Complaint Rating:

Company information:
Spirit Incentives
1031 Boston Blvd
United States
Phone: 817-868-6694

Giving us a "Free trip to the Bahams" and leaving us without a place to stay...
I just had to let you know what Spirit Incentives has done this time and boy
are they in trouble now... We finally got our trip to the Bahamas and low and
behold they left us stranded in a forien country with no place to say, we had a
package deal and got the flight but they never paid for the resort. So when we
get there they tell us that we have to pay for the resort and then told us to take it up
with the agency that booked us... it was just a way to get our money, because I
called the resort the day before we left and they said oh don't worry it was
part of a package deal so you won't have to pay... well we get there and
they tell us we have to have our credit card and they are going to charge
$135.00 a night, lol I went off on them and said HELL NO!!! if I'm going to
pay that price I will go to the Westin and stay in luxary... they put us once
again out in the middle of BFE with no way to get around and no way to eat
unless we walk to god knows where... so we ended up in Port Lacaya and stayed in
the Sheraton we got a good price and the people there were great and we were
within walking distance to everything didn't even have to take a cab any
were...So please be aware if ya'll use them that they can put you into
a forgien country with no place to stay... And if you don't have a credit card with enough money on it you could be sleeping on a beach somewhere...We have reported this to the
Minister of Tourism in the Bahamas so that he knows what this company is capable
of and that the people at the resort tried to trick us into staying there and
paying for it all our self... I got and email from him and there will be an
investigation... I'm just tired of them thinking that we are easy prey...
so please be aware if you use them...