened breach of this condition, including the recovery of damages from the employee.

Article 6: disability.
In the event that the employee cannot perform the duties because of illness or incapacity for a period of more than 1 month, the compensation otherwise due during said illness. The employee's full compensation will be reinstated upon return to work. However, if the employee is absent from work for any reason for a continuous period of over 2 months, the company may terminate the employee's employment, and the qatar airways uk obligations under this agreement will cease on that date.

Article 7: termination of agreement.
Without cause qatar airways may terminate this agreement at any time upon 6 days' written notice to the employee the employee will continue to perform his/her duties and may be paid his/her regular salary up to the date of termination. In addition, qatar airways will pay the employee on the date of the termination a severance allowance, less taxes and social security required to be withheld, without cause, the employee may terminate employment upon 6 days' written notice to the employer. Employee may be required to perform his or her duties and will be paid the regular salary to date of termination but shall not receive severance allowance. Notwithstanding anything to the contrary contained in this agreement,

Article 8: death benefit.
Should employee die during the term of employment, qatar airways shall pay to employee's next of kin/family any compensation due through the end of the two months in which death occurred.

Article 9: other benefits
. Free medical care in united kingdom for you and your family for contract duration.
. Excellent educational assistance benefits with family status contracts.
. Complete meals also for you and your family as deemed
. Appropriate.
. Life insurance policy.
Maximum and efficient security both in work place and housing.

Article 10: effect of prior agreements.
This agreement supersedes any prior agreement between the qatar airways or any predecessor of the qatar airways and the employee, except that this agreement shall not affect or operate to reduce any benefit or compensation inuring to the employee of a kind elsewhere provided and not expressly provided in this agreement.

Article 11: settlement by arbitration.
Any claim or controversy that arises out of, or relates to this agreement, or the breach of it, shall be settled by arbitration in accordance with the rules of the united kingdom arbitration association. Judgment upon the award rendered may be entered in any court with jurisdiction.

Article 12: severability.
If, for any reason, any provision of this agreement is held invalid, all other provisions of this agreement shall remain in effect. If this agreement is held invalid or cannot be enforced, then to the full extent permitted by law any prior agreement between the qatar airways (And any predecessor thereof) and the employee shall be deemed reinstated as if this agreement had not been executed.

This is to enable the accommodation reservation department make an early reservation for your accommodation on your arrival.

Visa processing formalities/contact details of the
British immigrations.

The hard copies of your confidential invitation letter and other supporting documents has been sent to the british immigration service for their review and verification.
Kindly note the following points:

1. Processing of u.K work permit visa

Job applicants must contact the alex chambers who are the company’s legal adviser in conjunction with the uk home office on immigration matters for the requirements and cost details for processing the u.K work permit visa and other supporting documents that will be needed for entry into london. All contacts should be made immediately as late application will be detrimental and qatar airways will not hesitate to revoke these opportunities as there are lots of job applicants interested in this opportunity.

Below are the contact details of the company’s legal adviser.

Alex chambers
Contact person: barr. Roe james
Head of visa operations.
E-mail:workpermit.[protected]@hotmail.Co.Uk
Mobile: +[protected]

2. Re-schedule or extension of joining date.

Job applicants must meet and submit all visa requirements to the british immigration service before any request for re-schedule or extension of joining date can be granted. Applicants must note that we will never grant such requests unless all visa formalities must have been met.

Applicants who do not require visa to enter the u.K must submit their flight ticket fees to the british immigration service for the booking and purchase of their flight from london city.
Applicants are to note that meeting all visa requirements of the british immigration service guarantees qatar airways of applicant's seriousness and commitment to work for us.

3. Applying directly to the u.K embassies world-wide

It has come to our notice that most applicants prefer to apply directly to the u.K embassies in their various locations and when they make applications, their visas are usually denied especially job applicants from africa, asia and the middle east. When such visa applications are denied, it takes approximately 90 days to re-apply or make a second application and during this time, the company will not be patient or wait for such an applicant, we usually revoke their offers immediately and recruit some other applicants.

