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Put Right
Complaint Rating: 
Company information:
ToysRUs
Lancaster, Pennsylvania
United States
etelexus400@juno.com
July 14, I submitted a complaint about ToysRUs on how unproffessional the staff was to me while trying to purchase a toy for my grandson's birthday. I was told that the item I had selected was not for sale due to it being placed on the shelf by mistake. When I called the 1800 number I did not get any satisfaction So I wrote a letter to the corporate office of ToysRus ( you can find the address on their Web site) I must say that they have been very accommodating in trying to rectify the situation. At this time I am satisfied with the results. I so far have received 3 calls and The company is sending me a gift card to purchase the toy I was denied.
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