logo
The most trusted and popular consumer complaints website
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Recently Discussed Complaints

1. (10 mins ago)
Lambert And Lambert
Lambert and Lamber is fake and not who they say they are
2. (50 mins ago)
Ford Motor Company
Peeling paint no warranty
3. (1 hr 9 mins ago)
newage tattoo supplies
scammers
4. (1 hr 23 mins ago)
gulfjobseeker.com
Cheating and Fraud
5. (1 hr 43 mins ago)
FastCardTech
Refuse to give refund

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

Purity Products, Plainsview, New York Complaints & Reviews - A Medicine Show - SCAM

Purity Products Contacts & Informations

Purity Products

Posted:    Lightspeed41

A Medicine Show - SCAM

Complaint Rating:  100 % with 9 votes
Contact information:
Purity Products
Plainsview, New York
United States
An offer of a 'FREE' product trial resulted in unauthorized retention of credit card information, unauthorized shipment of 3 bottles of product and unauthorized charges of $152.60 to our credit card. After researching the multitude of other complaints, we canceled the credit card. The product is non-standardized and non-FDA approved.
- If it walks like a duck, quacks like a duck, it's a duck! Purity Products is a SCAM, nothing more than a modern medicine show - snake oil & voodoo! A fraud!
Comments United States Diet Products
Share with others:  
Was the above complaint useful to you?    


Comments

Sort by: Date | Rating
 19th of Feb, 2010 by   PPResponse 0 Votes
Dear Lightspeed41,

I apologize for any misunderstanding you had with regard to our Free Bottle Offer. When you called the toll free number to place your order for the free bottle, the representative would have offered you the option of being on the Super Saver auto-ship program which provides a significant discount off the retail price as well as free shipping and handling on future orders. They also would have given you information on how to cancel the Super Saver which you are able to do at any time. We record all calls so we can certainly go back and make sure that the offer was presented correctly.

I would also like you to know that all of our formulations contain only premium quality ingredients and our manufacturing exceeds cGMP standards. Additionally, 4 of our biggest selling products are now NSF certified. They are the first of many products we will put through this rigorous, third party, certification process. NSF certification provides an extra measure of consumer confidence that we feel is well worth the cost.

We also believe our Customer Service is second to none. We have a large number of customers and I am happy to say we don’t get many complaints, but even one complaint is one too many. Purity Products proudly maintains an A+ Rating with the Better Business Bureau because of our commitment to Customer Satisfaction. With that said; if you have any issue still outstanding I invite you to contact our Customer Care Management Team directly at: toll free 1-888-769-7873. They will do whatever is necessary to resolve this matter to your complete satisfaction.

Respectfully,
Lori Michel
Quality Control Manager
 31st of Jul, 2010 by   Pissed off like BACON 0 Votes
Thanks for the copypasta, Ms. Michel! Makes us feel all warm and fuzzy and spacial! *sigh* I'm so stupid to have fallen for this crap of a scam...
 28th of Aug, 2011 by   LeeInOceanside 0 Votes
I just ordered the sample and was not given the choice of credit card not being used again. I was told it was a requirement of the free offer that within 15 days of receipt of the product if I am not satisfied and I call to cance my order they will cancel the 3 bottle shipment. I was told this was not negotiable. I should have just quit while I was ahead. That being said I will now test their product. What I am very upset about is the advertising stating that nothing is added besides thwe Krill oil, fish oil and Vitamin D. I see the bottle lable says all sorts of ingredients including lemon juice and some other stuff I am upset is in this product. The radio advertising makes you really interetsed in trying out the stuff. Then after you order it I check to see what complaints have been noted and I am dissapointed in what I see. I will see what happens and post my results for everyone to see.

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

Taxes 2011 - Free Help

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
 
loading
     
 
Login close
Email:
Password:

Forgot your password?