Hence, to ensure that you pass through a hassle free visa application process to the u.K, we have affiliated with the local immigration & visa office here in london, the british immigration service. They will assist you with the visa application, processing of u.K work permit and other relevant insurance and travel packages that will be required for your legal entry into the united kingdom.

Making an application with the alex chambers guarantees your visa approval and in a lesser time as compared with applications made directly to the u.K embassies. Once they get all your necessary papers processed, they will fax copies of the same to the u.K embassy in applicants country of location and such an applicant will be prompted on when to visit the embassy with his/ her passport for the visa stamp.This is the easiest process for international employees to meet up with migration formalities and join us as soon as possible.

4. Immigration expenses, flight tickets & other expenses

Job applicants must bear costs for their immigration expenses and submit receipts of payment(S) for the purpose of reimbursement. For no reason should job applicants request that we shoulder such costs as such requests will certainly be turned down.

This is sequel to our past experiences we had with some job applicants from africa, asia and the middle east where qatar airways shouldered all their immigration expenses, paid them their upfront salaries and till this time, none of these applicants showed up. The contact numbers and emails they submitted are out of use at this time, we are currently battling this case with their various embassies in london and the case is on hearing at the london city crown court.

For this reason, the management board revised her international recruitment policies which entails that all job applicants must bear all travel costs and on arrival to london, present receipts of payments made and will be reimbursed accordingly. Any applicant who finds this unbearable should forfeit this opportunity immediately.

5. Re-reimbursement of immigration expenses, health checkup & other expenses

All expenses made by job applicants will be fully reimbursed on arrival to london or if applicants meet all immigration requirements, we will send the salary & reimbursement application forms for applicants to complete and return to our accounts department for approval. Once approved, we will authorize our bank to transfer funds to any bank account designated by such an applicant.

6. Job description, hotel accommodation and feeding

All details pertinent to this job offer, duties and responsibilities will be made available to applicants on arrival to london for the orientation/ training program.

However, hotel reservations/ accommodation and feeding will be our full responsibility.

7. Orientation/ training programme

There will be a mandatory orientation/training program on newly employed staff is expected to immediately get their travel documents and visa ready at least a week before this date to ensure that they meet up with time.

During the orientation/ training program, newly employed staff of qatar airways will be enlightened on the work out sketch, schedules and time- table. All questions pertaining to newly offered job will be addressed during this period.

Additionally, newly employed staff of qatar airways will be made familiar with the working environment, staff and key executives of qatar airways.

We are glad today because you have taken the very important step in your career,
We congratulate you and look forward to meeting you soon!

Sincerely,
Human resources executive,
Qatar airways uk

--------------------------------------------------------------------------------
Date: mon, 25 apr 2011 01:14:55 -0700
From: [protected]@yahoo.com
Subject: civil architectural draughtsman ( auto cad operator )
To: hrs.Qatar.[protected]@live.com

I had a terrible experience with Qatar Airways. Purchased 2 tickets Madrid/Bangkok and return on the internet with my credit card. When we were about to embark they asked for the original credit card - which I did not have on me, and forced me to purchase 2 new tickets. Over 1 month is gone now and they are seating on my cash - because of course both credit cards/banks paid them in full. Now they claim they are still analysing the situation because of some 'security' issues and are postponing the refund of the extra ticket. Stay away from them, there are other cheap alternatives out there and unless you are prepared to pay business/first there is nothing special about their service and their hub terminal is a basic old fashioned facility.

Hi,
when i was flying on a 4 Leg flight from the states to Qatar passing through SFO, JFK, CAI, DOH QatarAirlines decided to change the flight schedule, they tried contacted me bu as i was over the Atlantic they were not able to (Physical Fact)
now i missed my flight and i was trying to reschedule a new flight and they are asking me for a USD 100 as a no show fee and the reason they have is i didn't have my mobile operating during the time they were trying to call me
i do believe that this is as good as stealing and the customer service they have are the worst ever, they are even charging me class change difference as the class i originally booked is not available anymore
i guess what did top my experience is the fact that they have the worst, most red-tape oriented crew in the world
someone should re-evaluate that airline based on services rather than the many they pay for getting evaluated

Fw: gate bags 2
TO: 1 More1 recipientCC: recipientsYou More
Hide Details FROM:jignasa kansara TO:[protected]@qatarairways.com.qa Message flagged Sunday, 19 June 2011 8:53 AMMessage Bodyecommerce customer support officer
qatar airways
doha
qatar

dear sir
kindly take note of the email and do needful.
thanking you in anticipation
dr. anand taggarsi

----- Forwarded Message -----
From: jignasa kansara
To: head office qatar airways
Sent: Sunday, 19 June 2011 8:47 AM
Subject: gate bags

manager ahmedabad office
qatar airways

dear mr. kaushik,
my wife jignasaben taggarsi and i, dr, anand taggarsi boarded qatar airways flight QR 84 on 12th june at jfk. seats 37j and 37h.
we landed at doha and then boarded QR282 at doha for ahmedabad on 13th june seats 27d and 27f.
at the gate no.10 the staff on duty insisted that we check in our cabin baggage as the flight was full. i am a diabetic and one of the bags contained my medicines. i could not check in that bag.
so he insisted that i should check in the other 2 bags.
i agreed to check in one bag but requested him to allow me to take the other bag in as it was a gift bag from the duty free area at the airport and it contained only 3 bottles of black label johny walker whisky.
i said that the whisky bottles may break if checked in. he insisted on checking in the bag and said that the airline staff is very careful and assured me that nothing would happen.
the baggage tag was GATE BAG 4 157 QR 898301.
ON RECEIVING THE BAG AT THE S.V.P. AIRPORT, AHMEDABAD, THE BAG WAS SMELLING OF LIQUOR AND WET WHEN TAKEN OFF THE BELT. WE FOUND ONE OF THE BOTTLES BROKEN.
the staff at svpa was most uncooperative and insisted that qatar airways was in no way responsible.
ms. khushbu and mr. karan refused to give me your contact number and on my insistence that you should be informed about the incident, reluctantly took down the details and took photos on their mobile phone.
i have waited all these days for a feedback and doubt whether you have been informed.
both my wife and i were very upset by the treatment meted out to us inspite the fact that we travel regularly by qatar to jfk every year.
i am fighting/complaining as a matter of principle as the loss is 33+$ as compared to the rs. 100, 000 that we have spent on our tickets.
till now we were very happy with qatar but this time after the credit card refund experience and this one to add, we feel ill treated.
probably qatar may not care for a routine economy class customer but for us its spending our hard earned money for a vacation gone all wrong.
your rules are so self protecting that i feel helpless except to protest by email and receive a mere apology that too doubtful.
yours truly

dr. anand taggarsi 5RGNIC
jignasaben taggarsi 4VB4XX

bcc :director, customer care, qatar airways head office, doha

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Sir,
I always fly from Qatar Airways whenever I go on a holiday back to my country Nepal. But I always have to face a problem in Tribhuwan International Airport regarding weight issues for the baggages. The people who are in the check in counter always make issues regarding baggage weight and take bribes from the innocent passengers. I was once again a victim of these fraud people in the Tribhuwan International Airport, Nepal as they started to fuss about my extra four(4) kgs. They took about Fifteen hundred (R.S 1500) Nepalese rupees bribe to let me go through . The ticket counter whose name is Ashish Bhattarai was the main culprit and the other one named as Badri Thapa. They wouldn't let any of the passengers with any extra weights of One(1) kg go through without taking bribes. This is not the first time it has happened to me. I was forced to give them bribe back on august too. When I travelled back from london Heathrow I enquired regarding extra kg's of weight that passengers were allowed from the counter and the qatar airways staffs at the time told me that passengers were allowed a maximum of 5 kg's. When i spoke about these to the qatar airways staff Mr Ashish Bhattrai in the airport he started laughing and told me he wouldn't let me go through with the extra weights and i had to pay him and his collegue Mr Badri Thapa extra Fifteen hundred Nepalese Rupees.
It is such a bad thing for we passengers who always fly from Qatar Airways and hope that this incidents will stop in Tribhuwan International airport and the guilty people in the airport will be punished for their deeds.